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Digital Noise: Music and Tech

November 10, 2009 5:44 PM PST

Ticket scalping has been a hot topic in the music industry for the last several years, causing a lot of uproar and complaints among music fans. The sad fact of the matter is that lots of parties in the music industry try to sell secondhand tickets for a markup. Ticketmaster owns a premium resale service called TicketsNow. It also owns a resale exchange, TicketExchange, which lets any individual (including scalpers) buy or sell a ticket. Even artists and managers frequently take their allotments and sell them on broker sites for a markup, as The Wall Street Journal has reported. Worst of all is the fan club scam, where fans pay for the right to get in line for presale tickets--but joining the club doesn't necessarily get you a ticket before the scalpers have snapped them all up, as Keith Urban fans in Nashville recently discovered.

I can't get too angry, though. I haven't bought a ticket from a scalper in years, and I've never gone through a ticket broker. I get good seats well after they go on sale and can usually get into sold-out shows. And they almost never cost me more than the original retail price.

It's not magic: it's Craigslist. I wait until a few days before the show, then run a search for the band I want to see. Inevitably, I find a few people who bought a ticket then had an irresolvable conflict. These are normal people--not scalpers, just fans like you and me--and they almost always settle for what they paid, or even less. If I'm not happy with the price, I move on--there always seem to be more sellers, especially the on day of the show.

You can't get tickets to this Friday's Pixies show through the official site for the venue, STG Presents, but there are plenty of tickets at fair prices on Craigslist.

This month alone, I've scored floor seats to Steely Dan well after they were gone from Ticketmaster's site, and a pit ticket to Friday's Pixies show, which is entirely sold out. I've had such good luck that I'm considering abandoning Ticketmaster and other ticket sellers completely. The seats are better, they're the same price or cheaper, and I'm usually helping a fellow fan out of a jam.

There are ticket brokers and other professionals gumming up the ads on Craigslist, but you can scope them out pretty quickly--they often list ticket prices as $1 (because they're actually selling lots of tickets at different prices) or have some other giveaway like an overly generic headline ("Great seats") or obviously inflated prices. Regular fans tend to list the exact seat number in the ad and a price that's pretty close to what they paid.

There will always be some demand for professional ticket brokers; people who want to impress an important business client with great seats don't want to wait until the last minute and risk striking out. And for some shows, fans would rather sacrifice a body part than sell their tickets--I'm thinking of the early shows on the 2007 reunion tour by The Police, for instance. But for many shows, Craigslist is a far better deal than the professional sites. Which makes me wonder how long they'll last.

November 10, 2009 3:38 PM PST

Here's what I suggested for the word "volcano."

Internet memes travel in waves. A fun site can lie dormant for years before suddenly being rediscovered.

The latest example I've found is Let Them Sing It For You, which has been around for years, but has been drawing new attention on blogs in the last couple of weeks. On Tuesday, I received my first personalized message through the service.

Created in 2003 by Eric Bunger, Let Them Sing It For You is a simple but fun Web application that lets you enter a text message, then translates the words into audio. The catch: it uses popular song snippets for each word.

So, for example, if your message contains the word "creep," it gathers that song from the Radiohead tune of the same name. "Fire" gets you Jim Morrison yelling the last line of "Light My Fire," and "love" has Robert Plant's holler from the swirly psychedelic middle of "Whole Lotta Love." If the app doesn't know a word, it tries to stitch together a phonetic approximation from multiple songs, and also asks you to suggest a source for later use. Once you're done, you can e-mail the finished message to your friends. Try it out here.

November 6, 2009 3:21 PM PST

Record label EMI this week announced that it will begin selling on-the-spot recordings of concerts.

The name of the initiative, Abbey Road Live, is a bit misleading--it doesn't have anything to do with the Beatles album or the recording studio after which it was named.

Rather, EMI is using its Abbey Road brand to indicate that these aren't low-quality bootlegs but professional multitrack recordings, mixed and mastered on the spot, and sold on CDs, DVDs, or flash drives to fans at the venue. EMI also said on Wednesday that it plans to make the recordings available as streams or downloads, so fans can access them from home.

Instant concert recording isn't new: EMI sub-label Mute Records has had a similar program in place since 2004--according to the press release, 10 percent of fans at a recent Blur concert downloaded the show afterward--and Willie Nelson has been selling flash drives with on-the-spot concert recordings for several years.

But having a large record label like EMI on board legitimizes the practice. It's a no-brainer way for live acts to earn some extra cash--and great for fans as well. I can think of many concerts I've attended, after which I would gladly have paid another $20 for a recording. This should become standard operating practice in the next couple of years.

November 5, 2009 2:07 PM PST

Last week, a music site called BlueBeat made headlines by offering Beatles songs as free streams and 25 cent downloads. The Beatles are known for not making their songs legally available on iTunes or any other online forum, so observers rightly asked "how are they doing this legally?"

EMI, the record label that owns The Beatles' recordings, has a simple response: they're not doing this legally. But here's where the story gets very strange.

The legal reasoning in this case is straight out of "Alice in Wonderland."

(Credit: Wikimedia Commons (public domain illustration))

BlueBeat is owned by a company called Media Rights Technologies, which specializes in digital rights management technology. DRM is supposed to be used to prevent copyright infringement. But according to a 2007 blog post on HuffingtonPost.com by the company's founder, Hank Risan, MRT backed into this business after being--get this--targeted by the RIAA for copyright infringement.

As Risan explains in his post, he and a partner had posted a bunch of streaming-audio files to a Web site about the history of music. The RIAA issued a takedown notice, and the site took the streams down.

The streams had been protected by Windows Media DRM, but according to Risan, an update to the Media Player broke the DRM. In response to this flaw, Risan created MRT and built his own DRM system, which he claimed would be far more robust than the systems on the market at that time. Then, in 2007, MRT sent cease-and-desist letters to Microsoft, Apple, Adobe, and RealNetworks, ordering them to use MRT's DRM technology instead of their own, on threat of legal action.

The legal reasoning was twisted--basically, MRT argued that the Digital Millennium Copyright Act should force these companies to use the most robust DRM technology available, even if that technology was created by somebody else. Predictably, nothing ever came of this demand.

MRT's legal reasoning is equally funny this time around, as Ars Technica reports. According to the report, MRT claims that it didn't post the exact Beatles recordings. Instead, it posted "psychoacoustic simulations," then added simple video content to them. This constitutes a new audiovisual work, and isn't covered by the existing copyrights, MRT argues. In fact, MRT even went so far as to apply for copyrights on the "new" works!

Perhaps this is all some kind of metacommentary on the frustrating inconsistency of U.S. copyright law, but I predict that MRT is going to be laughed out of court. In the meantime, if you want your Beatles music online, it's still available on BlueBeat as of the time I posted this. I didn't want to give the company a credit card to test the whether the downloads work, but the streams sound pretty close to perfect...especially considering that they're only psychoacoustic simulations.

November 3, 2009 1:46 PM PST

In 2008, the Council for Research Excellence, a research group funded primarily by Nielsen and staffed by researchers from various media and advertising organizations, studied the media consumption habits of U.S. adults. Researchers followed about 300 people around for two days, in the spring and the fall, using a handheld device to track every single 10-second interval of media that they consumed. The study was mainly focused on video, with the unsurprising result that we watch a lot of TV (more than five hours a day on average).

On Tuesday, the group released a follow-up analysis focused exclusively on audio. The results are somewhat surprising for those of us who have been steeped in digital music for the last decade: the most popular form of media for audio is good old broadcast radio.

No static at all!

(Credit: Wojciech Pysz, via Wikimedia Commons)

In fact, it's not even close. About 77 percent of U.S. adults listen to some broadcast radio on any given day--much more than listen to a CD or tape (37 percent). Satellite radio came in third with 15 percent. And the vaunted digital music revolution? About 12 percent of users listen to portable MP3 players on any given day, about 10 percent listen to digital media files stored on a computer, and only about 9 percent listen to streamed audio (including online radio). The study has tons of other data about age groups and time spent listening to each form of audio and so on, but an important point is that even digital music consumers still listen to the radio: nearly 82 percent of people who listen to MP3 players on a given day also listened to the radio. (This 38-page PDF has all the details.)

Now, the caveats. The study had a small sample size--300 people in only five cities. It didn't try to adjust for demographic differences between the sample audience and the population at large. And it didn't measure the type of audio content being consumed. So while we know that nearly 80 percent of U.S. adults listen to the radio, it's harder to know how many are listening to music. My suspicion is that people with MP3 players are turning to radio primarily for news and sports and other talk formats, and sticking primarily with their own collections for music.

October 30, 2009 3:09 PM PDT

I had a quick conversation with Lala co-founder Bill Nguyen this afternoon, and he filled me in on some of the company's plans to expand its presence in Google's new music search feature. Today, when you search for an artist's name, Google uses mathematical algorithms to determine which songs to display--no editor is involved. But eventually, artists will be able to use Lala's platform to ensure that specific content, such as a new song, shows up in the music search results at Google.

An example of Google's embedded Lala player, which appears on a search for "Joy Division."

Artists and labels will also be able to work with Lala to sell products other than MP3 downloads through Google's search results. For example, Lala is working on a deal with Rhino Records where users will be able to buy vinyl Joy Division records directly from Lala. Eventually, the offer will appear within Google search results on queries like "Joy Division" as well.

For Rhino, this kind of deal is a no-brainer: they're suddenly getting free placement for a relatively high-priced physical product in Google's search results. But it's also beneficial to users: if they buy through Lala, not only will they get the records, but they'll also get all the digital tracks on the LP immediately added to their Lala locker, which lets them listen to those tracks from any PC with an Internet connection. (I've been using Lala's excellent locker service for about a year. Basically, it uploads your entire music collection to the Web, then lets you add additional songs for only $0.10 apiece.) And if users like the deal, then they're more likely to use Google for future music searches. Wins all around.

And that gets me to the most exciting Lala announcement of all: The company has submitted its iPhone app to Apple and hopes to have it approved some time in November. The app will allow users to stream any song in their online Lala locker to their iPhone, over both 3G and Wi-Fi connections. Conceptually, it's similar to iPhone apps from Spotify (in Europe) and Rhapsody, but without the subscription fee; any song you've uploaded to your music locker will be available on your iPhone. And of course, you'll still be able to buy streaming-only versions of new songs for $0.10 a piece. (Lala might charge something like $5 for the app itself, but the company hasn't decided.) I'm getting an early look some time in the next few days. I'll try it and report back on how it works.

October 29, 2009 4:17 PM PDT

How far we've come in such a short time. When I began this blog in 2007, finding a particular song online was an exercise in frustration. You could subscribe to an all-you-can-eat service like Rhapsody, but cheapskates and occasional music listeners either had to dig deep, engage with a questionably legal file-trading service, or settle for 30-second previews from iTunes or one of its Web-based competitors.

Search results for "U2 Beautiful Day" earlier today. The box at the upper-right is an embedded version of the Lala player, which let me play the complete song multiple times.

Since then, as readers of this blog know, dozens of sites offering free streaming music have emerged, from the dead-simple like Songerize and its successor Songite (enter a song title to play it now) to the fiendishly complicated Imeem (whose original user interface gave me a headache, although it's since gotten much better).

But, let's face it, most people don't read this blog. Again and again, nontechnical music fans are blown away when I show them a site like Grooveshark, which lets you play any song, any time, and even arrange songs in queues and playlists. "Is that legal?" they often ask. (Answer: it depends.)

Today, that all changes. Google announced the integration of playable songs into its search results yesterday, and is slowly rolling the feature out to U.S. searchers. I finally saw the feature in action this afternoon, when I ran a search on "U2 Beautiful Day." (You can test it here.)

To an experienced online music listener, the feature seems a little bit random because Google is using both iLike (recently acquired by MySpace) and Lala to power playable results, and the two offer different experiences. For my first search, Google randomly chose iLike as the default player, and iLike only let me play the song once, then relegated me to a 30-second sample. When I cleared my cookies and tried again, Google made Lala my default player, and I was able to play the full song as many times as I liked. (The experience will also vary by song and artist, depending on what the copyright holders dictate--Led Zeppelin, for example, is available only in 30-second samples on iLike, and most of its songs are completely missing from Lala.)

Some searches also give you links to Imeem, Rhapsody, and Pandora, each of which offers yet another experience--Rhapsody lets you play up to 25 songs per month for free, Imeem is best for finding unusual versions of popular songs (like live takes), and Pandora requires you to create a virtual radio station based on a particular artist or song, which can be useful for discovering other music you might like, but doesn't give you an instant fix.

Whatever. For the average Internet user, this distinction doesn't matter. What matters: when users go to Google to search for an artist's name, song name, album name, or even a snippet of lyrics, they won't just get random text links or YouTube videos. Instead, the first set of links will be to the audio recording itself--in many cases, the entire song. Everybody knows that there's free music available on the Internet, but most casual listeners don't bother to find it. Now, the most-visited site on the Internet will put it right in front of their faces. As awareness spreads, it'll be another nail in the coffin of traditional music media--why listen to the radio?--and a boon for the five companies who signed this deal with Google. Artists and record labels might also get a shot in the arm, as users discover new music for free and perhaps eventually buy a copy to keep.

As for the rest of the online music start-ups out there? They better be on the phone right now, looking for a benefactor.

October 29, 2009 2:10 PM PDT

If you listen to music on your iPhone or iPod Touch while you're driving, you probably don't exercise much control over your playlist--skipping and pausing songs without looking down at the screen is almost impossible. Fortunately, there are apps for that.

One of many background and font choices that come with SongVoo.

SongVoo, which released version 1.1 last week, is my latest discovery in this realm. It's similar to PlaySafe in that it places a skin on top of your iPhone's music player, superimposing the artist, song, and album name in large letters, and lets you control music playback with simple hand gestures that don't require you to look at the screen--in the case of SongVoo, you touch anywhere on the screen to pause, touch twice to fast-forward to the next song, and touch three times to reverse.

It has several advantages over PlaySafe, however. With PlaySafe, you have to choose songs or playlists and add them to the app before you can start using it, and it can take a little while for PlaySafe to index them. With SongVoo, this process is much more efficient--it added all 800-plus songs on my iPhone in under five seconds.

Alternately, you can begin playing your music from the normal iPod music app and then open SongVoo to superimpose SongVoo's skin on top of it. SongVoo also offers tons of backgrounds and fonts, and lets you switch among them simply by shaking the device. There are also smaller finger-buttons for setting your playlist to shuffle, to loop songs or the entire playlist, and to see detailed song information.

Version 1.1 of the app adds a couple of features that seem geared toward the attention-deficit-disorder set. You can preset the app to skip the intro and/or outro of every song (you set it by time length, such as 25 seconds), and post updates to your Facebook page simply by drawing a "W" on the screen with your finger. (By default, it posts "I am dancing to..." and the name of the song and artist, but you can change the message to something cheekier if you like.) Useful, fun, and only $0.99.

October 28, 2009 4:07 PM PDT

Updated, 4:59 PM PDT: After much experimenting, I was able to access my music library remotely using JukeFly. The problem was, my songs didn't show up in search results, so I assumed JukeFly wasn't working. This assumption was bolstered by the fact that when I tested my connection with JukeFly's settings tester, it said that I needed to check my router. As it turns out, all the songs in my personal library are available under a different link, Library. They are not integrated into search results, and the debugger simply didn't work right.

One of the most interesting digital-media features in Windows 7 allows you to stream music (and other content) from your Windows 7 PC to any other computer over the Internet--essentially, it turns your home PC into a streaming-media server, sort of like Slingbox does for your TV source.

But what if you're not planning on upgrading to Windows 7 anytime soon? JukeFly, which first launched in 2008 and was updated to version 2.0 Wednesday, promises a free alternative for streaming music from your Windows PC (sorry, not Macs) to any other computer over the Internet.

First, you have to download and install a piece of software called the JukeFly Personal Music Server--a process that took about 30 seconds on my Windows XP PC. Then, you log on to the JukeFly Web site and select the folder on your PC that you want to index--it was able to complete indexing more than 3,000 songs in a couple minutes. So far so good. Once complete, you should be able to log into JukeFly from any other computer with an Internet connection and stream every song on your hard drive to that device. (I say "should" because the service might not work with certain firewalls or routers, and might require manual tweaking--a problem that most users won't want to get into.)

Playing the Velvet Underground on JukeFly.

Version 2.0 adds a robust Internet-based player: if you can't get your personal media server to work, or don't want to install the software, or don't have any music on your home computer, the site will compile music from publicly available sources, such as YouTube. This also lets the service work even when your home PC, the music server, is turned off or disconnected from the Internet. So, for instance, if I search for Mr. Bungle, it returns 20 songs from YouTube and other sources, complete with lyrics and biographical information.

JukeFly would be amazing if it combined these public results with my personal collection, but unfortunately it sequesters my library under a separate "Library" link, and I can't search both sources simultaneously. Nonetheless, this is a slick application and Web site, and a great way to get access to tons of music from any PC with an Internet connection. Check it out.


October 27, 2009 4:31 PM PDT

The first free on-demand music service I ever encountered was Songerize. The page was a simple white box on a red background. Enter the name of a song, and it would scour the Seeqpod database of user-posted content, find the song, and begin streaming it immediately.

Pick a song, any song.

There were no fancy playlist features like Grooveshark, no social-networking features like Imeem, no embedded player or song locker like LaLa, just instant gratification. Unfortunately, Seeqpod declared bankruptcy and around the same time, Songerize became useless.

Now, Songerize creator Will Johnson is back with a second take on the same concept: Songite. The interface looks almost identical to its predecessor, and the concept's the same: instant gratification.

There are two important differences between Songite and Johnson's last work, however. First, you can now arrange songs into playlists, then share those playlists via simple URLs. Second, Songite now draws content from YouTube and Imeem, two sites that have more or less received the blessing of the big record labels and are in no danger of being sued out of existence. Bookmark it for the next time you've got a song stuck in your head and simply have to hear it right now.

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About Digital Noise: Music and Tech

Matt Rosoff is an analyst with Directions on Microsoft, where he covers Microsoft's consumer products and corporate news. He's written about the technology industry since 1995 and reviewed the first Rio MP3 player for CNET.com in 1998. He's also a bass guitarist and an avid collector (and digitizer) of LP records. DISCLAIMER: This blog contains the personal opinions of the author and does not necessarily represent the opinions of his employers or of CNET Networks. As an IT industry analyst, the author occasionally agrees to nondisclosure agreements from Microsoft or other companies, and he will not violate the terms of such agreements on this blog.

He is a member of the CNET Blog Network and is not an employee of CNET.

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