You and just about everyone else, it seems, are spending more and more time on Facebook and Twitter, updating statuses and checking friends' tweets. That's all well and good, of course, but the amount of personal information that all of you share in real time, and the level of trust implicit with the social networking sites, do pose particular security and privacy problems.
A recent study from Sophos found that Facebook users reveal a lot of personal information to new friends, including ones they really don't even know or have never met. Using fake profiles, Sophos sent out friend requests to 100 random Facebook users, and more than 40 percent blindly accepted, giving the company access to birth dates, e-mail addresses, phone number and addresses--private information strangers shouldn't have.
The openness of Twitter--anyone can follow anyone else, and posts are indexed in search engines--makes it a nirvana for spammers. Kaspersky says there are nearly 500,000 new unique URLs that appear in Twitter posts daily, and of those, anywhere between 100 and 1,000 are malware attacks.
Here's a look at some of the specific threats users of the sites face and what they can do about it.
A rogue app that appeared early in the year sent notifications to Facebook users reporting they were violating terms of service and offering a link that lead to an application called "facebook -- closing down!" which then spammed all the friends of affected users.
(Credit: Trend Micro)Problems: Malware, account hijacking, phishing, and social engineering
The biggest malware risk is Koobface, (an anagram of Facebook), which is a worm that targets social networking sites and affects Windows-based computers. Once a computer is infected, it hijacks the Facebook account and sends messages to other friends of the victim, enticing them to click on a link. The link redirects to a Web site where they are prompted to download software ostensibly to watch a video. However, there is no video; only malware that infects the system, blocks access to security sites, and can be used to steal sensitive information from the computer, such as credit card numbers. Infected machines can then be used to spread the worm to others on Facebook, send spam and distribute fake antivirus alerts, said Rik Ferguson, a security researcher at Trend Micro. Koobface now can automatically create new profiles using infected machines, he said.
Facebook accounts can be hijacked in several ways. A brute-force attack can be used to guess passwords. Users can fall for phishing attacks by clicking on links in messages or e-mails purportedly coming from friends that redirect to a fake Facebook log-in page. Or malware such as Koobface can steal passwords.
Social engineering is a huge problem for social networks because the trust that users have for messages and posts from friends can be easily exploited by scammers. Hijacked accounts are used to send everything from spam touting weight loss plans to links that install malware and steal passwords to fake emergency messages saying a friend is stranded in another country and needs someone to send money. Scammers are also sending e-mails that look like they come from Facebook and include an attachment that contains a Trojan.
Solutions: Use antivirus and anti-malware software and keep it up-to-date. Install security updates for operating system and other software. Use software like AVG Linkscanner or McAfee Site Adviser to protect against phishing and malware attacks. Become a fan of the Facebook Security page, which has posts related to all sorts of security issues, tips, resources and other information. If you think you've been infected with Koobface or other malware you should reset your password and notify friends who may have been affected.
Use an up-to-date browser that features an antiphishing black list, such as Firefox 3.0.10 or Internet Explorer 8. Be aware of where you enter your password. Check to see that you are logging in from a legitimate Facebook page with the Facebook.com domain. Be wary of unusual stories or offers that are too good to be true. Verify information with sources directly. Be cautious of any message, post or link that looks suspicious, requires an additional log-in or asks you to download or upgrade software. If a link seems odd or lacks context, don't click on it. Don't click on links or open attachments in suspicious e-mails. You can add a security question from the "Account Settings" page if you would like an additional layer of protection.
Problem: Rogue applications
Facebook doesn't vet every app that appears on the site, which means there is a risk that some apps will have bugs in them or will violate Facebook's privacy policies. Facebook has proven diligent in removing rogue and problem apps quickly when it is notified, but unlike iPhone apps, pretty much anyone can write a Facebook app. "Because the code is not always of professional standard or hosted or audited by Facebook, we've seen innocent apps compromised externally and used to deliver malware, such as fake antivirus," Ferguson said. One rogue app that appeared early in the year sent notifications to Facebook users reporting them in violation of terms of service and offering a link that lead to an application called "facebook -- closing down!" which then spammed all the friends of affected users, according to Trend Micro.
Solution: See solutions above, and be cautious about adding applications. Research the developers and perform Web searches to see if anyone has complained about the app. And ask yourself, what value does the app provide? Do I really need to play zombie?
Problem: Privacy leaks due to user error
Because people control who they are friends with on Facebook it is easy for users to have a false sense of security about the privacy of their data and activities on the site. Social engineering attacks, lax security practices by users like using weak passwords and design or implementation problems with the site itself can undermine the privacy protections users rely on. Users who fall for phishing scams and get their accounts hijacked have everything in their account exposed to strangers who can then use the different types of data for identity fraud or to target the victim's friends with social engineering attacks.
Solution: See solutions above. Also, use unique logins and passwords for each Web site you access. Use strong passwords, change them often and don't share them with anyone.
These instructions explain how to keep most people from viewing your friends list on Facebook.
(Credit: CNET)Problem: Privacy leaks due to design or implementation issues
Privacy advocates contend that Facebook's lenient apps approval process, privacy policies and confusing privacy settings put users at risk. Two weeks ago, Facebook asked users to configure their privacy settings. The options were confusing and many people were inclined to just keep the default settings, which are set to make the data visible to the Web rather than opting to use the old settings established by the user. Screenshots and descriptions are detailed on this photo gallery.
Many people have complained that it is difficult to figure out how to change the privacy settings, that they are not intuitive and that there doesn't seem to be one central place for that. And using Facebook Connect with outside apps, like the iPhone app Foursquare, can expose more information than a user expects to share. The new privacy changes at Facebook have prompted the Electronic Privacy Information Center to ask the Federal Trade Commission to investigate.
Facebook encourages people to share their full names, date of birth, home town and other information, all pieces of information that are commonly used in identity fraud. Scammers on underground sites even refer to Facebook as a "free date-of-birth look up service," according to Ferguson. People don't realize that their profile information can be accessed by total strangers who happen to be in the same groups or networks unless they specifically change the settings. People who don't trust random apps--which in general have access to profile information even if it isn't necessary to the function of the app--don't realize that the apps their friends are using also have access to their data. "Friends apps can access most of your profile, interests and groups. There is no way to prevent them from accessing your name, profile, photo, town and gender," said Joseph Bonneau, a PhD candidate in security at the University of Cambridge. In response to user feedback, Facebook made a change that allows users to hide their friend lists from everyone but their friends, a Facebook spokesman said.
Solution: CNET has a tutorial on how to hide your Facebook friends list by clicking on the pencil in the friends box on your profile. Detailed instructions and tips on dealing with Facebook privacy settings are available on the DotRights.org site and on the All Facebook blog. Facebook also has a blog post about the privacy changes.
Problem: Privacy leaks related to marketing
The relationship between the apps and advertisers can also cause problems. Adding an app allows the app to show ads inside the Facebook domain, and that can leak a user's profile information to the advertiser, said Peter Eckersley, a staff technologist at the Electronic Frontier Foundation. Meanwhile, cookies and other browsing tracking technology combined with data from social networks can be used by marketers to identify users for targeted advertising and other purposes, Eckersley said, providing details in a blog post on different ways data can be leaked from social networks to third-party tracking firms. Once marketers know a specific person's user name, they can use that identifier in the URL to get to a user's public profile page, according to Eckersley. "They can create a social graph of your date of birth, city, employment, relationship status, all uniquely codified in a way that can be automatically sucked into a database," he said.
Solution: Pick a good cookie policy for the browser, such as manually approving all cookies or only keeping cookies until the browser is closed. Disable Flash cookies. Use Firefox extensions such as RequestPolicy and NoScript to control when third-party sites can include content or run code in the browser page. Use the Targeted Advertising Cookie Opt-Out plugin or AdBlock Plus to block ads. To hide your IP address and other browser characteristics, use Tor via Torbutton.
Problem: Information used to suppress dissent and target political activists
As with e-mail, blog postings and other public expressions of dissent, Facebook and Twitter have been used by governments to target protesters. The Wall Street Journal reported earlier this month that family members of Iranian Americans had been arrested or questioned because of anti-Iranian government posts on Facebook by members outside the country. In other instances, Iranians living abroad were forced to log into their Facebook accounts or reveal passwords to government officials as they arrived at the Tehran airport and some even had their passports confiscated because of their political posts. In the U.S., the EFF says, officials have taken actions against U.S. citizens based on information discovered on their social networks; the group has sued the CIA and other agencies for allegedly refusing to release information about how they are using such sites in surveillance and investigations.
"Basically, every time you post something to Facebook you should assume that the whole world will know what you've posted, your family, employer, the government, people you don't trust," Eckersley said.
Solution: Think carefully about what information you want to share about yourself and consider only posting information you would want to let the general public see.
Twitter has many of the same malware, phishing, hijacking and social engineering issues that Facebook has, and the solutions for those problems would be the same. Because users don't provide much personal information to Twitter, and can even create accounts using all fake information, and because anyone can follow anyone else, there aren't the same issues with privacy, either. But that makes life easy for spammers.
Security does seem to be a worrisome thing with Twitter. The site has had several serious problems from employee accounts getting compromised. In January, someone hacked into the Twitter internal network -- possibly by guessing the password -- and gained access to the Twitter accounts of President Obama, CNN anchor Rick Sanchez, and 31 other high-profile Twitterers. In May, someone broke into Twitter's network and gained access to 10 accounts, which appeared to include Britney Spears and Ashton Kutcher. In that breach, a hacker was able to gain access to a Twitter employee's Yahoo account through the password recovery system and from there get information from other sites, including access to the employee's Twitter account. And last week, the legitimate account of a Twitter employee was used to hijack the site and redirect visitors to an external page displaying a banner for the "Iranian Cyber Army."
Meanwhile, Twitter was crippled (and Facebook and other sites also affected) by a rare politically motivated denial-of-service attack targeting one user in August. However, that incident reflects more on Twitter's ability to keep the site up in the face of an attack and accessibility than it does about security risks to users.
Twitter users are susceptible to getting their accounts hijacked, and the site has been targeted by clickjacking pranks. In these social engineering attacks, users were encouraged to click on links that distributed the original tweet to all of the Twitter user's followers.
Users with large numbers of followers have an added responsibility to be careful, particularly when setting accounts to automatically post items from news feeds. A malicious post on an unmoderated news feed that venture capitalist Guy Kawasaki was re-tweeting distributed a Trojan to more than 139,000 followers in June.
Kaspersky offers a Krab Krawler tool that analyzes tweets as they get posted on Twitter and blocks any malware associated with them. Trend Micro has technology that monitors Twitter posts for malicious URLs, as well as looks for attack patterns in the posts, such as use of popular terms to indirectly lead people to malicious links. And Finjan offers a free browser plug-in dubbed SecureTweets that warns users when they encounter a malicious URL in Twitter, as well as Blogger, Gmail, Google and a host of other popular sites. To keep up with security issues on Twitter follow Twitter's Spam Watch account.
Social networks are also susceptible to other serious security problems that can hit any type of Web site. For instance, last week passwords of 32 million stored in plain text on the RockYou site were exposed by a SQL injection attack, according to security firm Imperva. Because the passwords are used on other affiliate sites to the social networking application maker, the breach jeopardized other accounts, like Gmail, Hotmail, and Yahoo.
TweetDeck gets promotional with a Sherlock Holmes movie theme.
(Credit: Screenshot by Stephen Shankland/CNET)In a sign that both the movie industry and the Twitter industry are adapting to the times, TweetDeck released a promotional version of its Twitter-user software that sports a look and function tied to Warner Bros.' Sherlock Holmes movie and related 221B video game.
The Sherlock Holmes promotional version is called TweetDeck Telegram Co. and sports black-and-white icons and a couple period touches that try, but don't really succeed, to make you think you're in the 19th century. It also adds a new column for 221B-related tweets that tie into the online video game.
"Alongside the development of our core products we've also been partnering up with a select group of bands, record labels, movie studios, and media companies to develop themed TweetDecks," said TweetDeck founder and Chief Executive Iain Dodsworth in a blog post Monday. "These special TweetDecks not only offer a potentially radical look and feel but also a dedicated channel straight to the artist or movie alongside the usual TweetDeck columns."
These special TweetDecks are a nice idea, especially for a start-up in search of new revenue sources. But here's what I don't like: you must install a new version of the software.
Happily, Adobe Systems' AIR (Adobe Integrated Runtime) foundation makes this reasonably easy. But I'd much rather have a TweetDeck skin that does the trick, especially because uninstalling this to go back to regular TweetDeck is another hoop to jump through.
TweetDeck, for those unfamiliar with the software, lets you get more out of Twitter by constantly publishing tweets from those you follow, categorizing those you follow, shortening Web addresses, and automating various administrative tasks. It also can act as a front end to Facebook, MySpace, and LinkedIn.
Twitter is a free service and TweetDeck is free software to use it. Promotional deals are one way to make money off the ecosystem. Another, apparently, are Twitter's search deals with Google and Microsoft.
Updated at 11:15 p.m. PST to include comment from witness and reflect Twitter.com accessible again.
Updated at 11:50 p.m. PST with status update from Twitter.
Twitter.com was down Thursday evening, and it appears that the microblogging site may have been hacked or the victim of a DNS hijacking.
The site, which was inaccessible for about an hour starting around 10 p.m. PST, was defaced with the following image before it was taken offline:
The message at the bottom of the image appears to be written in Perso-Arabic script and when translated to English it read:
Twitter's status blog was also inaccessible. CNET has inquiries out to Twitter and we will let you know more when we hear back.Iranian Cyber Army
THIS SITE HAS BEEN HACKED BY IRANIAN CYBER ARMY
iRANiAN.CYBER.ARMY@GMAIL.COM
U.S.A. Think They Controlling And Managing Internet By Their Access, But THey Don't, We Control And Manage Internet By Our Power, So Do Not Try To Stimulation Iranian Peoples To....
NOW WHICH COUNTRY IN EMBARGO LIST? IRAN? USA?
WE PUSH THEM IN EMBARGO LIST
Take Care.
Chris Hoare, a Flickr user in Leicester, England, captured the screenshot above and said his attempt to connect to Twitter bounced through a second Web-hosting server before the image was displayed but that he couldn't catch the address.
"The HTML was pretty basic, and everything that it showed was local on the server it was being sent from," Hoare told CNET News.
A Twitter update message posted at 11:28 p.m. said the site was "working to recovery from an unplanned downtime" and indicated that the incident was indeed a hijacking of Twitter's DNS records:
Twitter's DNS records were temporarily compromised but have now been fixed. We are looking into the underlying cause and will update with more information soon.
Security has been a thorny issue for Twitter in the past. In January, a hacker hijacked CNN anchor Rick Sanchez's feed and proclaimed the journalist was "high on crack." Twitter users have also been the target of a password-stealing phishing scam. Disguising itself as a private message that led to a fake Twitter log-in screen, the scam was widespread enough for Twitter to put a warning message on all members' home pages alerting them of the issue.
Certainly, there is a contentious history between Twitter and Iran. In the wake of supposed results of that nation's presidential election in June, protesters in Iran used Twitter to skirt government filters to report events, express outrage, and get people out to opposition rallies. Twitter even rescheduled some planned downtime in order to stay accessible for Iranian users in the midst of political upheaval at the request of the U.S. Department of State.
Here is what has been reported.
According to Florida Today, a woman tweeted at 5:22 p.m. Monday about the fog over Brevard County in Florida. Some time between 5:22 p.m. and 5:38 p.m., her 2-year-old son fell into a swimming pool and was found floating in it.
911 records reportedly show that his mother called the paramedics at 5:38 p.m. Monday. At 6:12 p.m., she reportedly sent an update to her Twitter page, Military_Mom. It read: "Please pray like never before, my 2 yr old fell in the pool." (The tweet has since been removed.)
Her name is Shellie Ross. She is a regular tweeter and has a blog called Blog4Mom. Not long after she tweeted for her 5,300 followers' prayers, her 2-year-old son, Bryson, was pronounced dead.
At 11:08 p.m. Monday, she reportedly tweeted: "Remember my million dollar baby," along with a picture of her dead son.
(Credit:
CC Appfrica/Flickr)
The Huffington Post reported that her tweets caused some people to offer little sympathy.
@jalynsandoval (whose Twitter page has since been removed) reportedly tweeted: "military_mom 's fault for not keeping an eye on her son while he was next to the pool. she was to (sic) busy with twitter i guess. RIP kid."
Shellie Ross, military_mom, reportedly replied to this tweet: "@jalynsandoval you are an ass, I was outside w/him and it took 2 sec for him to slip away, I hope U never feel this pain u ass."
Florida Today reported that Ross' friends describe her as "a fantastic mother who is devoted to her children." Moreover, Brevard County authorities reportedly describe it as an accidental drowning.
A child is dead. A mother sent Twitter updates. And some who don't know her criticized her actions.
This is what has been reported. Can anyone make sense of it? Should anyone make sense of it? Or does the very use of Twitter, given its public nature, make everyone fair game for even passing critics?
The minute you tweet, you sacrifice your privacy for the sake of some greater sense of connection, some greater sense of urgency. A tweet is a report, one that will subsequently be re-reported and re-interpreted.
They may call it social media. But the society it brings together isn't always one of your choosing.
Iran's elections topped Twitter's list of most popular topics of 2009, according to the microblogging site.
"Among all the keywords, hashtags, and phrases that proliferated throughout the year, one topic surfaced repeatedly," the company wrote in a blog post Tuesday. "Twitter users found the Iranian elections the most engaging topic of the year. The terms #iranelection, Iran and Tehran were all in the top-21 of Trending Topics, and #iranelection finished in a close second behind the regular weekly favorite #musicmonday."
The fact that Iran's elections rose to the top on Twitter is noteworthy because Twitter itself became a tool for organizing post-election demonstrations in Iran.
In the category of top news topics on Twitter, items related to the Iranian elections and swine flu took five of the top six spots for the year. They were followed by Gaza, AIG, and President Obama's inauguration.
A look at the top trending topics of 2009 on Twitter.
(Credit: Twitter)Among the most-discussed people of the year, Michael Jackson took the top spot. He was followed by singing sensations Susan Boyle and Adam Lambert, respectively. Kobe Bryant, Chris Brown, Chuck Norris, Joe Wilson, Tiger Woods, Christian Bale, and Alex Rodriguez rounded out the top 10 most-discussed people of the year on Twitter.
"Harry Potter" was the most engaging film of the year for Twitter users, followed by "New Moon," "District 9," "Paranormal Activity," and "Star Trek."
"American Idol" was the top television show on Twitter, followed by "Glee," the "Teen Choice Awards," "Saturday Night Live," and "Dollhouse."
On the tech side, it was Google Wave that engaged the most Twitter users, followed by Snow Leopard, Tweetdeck, Windows 7, and CES.
Don Reisinger is a technology columnist who has written about everything from HDTVs to computers to Flowbee Haircut Systems. Don is a member of the CNET Blog Network, and posts at The Digital Home. He is not an employee of CNET. Disclosure.
Although numerous activities are available to get Americans off the couch, they still prefer to be there, a report from the NPD Group has found.
When asked how they'd spent their leisure-time hours in the past week, a whopping 81 percent of the 10,281 respondents had watched television, for about 10 hours on average for the week. It was the top leisure-time activity in the study, which covered people ages 13 and above. And that figure didn't even include watching movies on TV. It only included shows, news, and sports.
"There's a perception that families spending time in front of a glowing TV hearth has been replaced by glowing laptop or iPod displays," Russ Crupnick, entertainment industry analyst for NPD, said Tuesday in a statement. "And while that's true for some families, TV remains the top entertainment choice by far in the United States."
The NPD Group also found that traditional radio shouldn't be dismissed quite yet. Radio listening came in second place behind watching TV. A total of 78 percent of Americans listened to traditional radio, for more than five hours a week on average.
E-mail and instant messaging are also quite popular, with 70 percent taking part in those activities, for about four hours per week. The research firm also found that 60 percent of people still listen to music on CD.
About 47 percent of respondents said they visit social networks, for an average of five hours per week. And 11 percent of those surveyed said they tweet, for about three hours per week.
But it was the television that took the top spot for leisure activities. It seems that, when given the chance, most Americans choose the couch over anything else. Does that include you?
Don Reisinger is a technology columnist who has written about everything from HDTVs to computers to Flowbee Haircut Systems. Don is a member of the CNET Blog Network, and posts at The Digital Home. He is not an employee of CNET. Disclosure.
You know that apocalypse thing we're always being told might be just around the corner? Well, do you feel the chilling breeze? Do you feel the troubled twittering in the trees?
For here is a tale that I know you will discuss with your loved ones, perhaps with other people's loved ones, even with your psychological professional, the minute you hear it.
It appears a man called Dana Hanna is standing at the altar on November 21. He utters those most solemn vows about how he will love and obey or whatever it is that married people claim to do these days.
The officiant pronounces that Dana and his lovely bride, Tracy, are now married. Does Dana weep? Does he kiss his bride?
Ah, no. For Dana's Twitter moniker is TheSoftwareJedi and his first loyalty is to his digital followers. So, much to his wife's surprise, he whips out his cell phone and updates his statuses on both Twitter and Facebook. Right there at the altar. He also hands his wife's cell phone over to her.
Now that he has uploaded the evidence (which we're assuming isn't staged), Dana insists that this was all done for fun.
Indeed, he explained on YouTube: "I have a lot of family scattered around the country and we all use Facebook a lot to keep in touch. So when Tracy and I were engaged, most of my family found out via Facebook because we updated our statuses."
If you're wondering what it is he tweeted from the altar, here it is: "Standing at the altar with @TracyPage where just a second ago, she became my wife! Gotta go, time to kiss my bride. #weddingday"
However, another tweet sent on Monday night by Hanna, who is chief architect of NextDayPets.com and president of Torian Technologies, might perhaps offer an even greater insight into his complex and socially networked psyche: "Just changed over the laundry for @TracyPage and was thrown off by the fact a bra was in there. Not used to living with a woman again."
Oh, Tracy, are you sure about this? I only ask because I just tried to access the Tracy Page Twitter feed and received the message "this page doesn't exist."
Twitter has had quite a year. Not only has it attracted worldwide attention and millions of new users, "Twitter" has been named the top word in the English language for 2009.
According to the Global Language Monitor, which examines language usage across the world, "Twitter" beat out "Obama," "H1N1," "stimulus," and "vampire" to take the crown. Interestingly, "2.0" came in at sixth place.
"In a year dominated by world-shaking political events, a pandemic, the aftereffects of a financial tsunami, and the death of a revered pop icon, the word 'Twitter' stands above all the other words," Paul JJ Payack, president of Global Language Monitor, said Sunday in a statement. "Twitter represents a new form of social interaction, where all communication is reduced to 140 characters. Being limited to strict formats did wonders for the sonnet and haiku. One wonders where this highly impractical word-limit will lead as the future unfolds."
To compile its data, the Global Language Monitor uses its proprietary algorithm, called the Predictive Quantities Indicator. According to the company, the algorithm "tracks words and phrases in the media and on the Internet." It also monitors blogs and social media. Word frequency, contextual usage, and "appearance in global media outlets" contribute to a word's popularity.
Click here to see a full listing of the top words, phrases, and names of the year--and of the decade.
Don Reisinger is a technology columnist who has written about everything from HDTVs to computers to Flowbee Haircut Systems. Don is a member of the CNET Blog Network, and posts at The Digital Home. He is not an employee of CNET. Disclosure.
He calls himself Agent Zero. His shirt number is a big, fat zero. And this accurately reflects the number of tweets Gilbert Arenas has posted to his Twitter account.
It's not that Arenas, the Washington Wizards point guard, isn't confident of his literary skills. Oh, no. Just look at his finely sculpted blog.
However, according to The Washington Post, Arenas has no interest in being a small time Twitter player. He wants 1 million followers before he will start to offer tweets from his copious and wondrous life and imagination.
Just last week Arenas told the Associated Press that he's chosen to go for 1 million because "it's so far-fetched."
And when some cruel know-it-all tried to point out that the way folks normally get followers is, well, by tweeting, Arenas replied with the sagacity of Wittgenstein: "I'm trying to do the opposite."
So that you can get some sense of Arenas' twittering possibilities, I have embedded a small piece of film featuring the Arenas bobblehead, quite a character in its own right.
However, I know you'll be wondering just how far away Arenas is from achieving immortal far-fetchedness. Well, he's pretty close to catching Shaquille O'Neal, who enjoys just over 2.5 million followers.
Yes, Arenas has already amassed, at the time of typing this, 5,717 followers. Perhaps the 4-9 Wizards will need to win a few more games before his Twitter page is swamped by mass anticipation of Arenas' first tweet.
No, this isn't The Onion.
But just look at that headline and wonder how it could possibly be true.
Well, according to Newsday, Canadian teen sensation Justin Bieber was due to conduct an album signing at the Roosevelt Field mall in Garden City, N.Y.
It seems that thousands of teenage girls turned up to mob the wondrous teen hope, a happening perhaps so frightening that Bieber did not turn up.
The Nassau County police became rather concerned that the crowd might break the glass in store windows with its shrieking. (The official word seems to have been "unruly," but teenage girls are never really that.)
So they asked a senior vice president from Island Def Jam Records (Bieber's record label), James A. Roppo, to do what record label executives often do when solving a difficult situation: tweet.
However, he is alleged to have not complied with this endearing request and thus found himself arrested, pending charges that might, according to the police, comprise criminal nuisance, endangering the welfare of a minor, and obstructing government administration.
Kevin Smith of the Nassau County Police told the AP: "We asked for his help in getting the crowd to go away by sending out a Twitter message. By not cooperating with us, we feel he put lives in danger and the public at risk."
What is somewhat peculiar is that a tweet was sent from Justin Bieber's account around the time of the arrest, reading: "they are not allowing me to come into the mall. if you don't leave, I and my fans will be arrested, as the police just told us."
Bieber followed this message up with another tweet pleading for the high-pitched wailers to disperse, just three minutes later.
All this occurred Friday. And, thanks to Bieber himself, I have embedded YouTube footage of the melee at the mall.
Bieber posted a link to this footage Saturday and tweeted, "wow. this upsets me. the mall should of had proper security. They wouldnt let me in! Gotta make this right 4 the fans."
Well, yes, it should of. Just look at the worried faces of the parents. Just listen to the screams of the aficionadas. This is the kind of nightmare many will have experienced after a large tub of dulce de leche eaten well past midnight.
I cannot imagine what Roppo might have said to the police in order to incite their wrath. However, looking at this footage, I suspect that something like "Look at these people!!!! They're outta their minds!!! You really think a tweet is going to stop them from screaming?!!!" might have been part of the dialogue.
It is also pleasantly reassuring that the mall staff appears, near the end of the footage, to have resorted to analog crowd dispersal means. Yes, someone found a loudhailer.
However, I can find no record of any arrests from the scene other than Roppo's. And certainly, no one else appears to have been arrested for refusing to tweet.
Therefore, this truly seems to be a world first. One can only look forward to the day when someone's Facebook friends cause them to be arrested for not updating their status.
