Cyber Monday came and went, but online retailers had a much better day than last year, marketing-optimization firm Coremetrics has found.
According to the company, which received Cyber Monday sales data from many of its 2,000 online-retail partners, including Macys.com, Office Depot, Nordstrom, and Abercrombie & Fitch, to name a few, sales were up 13.7 percent, compared to those during the post-Thanksgiving Monday last year.
Consumers also spent more per Cyber Monday order than they did last year. In a Tuesday report, the company said consumers this year spent an average of $180.03 per order in 2009, compared to $130.24 in 2008. That increase represented a 38.2 percent gain in sales over the prior year.
While consumers spent more, they also got more for their money. Coremetrics found that consumers bought almost 30 percent more items per order this year, compared to Cyber Monday 2008.
The success of online sales on Monday was felt across several sectors. Coremetrics said apparel and jewelry retailers enjoyed the "biggest jumps in the average dollar amount consumers spent per online order, up 26.4 percent and 14.3 percent, respectively." Department stores attracted a whopping 33 percent more consumers this year than they did on Cyber Monday 2008, Coremetrics found.
See also: Cyber Monday bargain hunters out earlier
Although a judge recently ruled in favor of Apple in its copyright infringement case against Psystar, the two companies have reached a new settlement, according to Computerworld and other reports.
Details are sketchy at this point, and there's no confirmation from Apple, but Psystar claimed in a motion filed Monday that a partial settlement has been reached.
"Psystar has agreed on certain amounts to be awarded as statutory damages on Apple's copyright claims in exchange for Apple's agreement not to execute on these awards until all appeals in this matter have been concluded," noted Psystar's motion filed in federal court in San Francisco. "Moreover, Apple has agreed to voluntarily dismiss all its trademark, trade-dress, and state-law claims. This partial settlement eliminates the need for a trial and reduces the issues before this Court to the scope of any permanent injunction on Apple's copyright claims."
Psystar also seems to be looking for a loophole against any injunctions. Apple had asked the court to prevent Psystar from selling clones not just with Leopard, but also Snow Leopard, which was released after the lawsuit began. But in its filing, Psystar argued that it should be allowed to sell its Rebel EFI utility, which lets customers install Snow Leopard on clones sold by the company, thus moving the legal burden away from Psystar.
Psystar's motion also indicated that another motion with further details would be filed Tuesday with Judge William Alsup.
Apple's lawsuit against Psystar began in July 2008 after Psystar started selling Mac clones with OS X installed on them. Apple has argued that its end user license lets people install its operating system on Apple computers only.
On November 13, Alsup ruled in favor of Apple, finding that Psystar's use of OS X on its clones was not "fair use" as the company contended and further finding that Psystar violated the Digital Millennium Copyright Act (DMCA) by "circumventing Apple's protection barrier."
Since then, Apple has been keen to shut down Psystar's Mac clone business permanently, calling for an injunction against the company and potentially millions of dollars in damages, substantially more money than the clone maker has.
Alsup's findings and Apple's fervor in going after Psystar raise the question of why Apple would agree to any kind of settlement at this point. A hearing was set for December 14, with a full trial scheduled to start in January. But if the latest news from Psystar is true, then the company may be able to avoid further courtroom drama.
Neither Psystar nor Apple has responded to requests for comment. We'll provide further details of this latest development as court documents become available.
Comcast on Tuesday announced the launch of a pilot program for its Internet customers to keep track of how much bandwidth they're using. The company is finally introducing a Web-based metering program, which will let users check these numbers from any browser.
This comes a little more than a year after Comcast began enforcing a strict 250GB cap on download bandwidth, exiling those who went over twice for an entire year before being able to get Internet service again. In the interim the company had offered no official tool for customers to see how close they were getting to that limit, outside of a free McAfee Security software program that needed to be installed on each computer sharing that connection.
The new online meter is coming first to customers in Portland, Ore., as part of a pilot project, which could be expanded to other parts of the country beginning next year. Those in the pilot will be able to track all activity that goes through the cable modem they have rented from the company or purchased on their own. The meter shows the past three months of data use, though to begin with, users will only be able to see what they've used in December. It tracks each gigabyte used, which the company says is rounded down to the nearest gigabyte instead of rounding up. That data is refreshed every three hours.
Comcast says that this new metering system is quite accurate. To prove that, it hired consulting company NetForecast to do a comparative analysis which put Comcast's meter at within plus or minus 0.5 percent of its own internal testing (PDF).
Comcast's new bandwidth meter will only be available to those in Portland, Ore., before the company rolls it out to other markets.
(Credit: Comcast/CNET)In an e-mail, Comcast spokesman Charlie Douglas wanted to reaffirm that most Comcast customers will never have a problem with going over. "The median customer consumes approximately 2 to 4GB of data in a month," he said. And even with the new bandwidth monitor, "almost 99 percent of our customers should not be concerned about their monthly data usage or even crossing our 250GB-per-month excessive-usage threshold."
Comcast says it needs to do more testing before branching off into the rest of the U.S. In the meantime, those Portland customers who have been chosen to be a part of it will find an invitation in their e-mail to test it out.
The death of Michael Jackson in June launched a frenzy of Web activity and propelled the late pop star to the top of the search charts for 2009.
That's the word from Google, Yahoo, and Bing, all of which have revealed their popular search terms for the past year.
It's not too shocking to see Jackson leading the searches for the year. Following the pop star's death in June, Akamai found that worldwide Web traffic had surged 11 percent over normal levels. Even Google--which in the initial going thought the Jackson-related traffic was an attack of some sort--was briefly sent staggering.
Searches for Michael Jackson songs spiked in late June when news broke about the pop star's death.
(Credit: Google)According to Google's Zeitgeist findings, "Michael Jackson" was the "fastest rising" worldwide search term of 2009. In the U.S., "Michael Jackson" placed second behind "Twitter." Marissa Mayer, Google's vice president of search products and user experience, in a blog post also pointed to an up-and-coming music sensation:
As millions of fans said goodbye to the King of Pop, Michael Jackson led the list of our top 10 fastest rising queries across the globe. And a new star was born, too--quirky pop singer Lady Gaga became a search sensation the world over. In addition to appearing on many regional fastest-rising search term lists, from the Czech Republic to Switzerland and Kenya to the United Kingdom, Lady Gaga also landed in the #9 spot on the global fastest rising list.
On the social side, Google monitored whose Twitter accounts were the most searched for. According to the company, Miley Cyrus' Twitter account was the most sought after, followed by those of Lance Armstrong and Taylor Swift. Khloe Kardashian's marriage to basketball player Lamar Odom was the most-Googled wedding of the year.
"Michael Jackson" was the top Yahoo search term for the year. He was followed by a who's who (and a what's what) of the U.S. entertainment scene. "Twilight" was the second most-popular search term, followed by wrestling organization "WWE," starlet "Megan Fox," singer "Britney Spears," and manga series "Naruto." Filling out the top 10 were "American Idol," "Kim Kardashian," "Nascar," and "Runescape."
Microsoft's Bing, which debuted in late May, had similar results. Once again, "Michael Jackson" was the top "trending topic," followed by "Twitter" and "swine flu." "Stock market" and "Farrah Fawcett" rounded out Bing's top five.
Of course, 2009 was also marked by continued concern over the state of the economy. According to Yahoo, "coupons," "unemployment," and "stimulus plan" were the most-numerous queries related to the economy. By contrast, Google's most-searched economy-related terms were "crisis," "cash for clunkers," and "Iceland."
Google also followed queries related to celebrity deaths in 2009. Users searched for "Michael Jackson" the most, followed by "Billy Mays" and "Steve McNair." Yahoo's data revealed that Michael Jackson's death was the most-searched term, but unlike Google's data, the pop star was followed by "Farrah Fawcett" and "Patrick Swayze."
See also:
• Google Zeitgeist 2009
• Yahoo Year in Review 2009
• Top Bing searches in 2009
Don Reisinger is a technology columnist who has written about everything from HDTVs to computers to Flowbee Haircut Systems. Don is a member of the CNET Blog Network, and posts at The Digital Home. He is not an employee of CNET. Disclosure.
Why did it take take Blu-ray two years to catch up to HD DVD?
(Credit: Amazon)Universal is set to roll out the first Blu-ray/DVD "flipper discs"--a single, dual-sided disc that contains Blu-ray on one side and DVD on the other. The "Bourne" trilogy ("Identity," "Supremacy," "Ultimatum") will be the first movies to get the dual-sided treatment, with all three discs coming out on January 19.
The flipper discs are a good idea, as one of the biggest drawbacks to Blu-ray is that new movies you buy can't be played in DVD players. That loss of flexibility can be a real pain in locations other than your home theater (car, plane, bedroom), where you probably haven't upgraded to Blu-ray yet.
On the other hand, the flipper discs aren't quite as attractive an option as the increasingly popular Blu-ray-DVD combo packages that include separate discs for both formats. Overall, Blu-ray-DVD combo packages offer more value--you do get two discs to take anywhere you like. The only advantage flipper discs might have is if they can drive down the price of the movies.
HD DVD fanboys (somehow they still exist) will also be quick to point out that this is hardly new technology. HD DVD/DVD combo discs were around back in 2007; in that sense, it's unbelievable that it took Blu-ray this long to get onboard with a good idea.
YouTube, which is already trying out the movie rental business, wants to get into TV, too.
Google's video site has been trying to convince the TV industry to let it stream individual shows for a fee, multiple sources tell me.
YouTube already lets users watch a smattering of TV shows for free, with advertising. Now it envisions something similar to what Apple and Amazon already offer: First-run shows, without commercials, for $1.99 an episode, available the day after they air on broadcast or cable.
Sources say the site's negotiations with the networks and studios that own the shows are preliminary. But both sides seem optimistic, since models for such deals already exist. No comment from YouTube.
The biggest stumbling block may be consumers. That's because Google is talking about streaming the shows, instead of letting consumers download them to their computers, as both Apple and Amazon do. But the networks and studios, who control pricing, will want to sell the streamed shows at the same price as downloads--they fear that offering them at a different price will force them to go back and rework their existing deals.
Executives at YouTube and TV insist that the disparity is simply a perception problem, and cite studies that show that most people who download TV episodes only watch them once, anyway. But that's a tough sell.
It's also possible that YouTube may skirt the issue by launching a TV rental business without the big hits that Apple and Amazon offer. One possibility: It could start by moving immediately to long and mid-"tail" shows and videos that aren't available other places, and don't have to match existing prices.
No matter how it does it, YouTube is likely to be just one of several outlets trying to get consumers to pay for TV on the Web in 2010.
Among others: In addition to its a la carte offering, Apple is trying to create a monthly subscription service. Hulu, the free TV site co-owned by News Corp.'s Fox, GE's NBC Universal and Disney's ABC, is expected to launch a subscription service of its own. And cable operators like Comcast will be launching different versions of "TV Everywhere" services, which give subscribers expanded access to online shows.
TV executives are generally enthusiastic about all of the above, since they are meant to create additional revenue streams without threatening the industry's existing business. That is: They're supposed to protect it from the digital disruption that has ravaged music, newspapers, etc.
But while Web users have an insatiable appetite for video, they've yet to demonstrate much interest in paying for it. If any of this is going to work, that will have to change.
Story Copyright (c) 2009 AllThingsD. All rights reserved.
Additional stories from AllThingsD
A new DARPA contest is using balloons to test our social-networking skills.
After kicking off the Internet 40 years ago, the Defense Advanced Research Projects Agency is again tapping into the Net for a new challenge. The DARPA Network Challenge will award $40,000 to the first person who can identify the latitudes and longitudes of 10 red weather balloons positioned at different parts of the sky across the continental United States.
The 8-foot balloons are scheduled to lift off on Saturday at 7 a.m. PST and remain in their locations throughout the day, until sunset. The contest will be open until December 14, so contestants will have a little more than a week to gather up and submit their answers.
But the contest has a twist. Since no one person can identify all 10 balloons across the States in one day, challengers will need to rely on social networks to team up with others to pinpoint the locations of the balloons. DARPA's goal here is not to see if people can answer the question but to gauge how we use social networks to resolve a problem.
DARPA plans to launch 10 red weather balloons, somewhat larger than the one shown here, around the continental United States, and competitors are invited to try to identify the precise latitudes and longitudes of all 10 balloons to win a $40,000 prize.
(Credit: U.S. Air Force photo/Chief Master Sgt. Gary Emery)"We are not interested in the balloons. We already know where those are," Norman Whitaker, DARPA's deputy director of transformational convergence technology, said in a statement. "It's the techniques people use to solve the challenge we're focused on. We have people who are going to be actively watching from the sidelines to see how this plays out."
Whitaker is hoping the contest will offer insight into how the Internet and social networks can help people build teams and collaborate with each other to solve real problems and challenges.
DARPA is leaving it up to the contestants to best figure out how to work with others to track the balloons. One example posed by Whitaker is that of using a Web site to offer a portion of the prize to anyone who shares info about the locations of the balloons. Another idea is to work with a charity and donate your winnings. People can also naturally ask for help through Web-based tools such as Facebook or Twitter, connecting via computers or smartphones.
Although the challenge may be tough, Whitaker believes that at least one person will be able to solve it, whether it takes five minutes or all day. But if no one responds with the locations of all 10 balloons by the December 14 deadline, the agency will reward the $40,000 to the first person who tracked down at least five of them.
DARPA isn't sure yet what it will do with the information it finds. But that's never stopped the agency before. "We're DARPA," Whitaker said. "We like to do things that are really out of the box."
The agency enjoys a history of out-of-the-box challenges. Past contests have set up races between unmanned, robotic vehicles, including DARPA's 2005 Grand Challenge and its 2007 Urban Grand Challenge.
Are you willing to take the DARPA challenge? How would you use the Internet and social networks to win the prize?
Microsoft actively urges IE 6 users to upgrade
A shopping video and eBay promotion are part of Microsoft's effort to give IE 6 users a reason to upgrade. The company also is trying to move corporate customers away.(Posted in Deep Tech by Stephen Shankland)
November 30, 2009 3:03 PM PST
Dell brings Chrome OS to its Netbook
With an experimental project, Dell has adapted Google's browser-based operating system to its Mini 10v Netbook.(Posted in Deep Tech by Stephen Shankland)
November 30, 2009 1:03 PM PST
Latest Firefox beta gets file-handling feature
The File interface, a draft standard, gives browsers better uploads and other features. Firefox 3.6 beta 4 supports the technology.(Posted in Deep Tech by Stephen Shankland)
November 30, 2009 8:32 AM PST
Why to embrace Firefox 3.6's new-tab ethos
A change to how the new browser positions new tabs is subtle but good, especially as browsers rise in importance. But more work is needed in tab switching.(Posted in Deep Tech by Stephen Shankland)
November 25, 2009 11:18 AM PST
Chrome extensions site now open for uploads
Google asks programmers to start adding their Chrome extensions to the new gallery. Chrome users can't yet download them, though.(Posted in Deep Tech by Stephen Shankland)
November 24, 2009 9:45 a.m. PST
New standard lets browsers get a grip on files
The Files interface, now a draft at the World Wide Web Consortium, could lead to better uploading and other chores. It's largely built into Firefox 3.6.(Posted in Deep Tech by Stephen Shankland)
November 24, 2009 7:38 a.m. PST
Firefox hopes to one-up IE with fast graphics
Windows 7 features called Direct2D and DirectWrite will speed up Internet Explorer 9 performance. But Firefox hopes it might retool for the same benefit first.(Posted in Deep Tech by Stephen Shankland)
November 24, 2009 4:00 a.m. PST
Browser-server now baked into Opera
Amid promises to "reinvent the Web," the Opera Browser debuted a new beta feature earlier this year. Opera Unite now comes as a regular feature, starting with Opera 10.10.(Posted in The Download Blog by Seth Rosenblatt)
November 23, 2009 11:36 a.m. PST
previous coverage
Firefox: Heat and the CPU usage problem
Mozilla's browser does not efficiently use a computer's CPU and, consequently, can cause overheating problems in some laptops, particularly ultraportables.(Posted in Nanotech: The Circuits Blog by Brooke Crothers)
November 21, 2009 9:15 a.m. PST
Browser security features compared
The newest versions of Internet Explorer, Firefox, and other browsers all protect against phishing and malware attacks, and most also let you browse anonymously, though they implement these features in very different ways.(Posted in Workers' Edge by Dennis O'Reilly)
November 20, 2009 9:00 a.m. PST
Mozilla reveals 2008 revenue: $79 million
The revenue growth rate tapered off to 5 percent from 12 percent the year earlier. A search deal with Google still supplies the bulk of the Firefox backer's money.• Mozilla not interested in building a Firefox OS
• Google releases Chrome OS source code
(Posted in Deep Tech by Stephen Shankland)
November 19, 2009 12:05 p.m. PST
With IE 9, Microsoft fights back in browser wars
By showing its first glimpses of technology in Internet Explorer 9, Microsoft also is showing it's serious about building a competitive browser.(Posted in Deep Tech by Stephen Shankland)
November 18, 2009 3:02 p.m. PST
Apple updates Safari for security
A security update from Apple fixes multiple security holes in Safari, but a lack of transparency makes it hard to judge how severe the threats are.(Posted in The Download Blog by Seth Rosenblatt)
November 11, 2009 6:17 p.m. PST
After 5 years, Firefox faces new challenges
Mozilla helped reshape the Web since releasing Firefox 1.0 five years ago. Now it's got a reawakened Microsoft and Google Chrome to reckon with.(Posted in Deep Tech by Stephen Shankland)
November 9, 2009 4:00 a.m. PST
This won't come as a surprise to, well, anyone who has spent considerable time on the Web, but a new study found that people act much differently online than offline.
According to eMarketer, which published the report on Monday, "cyberdisinhibition" has caused many Web users to behave much differently online than they would in a typical offline setting. In fact, the market-research firm, which cites findings from Euro RSCG Worldwide, says 43 percent of U.S.-based Web users feel less inhibited online. It also found that "the effect is most prominent among females and users ages 25 to 54."
Of course, being less inhibited online can lead to both positive and negative behaviors. The research firm found that the Web helps 55.6 percent of men and 51.4 percent of women feel more "able to to meet new people." Users are also using the Web to "be empowered to do something they wanted to." The study found that 33.9 percent of male respondents and 29.2 percent of female respondents do things on the Web that they might not otherwise feel able to do offline.
That said, Web users are also more likely to take a company or brand to task online than they would in person. The study found that 24.4 percent of male respondents have "lashed out" at companies on the Internet. Women did it a little less with about 15.8 percent of respondents saying that they had lashed out.
eMarketer's report also highlighted an interesting change in the way people prefer to communicate. A whopping 48.7 percent of respondents said they find electronic communication far more convenient than communicating with others in a face-to-face setting.
From a social perspective, 57.6 percent of respondents said they disagree with the assertion that "online socializing is for sad, antisocial types." Phew. That's how I communicate these days.
eBay is criticizing a French court's ruling that orders the company to pay a $2.55 million fine to European conglomerate LVMH.
The auction giant and its European unit were fined 1.7 million euros on Monday by the Commercial Court of Paris, which ruled that the company violated a 2008 court order by not preventing the sale of legitimate LVMH perfumes and cosmetics. LVMH's brands include Christian Dior, Guerlain, and Givenchy perfumes.
In June 2008, the Commercial Court fined eBay $61 million in a lawsuit filed by the conglomerate, which is officially known as LVMH Moet Hennessy Louis Vuitton. LVMH had asserted that eBay had not done enough to stamp out the sale of fake LVMH goods on its site. The court went a step further, ruling that eBay-traded LVMH products--even authentic ones--were not being sold by an authorized reseller. As a result, eBay was ordered to remove all listings of these products.
eBay criticized the ruling then, saying it was an attempt by LVMH to "protect uncompetitive commercial practices." eBay likewise condemned the new ruling.
"Today's outcome hurts consumers by preventing them from buying and selling authentic items online," Alex von Schirmeister, general manager of eBay in France, said in a statement. "The injunction is an abuse of 'selective distribution.' It effectively enforces restrictive distribution contracts, which is anti-competitive."
Despite its objections, eBay argued that it has complied with the 2008 court order. The company said it has used state-of-the-art filtering software to check millions of listings each day, making thousands of authentic LVMH products invisible or inaccessible to French eBay users.
eBay also discounted the proof brought against it, claiming that LVMH offered details on only 1,341 listings out of 200 million posted on the auction site each day. eBay believes those listings were deliberately posted by people to sneak past the filters. In 1,091 of the listings targeted by LVMH, the seller did not accurately describe the item, using misspelled brand names, no brand names at all, or only pictures to describe the product.
As a result, eBay asserts that both the fine and ruling are unjustified. The fine itself is disproportionate given that eBay complied with the injunction," said von Schirmeister. "It is out of step with our legal victories in France, U.K., Germany, Belgium and the U.S."
eBay plans to appeal the new ruling and two other cases tied to LVMH. "We believe that the higher courts will overturn this ruling and ensure that e-commerce companies such as eBay will continue to provide a platform for buyers and sellers to trade authentic goods," said von Schirmeister.
eBay has been in and out of U.S. and European courtrooms for years, sued by companies trying to clamp down on the sale of fake versions of their legitimate products. It's faced courtroom battles with several European powerhouses, winning cases against L'Oreal and Tiffany, but losing suits filed by LVMH.
