(Credit:
Stephen Shankland/CNET)
Updated at 12:15 p.m. PDT
While the majority of commenters on CNET and around the Web are reporting success in downloading iPhone OS 3.0 Wednesday, there were scattered reports of problems.
My colleague Stephen Shankland, a CNET News reporter, tried several times to download the OS update around 12 p.m. Pacific to his iPhone and received the same error message, pictured above, each time.
CNET News Poll
A handful of CNET commenters reported problems accessing iTunes. "I see that the upgrade is now available, but four times the message I get after a couple of minutes is that the download has 'timed out,'" said one reader, and another reported, "Same issue here, cannot connect to the iTunes store to activate so the phone won't work."
A quick perusal of Twitter showed a smattering of people with the same issue.
This, of course, is a repeat of what happened last year, when Apple's iTunes servers couldn't withstand the barrage of traffic when customers tried to update to iPhone 2.0 software at the same time new iPhone 3G buyers were attempting to activate their phones.
Anyone else having problems with the update today?
Update 12:45 p.m. PDT: Reader Michael Samstag wrote in to say his iPhone was rendered unusable when he tried to install the update. "It has the 'connect to iTunes' message and will only allow emergency calls," he says. "I signed up for the 'Apple callback' for tech support and they called back and put me on hold for 20-minutes. Then the call got disconnected and now the earliest callback time is between 6:15 p.m. EDT and 6:30 p.m. EDT. So, I'm looking at having no cell for a minimum of three hours, probably longer."
Gizmodo is also hearing reports of phones "bricked" from the update. We're still waiting for comment from Apple.
Update 1:05 p.m. PDT: We're also getting feedback about general sluggishness and intermittent problems accessing Apple's Mobile Me service. But it sounds like the situation isn't as bad as last year. That was when the simultaneous launch of the iPhone 3G and Mobile Me wreaked havoc on across Apple's servers and related Web services.
Update 2:26 p.m. PDT: My colleague Stephen now reports success in installing the update--after 30 tries over the course of 2.5 hours. Samstag, the reader who earlier reported his phone had been bricked by the update, also says it's working now.
Seems like things are getting back to normal now.
It's all better now.
(Credit: Corinne Schulze/CNET Networks)Yay! Apple's iPhone 2.0.2 software update has fixed our broken iPhone 3G. Its endless loop of system restores is over, and it's now back in working order.
Yet, that seems to be just about the only change from the update. Apple promised that 2.0.2 would bring "bug fixes" (and did it it ever) but the company hasn't promised anything else. Like others I have noticed a slight improvement in the typing speed when using the keyboard, but that seems to be about it.
AppleInsider reported that in the music player the transition from list to Cover Flow mode has changed, but I'm not seeing a difference just yet. Perhaps, I'm looking in the wrong place, though, so if you find it please let me know. I haven't seen a difference in 3G reception either, but (to be fair) there was never any promise that this update would fix that problem. Still, I maintain what I said earlier: Apple needs to acknowledge what's going on.
Are you noticing other changes from the update? If so, please let me know.
Update: It appears Apple finally has acknowledged the 3G issue. On Tuesday the company told the Associated Press that the 2.0.2 update "improved communication with 3G networks." Let me know if that's the case for you.
Apple has released iPhone OS 2.0.2 with its obligatory, but unhelpful, release notes indicating only "bug fixes."
Unfortunately, a resolution to widespread, frustrating 3G reception issues is not among those fixes. In fact, some users have reported that the update manifests poorer 3G reception than 2.0.1, with devices now giving a "No Service" message in previously 3G-accessible locations.
"I use to get one to three bars of 3G service in my house and now I can't make a call," wrote an Apple poster. "I have to switch off the 3G to get any bars. Things are going the wrong way!"
Even worse, many users are experiencing incompatibility with previously operational third-party applications. "Yes, I have about 15 apps loaded and now only eight to ten work with the new 2.0.2 software," said a user. Some are reporting even worse predicaments. "All my downloaded applications crash within 5 seconds of being opened," said another person. "Restarting the phone and reapplying update has done nothing to fix it."
What does iPhone OS 2.0.2 fix? Both typing and scrolling, which were plagued by extreme lag and slowness prior to this update, are now operating at acceptable speeds for many users, but not all.
"[The update] didn't improve my 3G signal, or my signal in general for that matter," said a poster. "And I still am getting the keyboard lag."
iPhone OS 2.0.2 can be installed by attaching your iPhone to your Mac or Windows computer then clicking the "Update" button. Based on current reports, however, the benefits may not outweigh the risks.
Originally posted on iPhone Atlas.
Achoo! I've caught a cold.
(Credit: Corinne Schulze/CNET Networks)As my colleague Tom Krazit over at CNET News already told you, Apple released the iPhone OS 2.0.2 software update on Monday. Unfortunately, our iPhone 3G has other plans. Our review model still is caught in an endless series of restore cycles. Hopefully, I'll get it fixed soon and can let you know what the update brings.
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