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June 22, 2009 2:40 PM PDT

By giving credits, Apple gets credit

by Don Reisinger
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iPhone 3G S

The iPhone 3G S is having some activation troubles.

(Credit: Apple)

Some iPhone 3G S customers are having trouble getting their new handhelds activated.

An Apple e-mail sent to those being affected by the issue said that it could take up to 48 hours to complete the device's activation. The e-mail claims the delay was due to "system issues" and "high activation volumes." It started after the iPhone 3G S was released last Friday.

But not all is lost. Apple told affected customers that it would offer them a $30 iTunes Store credit for "the inconvenience this delay has caused."

Apple has a proven record of trying to do what's right after it makes mistakes; this is no exception.

... Read more
February 12, 2009 11:10 AM PST

A $99 iPhone isn't worth it

by Don Reisinger
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iPhone

I'll take the $199 iPhone, please.

(Credit: CNET Networks)

RBC Capital Markets analyst Mike Abramsky wrote in a recent report that he believes Apple will debut a $99 iPhone and an iPhone 3G with updated performance for $199 and $299 sometime in June or July.

I'm sure some are getting excited at the very thought of a $99 iPhone, but I think we should all wake up and realize that for that $100 savings (assuming the new iPhone 3G will be offered at $199 and $299, like Abramsky says), we're getting a sub-par phone.

And although there will be a difference in data plan pricing, once again, it's not that great. Abramsky believes the low-end iPhone model will have a $15-per-month data plan, compared with the iPhone 3G's expected data plan price of $30 per month.

Assuming that's true, we would save just $19 to $23 per month by owning the low-end model if we amortize the initial cost savings and the data plan costs over two years and one year, respectively. Would that really make someone want the cheaper iPhone? Not me. ... Read more

September 3, 2008 6:02 PM PDT

The Digital Home Video: Frivolous lawsuits against Apple need to stop

by Don Reisinger
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There are too many frivolous lawsuits against Apple and it needs to stop.

And as always, drop me a line or follow me on Twitter!

August 13, 2008 9:48 AM PDT

AT&T should embrace iPhone VoIP over 3G

by Don Reisinger
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When the App Store was announced and Steve Jobs was discussing the possibility of iPhone applications totally transforming the way we use Apple's devices, he was asked if it would support VoIP on the iPhone. In response, Apple confirmed that VoIP would be available in the App Store as long as it was running on Wi-Fi, but not AT&T's 3G network. The company claimed that any VoIP solution running on 3G would be in violation of its exclusivity deal with AT&T.

But now that Global IP Solutions has released VoIP software for the developer community, I think it's time we explore why AT&T doesn't want iPhone VoIP running on its network.

Now I know that the first response will be because the company will lose substantial revenue as people use VoIP instead of its own network, resulting in less usage and fewer overage charges, but I think that's a bit short-sighted.

First off, no one is telling AT&T to allow VoIP on all its devices, just the iPhone. Secondly, why can't AT&T get in on the sale of VoIP solutions and encourage people to buy them from the App Store as way to reduce overages?

It may sound radical, but it just might work.

... Read more
February 13, 2008 10:33 AM PST

Don't hold your breath waiting for a 3G iPhone

by Don Reisinger
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Among the many complaints I have about the iPhone, 3G certainly sits atop the list. Instead of allowing me to surf around the Web at blazing speeds, Apple must have thought that a 3G device just wasn't good enough for me at this point and I would need to break into the iPhone world with a dog slow cell phone.

Thanks for looking out for me, Apple!

But as sales of the iPhone start to slow and the chances of Steve Jobs hitting the 10 million units sold mark dwindle, Apple is looking for ways to turn things around. And according to one report from Citibank, a 3G iPhone could be all the company needs to do just that.

Of course, it's looking more and more like the US won't be invited to that party.

... Read more
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About The Digital Home

Don Reisinger is a technology columnist who has covered everything from HDTVs to computers to Flowbee Haircut Systems. Besides his work with CNET, Don's work has been featured in a variety of other publications including PC World and a host of Ziff-Davis publications.

Don writes product reviews for InformationWeek and is a regular contributor to Processor Magazine. You can visit his personal site at DonReisinger.com or if you would like to email Don with questions or comments, drop him a line at CNETDigitalHome@gmail.com. He is a member of the CNET Blog Network and is not an employee of CNET. Disclosure.

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