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November 24, 2009 10:42 PM PST

IKEA's brilliant Facebook campaign

by Chris Matyszczyk
  • 9 comments

The Swedish town of Malmo is a wonderful place.

Some feel it is wonderful because it is the spiritual home of a band that was once cool, the Cardigans.

But now all committed social networkers will think Malmo is wonderful because of its IKEA. You see, the Swedish purveyor of fast-food furniture decided to open a new store in Malmo and didn't really have a lot of money to let people know about it.

So it engaged a rather outre advertising agency called Forsman and Bodenfors to create a rather special launch campaign.

The agency created a Facebook profile for the store manager, Gordon Gustavsson. Over a two-week period, it uploaded images from of IKEA showrooms to his Facebook photo album.

Then it put out word that the first person to tag their name to a product in the pictures, won it.

Facebook being what it is, word got out and needy, enthusiastic Swedes begged for more pictures so that they could tag themselves to a new sofa, a new bed, or a new vase into which they could stick their plastic flowers or their dead grandparents' ashes.

Before Facebook could take credit for its own wonderful ingenuity in creating the world's most needed Web site, thousands of Swedes were spreading pictures of IKEA showrooms all around the personal galaxy known as their profile pages.

Please look at the video I have embedded, as this idea is, as the best always are, simple and inspired. Which, some would say, also perfectly describes the clever, affordable, if sometimes maddening-to-put-together little things made by IKEA.

Originally posted at Technically Incorrect
Chris Matyszczyk is an award-winning creative director who advises major corporations on content creation and marketing. He brings an irreverent, sarcastic, and sometimes ironic voice to the tech world. He is a member of the CNET Blog Network and is not an employee of CNET.
November 23, 2009 4:22 PM PST

Police arrest exec for not using Twitter

by Chris Matyszczyk
  • 36 comments

No, this isn't The Onion.

But just look at that headline and wonder how it could possibly be true.

Well, according to Newsday, Canadian teen sensation Justin Bieber was due to conduct an album signing at the Roosevelt Field mall in Garden City, N.Y.

It seems that thousands of teenage girls turned up to mob the wondrous teen hope, a happening perhaps so frightening that Bieber did not turn up.

The Nassau County police became rather concerned that the crowd might break the glass in store windows with its shrieking. (The official word seems to have been "unruly," but teenage girls are never really that.)

So they asked a senior vice president from Island Def Jam Records (Bieber's record label), James A. Roppo, to do what record label executives often do when solving a difficult situation: tweet.

However, he is alleged to have not complied with this endearing request and thus found himself arrested, pending charges that might, according to the police, comprise criminal nuisance, endangering the welfare of a minor, and obstructing government administration.

Kevin Smith of the Nassau County Police told the AP: "We asked for his help in getting the crowd to go away by sending out a Twitter message. By not cooperating with us, we feel he put lives in danger and the public at risk."

What is somewhat peculiar is that a tweet was sent from Justin Bieber's account around the time of the arrest, reading: "they are not allowing me to come into the mall. if you don't leave, I and my fans will be arrested, as the police just told us."

Bieber followed this message up with another tweet pleading for the high-pitched wailers to disperse, just three minutes later.

All this occurred Friday. And, thanks to Bieber himself, I have embedded YouTube footage of the melee at the mall.

Bieber posted a link to this footage Saturday and tweeted, "wow. this upsets me. the mall should of had proper security. They wouldnt let me in! Gotta make this right 4 the fans."

Well, yes, it should of. Just look at the worried faces of the parents. Just listen to the screams of the aficionadas. This is the kind of nightmare many will have experienced after a large tub of dulce de leche eaten well past midnight.

I cannot imagine what Roppo might have said to the police in order to incite their wrath. However, looking at this footage, I suspect that something like "Look at these people!!!! They're outta their minds!!! You really think a tweet is going to stop them from screaming?!!!" might have been part of the dialogue.

It is also pleasantly reassuring that the mall staff appears, near the end of the footage, to have resorted to analog crowd dispersal means. Yes, someone found a loudhailer.

However, I can find no record of any arrests from the scene other than Roppo's. And certainly, no one else appears to have been arrested for refusing to tweet.

Therefore, this truly seems to be a world first. One can only look forward to the day when someone's Facebook friends cause them to be arrested for not updating their status.

Originally posted at Technically Incorrect
Chris Matyszczyk is an award-winning creative director who advises major corporations on content creation and marketing. He brings an irreverent, sarcastic, and sometimes ironic voice to the tech world. He is a member of the CNET Blog Network and is not an employee of CNET.
November 22, 2009 11:59 PM PST

'Jurassic Park' kid cast as Facebook co-founder

by Caroline McCarthy
  • 6 comments

The Winklevoss twins will probably be scary, too. This is a 'Jurassic Park' promo shot of actor Joseph Mazzello, who was recently cast as Facebook co-founder Dustin Moskovitz. NB: He's nearly two decades older now.

(Credit: Amblin Entertainment/filmdope.com)

This isn't particularly Earth-shattering news, but it's sort of hilarious.

Dustin Moskovitz, one of Facebook's co-founders and its head of engineering until he left last year, will be played by the little boy from "Jurassic Park" in the tell-all flick "The Social Network."

According to details in the Internet Movie Database, the role of Moskovitz has been filled by Joseph Mazzello, the actor best known for playing Timmy, the skinny 8-year-old who fell out of trees, nearly got electrocuted, and narrowly escaped getting eaten by all kinds of meany dinosaurs in the 1993 blockbuster. In other words, he already has experience as a member of the supporting cast of over-the-top movies about high-tech innovations.

Mazzello is now 26, which should make you feel very old.

Moskovitz was instrumental in Facebook's origins, but in "The Social Network" (helmed by "Fight Club" director David Fincher with a screenplay by Aaron Sorkin) he has a relatively minor role. The film is not supported or authorized by Facebook or Mark Zuckerberg, its CEO and co-founder. And the book that the movie is based on--Ben Mezrich's "The Accidental Billionaires"--relies on sourcing, much of it anonymous, from other figures early in Facebook's history. We can confirm that Moskovitz, who has been loyal to the company even after leaving, was not one of them. Putting too much of him in there could lead to legal problems.

The young cast of the movie has proven to be an amusing blend, with "Adventureland" star Jesse Eisenberg starring as Mark Zuckerberg (likely a very good fit), pop star Justin Timberlake playing Silicon Valley entrepreneur Sean Parker (really?), and "Gossip Girl" actor Armie Hammer playing both Cameron and Tyler Winklevoss, the identical twins who claimed Zuckerberg's founding of Facebook amounted to a theft of their own idea.

Originally posted at The Social
November 20, 2009 2:43 PM PST

Can Facebook group change World Cup game result?

by Chris Matyszczyk
  • 20 comments

You know this is serious because they've already talked about it on SportsCenter.

Wednesday saw one of the most painful pieces of cheating that soccer has enjoyed since, oh, since pretty much any other World Cup qualifying game.

However, this occurred in the dying minutes, featured one of the most famous players in the world (yes, he's been on the front of an EA FIFA game box), affected the result of the game, and was so crudely obvious that the world has decided to fight back by socially networking.

In case you were only recently released after being abducted by recalcitrant performance artists, France was playing Ireland for the privilege of going to the World Cup finals in South Africa. Ireland was winning.

Thierry Henry, contemplating moral philosophy, when he played for London's Arsenal.

(Credit: Cc BobbyMond/Flickr)

A ball was hopefully pumped into the Irish penalty area. The French captain, Thierry Henry, reached out his left hand to control the ball, enjoyed the feeling so much he actually handled it twice, then crossed the ball for an embarrassed teammate, Willam Gallas, to score and eliminate the plucky Irish. (It is compulsory to use the term "plucky" when referring to the Irish soccer team.)

Henry, perhaps sensing his precious image evaporating, admitted Friday that the game should be replayed.

Even though the sport's governing body, FIFA, has declared no replay will happen, it now has to deal with perhaps the fastest-growing Facebook group on earth.

Petition to have IRELAND VS FRANCE REPLAYED!!!!! already has secured more than 250,000 members since its inception, as well as an increasing amount of media coverage.

What is clear from the group is that people from all over the world are incensed that FIFA has haughtily dismissed the power of the people, the socially networking people. The group has organized a protest in Dublin, 2 p.m. local time Saturday.

If I were one of the fine-dining, bouncy-bellied officials at FIFA, I would pay a little more attention to this Facebook group. The last time someone so blatantly ignored the will of the socially-networking people--who, in the Facebook group's case, include many from France itself--it was a lady who guffawed: "Let them eat cake."

Yes, she was Queen of France and it did not end well for her. I feel sure Marie Antoinette would have wished for a little replay in her own life. And I feel equally sure that, were she alive today, she would be joining the Facebook group "Petition to have IRELAND VS FRANCE REPLAYED!!!!!" in demanding a rerun of this most important game.

Originally posted at Technically Incorrect
Chris Matyszczyk is an award-winning creative director who advises major corporations on content creation and marketing. He brings an irreverent, sarcastic, and sometimes ironic voice to the tech world. He is a member of the CNET Blog Network and is not an employee of CNET.
November 19, 2009 2:28 PM PST

Facebook becomes third most popular video site

by Don Reisinger

YouTube might still reign supreme in online video, but the big surprise coming out of Nielsen's VideoCensus release on Thursday is that Facebook is now the world's third most popular place to view video online.

According to Nielsen's latest VideoCensus numbers, which look at the number of video views in October, YouTube serviced over 6.6 billion streams. In a distant second, Hulu offered up over 632 million video streams. But it was Facebook with over 217 million streams in October that easily beat out Bing, Yahoo, and several other online sites. In September, Facebook was ranked tenth in total streams.

In October, Facebook placed second in total number of unique viewers: over 31.5 million. YouTube had almost 106 million unique viewers during October. Hulu placed fifth with 13.4 million viewers.

According to Nielsen, the amount of time Web users spent viewing videos on social-networking sites increased 98 percent year over year. In October 2008, users watched 503.8 million minutes of video; they watched 999.4 million video minutes in October this year. That growth far outpaced growth in number of online video streams as a whole, which grew 26 percent year over year.

Nielsen

Facebook has moved its way up to third place.

(Credit: Nielsen)

"During the past year, online video viewing has become central to the Web experience," Nielsen Vice President of Media Analytics Jon Gibs said in a statement. "In conjunction with this increase, we are seeing remarkable growth in video viewing on social networking sites and it is only natural that these two trends would converge in consumers' minds, making sites like Facebook and Myspace.com, increasingly important distribution points for both consumer and professionally generated video."

But it was Facebook, not MySpace, that led the way in video streams on social-networking sites, nearly tripling MySpace's 85.2 million streams during October.

According to Nielsen, the "total time spent viewing video on Facebook" grew by 1,840 percent year over year. The number of unique viewers grew 548 percent over the same period. Total streams increased by 987 percent year over year.

"Facebook's rapid growth in online video during the last year illustrates the site's evolution from simply a communications focused tool to a media portal," Gibs said. "Social networking sites are evolving from a venue for catching up with friends to a platform for personal expression, allowing consumers to share their experiences in the full variety of content formats available online."

Originally posted at Webware

Don Reisinger is a technology columnist who has written about everything from HDTVs to computers to Flowbee Haircut Systems. Don is a member of the CNET Blog Network, and posts at The Digital Home. He is not an employee of CNET. Disclosure.

November 17, 2009 6:05 PM PST

Facebook adopts new privacy policy

by Steven Musil
  • 11 comments

Facebook on Tuesday announced that it has decided to adopt a revised privacy policy designed to be more accessible and easier to understand.

The social network had just completed a weeklong comment period for the new revision and, though "a lot of people participated," less than 7,000 members commented. According to Facebook's rules, this meant that a vote was unnecessary, Michael Richter, Facebook deputy general counsel, wrote in a company blog.

Overall, members supported the proposed changes, including the simplification of the language used to describe the policy and the document's new structure, Richter said.

The site also plans to add visual resources designed to make the document more accessible, such as a glossary of important terms and informational "learn more" videos. Facebook expects to post the revision in English, French, Italian, German, and Spanish soon.

The revision is the latest chapter in Facebook's privacy saga. In July, an investigation by Canada's privacy commissioner suggested that Facebook is unconcerned with members' privacy and called on it to do more. Commissioner Jennifer Stoddart expressed concern that while it's easy for members to deactivate their accounts, the process of actually deleting them is less clear. Facebook could therefore retain member data from deactivated accounts for an indefinite period of time, in violation of Canadian privacy law.

The social network went through a user backlash over the introduction of its News Feed in 2006, and a bigger one over the controversial Beacon advertising program in 2007. More recently, a revision to Facebook's terms of use prompted consumer advocacy blog The Consumerist to highlight language that it said meant that Facebook claimed ownership of user profile data and photos.

November 16, 2009 10:05 AM PST

Oxford's word of the year? 'Unfriend'

by Caroline McCarthy
  • 31 comments

Perhaps in a sign of how the plague of social media has numbed us all to the value of legitimate human connections, the New Oxford American Dictionary has picked the verb "unfriend," or "to remove someone as a 'friend' on a social networking site such as Facebook," as its 2009 Word of the Year.

At the very least, it's a testament to the ubiquity of Facebook, which now has well over 300 million members around the world.

Facebook itself takes the process of "friending" and "unfriending" very seriously. It once sent warning notes to players of a third-party game called PackRat because it encouraged players to amass huge friends lists (good heavens! they're polluting the social graph!), banned a Burger King ad campaign that let members "sacrifice" their friends to get a free cheeseburger ("Friendship is strong, but the Whopper is stronger"), and still puts a cap of 5,000 on personal profiles' friends lists.

Last year's Oxford word of the year was the decidedly less mainstream "hypermiling."

A correction was made at 9:25 a.m. PT on November 21. It was players of PackRat, not PackRat itself, that were threatened with account suspension.

Originally posted at The Social
November 13, 2009 5:10 PM PST

Running a contest on Facebook? That'll cost you

by Caroline McCarthy
  • 5 comments

For Madison Avenue, Facebook just got a little less free.

Last week, the massive social network announced that brands, advertisers, and marketers that want to run contests or sweepstakes on its platform have to go through an approval process first.

Getting that approval could be a new revenue stream for Facebook: according to multiple sources in the marketing industry, they're being told that running a promotion in a Facebook application or "fan page" requires buying ad space too.

It's pricey. The minimum ad buy is $10,000 for 30 days, using Facebook's self-service advertising system, according to documents seen by CNET, or $30,000 for 30 days of Facebook home page ads. Priority in the approval process will be scaled, based on how much advertising space has been purchased. It's a move that one marketing industry professional called, in perhaps a bit of hyperbole, "a little Death Star-ish."

A Facebook representative declined to confirm and said the company did not have any comment beyond official documents released on its Facebook Marketing Solutions page.

Let's step back. Cracking down on contests and promotions might seem draconian, but it's actually important for Facebook: the U.S. state and federal laws that govern sweepstakes are extremely complicated, and by allowing only approved contests, Facebook is making sure that its bases are covered.

"Any promotion that any brand, product, or company would run has to have a terms of service against it," said Gunter Pfau, CEO of the Stuzo Group, an agency that has developed numerous Facebook contests and sweepstakes for clients. "Also, depending on the prize value, they need to be filed with various state regulatory agencies."

What, exactly, is new for contests? If a brand is running a contest on its fan page, it has to be handled through an embedded, separately developed application--not, for example, in the page's "wall." Promotions also can't involve Facebook users manipulating their user photos or status messages specifically for the contest.

Legal experts agree that this is necessary. "The (new Facebook) guidelines really cover only a narrow subset of promotions, specifically sweepstakes, contests, and similar competitions," explained Thomas Williams, a partner at the Chicago law firm Howrey, who specializes in trademark law. "That type of contest or promotion is governed by a myriad of state and federal regulations, so what I think Facebook is attempting to do here is merely shield itself from liability that arises out of its users' potential violations of these laws."

Williams continued: "I think it's a prudent and reasonable step on Facebook's part. There are lawyers who specialize in sweepstakes law, and there really are a lot of twists and turns to it."

One thing it'll also do, Stuzo Group's Gunter Pfau explained, is keep dishonest campaigns and promotions off the Facebook platform. "I think it's great news for consumers," he said. "I think what Facebook is doing is really laying these guidelines in place for companies to protect consumers more."

But what about the new ad spend requirements? Facebook has historically pitched its developer platform and fan pages as a free way for advertisers and marketers to tap into the power of "the social graph"--its 300 million-plus active users and their connections to one another. And while it's clear that the company sees these free pages and applications as a stepping stone for ad dollars--Chief Operating Officer Sheryl Sandberg, for example, regularly gives Madison Avenue talks about the company's "engagement ads"--it doesn't have a long track record of requiring advertisers to pay for something that used to be free.

"It makes sense for Facebook, but (it's) a little discouraging to advertisers," commented Alisa Leonard-Hansen, who holds the title of social-media evangelist at digital-marketing firm iCrossing. "Facebook is continually trying to discover new ways to monetize, and they picked up on the trend that advertisers were using their pages to run contests and other promotions. I think Facebook was looking to be able to benefit from this marketing trend."

The ad spend requirements, too, could be considered partial compensation for the new human resources required in Facebook's approval process. Each company running contests on Facebook now has a designated advertising sales representative, and fan pages will continue to have to be policed for potential violations of both advertiser regulations and sweepstakes law.

There might not be a lot of friction as the new regulations go into effect. Companies that don't run contests on their Facebook fan pages or applications won't be affected. Even some that do, especially small-scale fan pages that could easily go unnoticed by Facebook, won't have to change much. "Of course, there are going to be savvy marketers who skirt this and run (contests) under the radar," Alisa Leonard-Hansen said.

It really goes without saying the obvious: this is Facebook's service, and it can do what it wants with it. That doesn't mean marketers will stop grumbling. As one put it in a phone call to CNET, "This is another example of Facebook saying, 'Sorry, eat it, you've got no choice.'"

Originally posted at The Social
November 11, 2009 2:49 PM PST

Facebook status update saves man from jail

by Chris Matyszczyk
  • 17 comments

Facebook seems to have contributed to countless broken love affairs, divorces, and insane levels of jealousy. People pry into your friend lists and updates until they sometimes reach conclusions far beyond reality. How lovely, then, that a mere status update appears to have saved a Harlem man from jail.

According to The New York Times, Rodney Bradford decided to update his status with a call from the soul. "Where's my pancakes?" is the Times' translation of a status update it says was written in "indecipherable street slang." The fact that Bradford did this at 11:49 a.m. on October 17, using his father's computer, meant that he would not have to suffer pancakes of a more distasteful nature in the local penitentiary.

Bradford, you see, was arrested the next day for robbery. However, after he was booked, his lawyer was intelligent enough to update the district attorney with news of Bradford's Facebooking.

A subpoena was swiftly flung the way of the Zuckerbergville crew so that they might reveal whether the timing and location of the update were correct. They were, meaning Bradford could update his criminal status to "cleared."

There are some, however, who are not entirely convinced the charges should have been dropped. Joseph Pollini, a teacher at the Department of Law, Police Science and Criminal Justice Administration at John Jay College of Criminal Justice told the Times: "With a username and password, anyone can input data in a Facebook page."

He also offered a dire warning of the infinite dastardliness of people Bradford's age: "Some of the brightest people on the Internet are teenagers. They know the Internet better than a lot of people. Why? Because they use it all the time."

Oh, why is it so hard to give young people the benefit of the doubt--especially on Facebook?

Originally posted at Technically Incorrect
Chris Matyszczyk is an award-winning creative director who advises major corporations on content creation and marketing. He brings an irreverent, sarcastic, and sometimes ironic voice to the tech world. He is a member of the CNET Blog Network and is not an employee of CNET.
November 10, 2009 6:08 AM PST

Hundreds of Facebook groups hijacked

by Don Reisinger
  • 60 comments

Facebook groups are under attack. But the attackers say they come in peace and insist they want only to highlight a flaw in the way Facebook handles group administration.

An organization called Control Your Info has taken control of hundreds of Facebook groups. Those groups had administrators that eventually stepped down from their position, creating a power vacuum at the top. According to the organization, when the administrator steps down, anyone can take over a group, view the members' personal information, and change group information to say whatever they want. Control Your Info believes that the way Facebook handles group administration is a major flaw. And it wants to bring that to everyone's attention.

Control Your Info

Control Your Info has hijacked Facebook groups.

(Credit: Screenshot by Don Reisinger/CNET)

"Hello, we hereby announce that we have officially hijacked your Facebook group," a message written on Monday reads on one hijacked group. "This means we control a certain part of the information about you on Facebook. If we wanted, we could make you appear in a bad way which could damage your image severely."

Janis Roukkos, a representative from Control Your Info wrote that his organization wants to get social-networking users to "think about the safety in your social-media life to the same extent you do in your real life." Although the Control Your Info is in control of that specific group now, Roukkos wrote that Control Your Info will restore the group name (which it changed) and leave the group "by the end of next week." He also promised to not "mess anything up."

That single group isn't alone. A quick search for "Control Your Info" in Facebook yields hundreds of groups that have been hijacked by the organization. All the group names have been changed to "Control Your Info," the logos have been changed to the organization's image, and the messages are all the same. The only difference is which Control Your Info representative is writing about the organization's intentions to each group.

Control Your Info's blog sheds some more light on the organization's problem with Facebook. According to Control Your Info, "Facebook Groups suffer from a major flaw. If (an) administrator of a group leaves, anyone can register as a new admin. So, in order to take control of a Facebook group, all you really have to do is a quick search on Google.

"When you're admin of a group, you can basically do anything you want with it," the blog post continued. "You can change (its) name, and the groups members won't even get a notification of it. You can send (messages) to all members and edit info. This is just one example that really shows the vulnerabilities of social media."

Once again, Control Your Info attempted to justify its actions. The organization said the "project is strictly not for profit and done for a good cause."

Facebook did not immediately respond to request for comment.

In the meantime, what do you think about Control Your Info's practices? Is it really teaching folks about social-media security? Let us know in the comments below.

Originally posted at Webware

Don Reisinger is a technology columnist who has written about everything from HDTVs to computers to Flowbee Haircut Systems. Don is a member of the CNET Blog Network, and posts at The Digital Home. He is not an employee of CNET. Disclosure.

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