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July 17, 2009 6:35 AM PDT

Amazon will now replace Kindles damaged by cover

by David Carnoy
  • 23 comments

The cracked Kindle 2 that's at the center of the lawsuit.

Here's quick update to the story we posted the other day on a couple filing a class-action lawsuit over a potential design flaw in Amazon's Kindle 2 involving the company's cover and cracks developing around the clasps where the cover attaches to the device.

Amazon has decided that it will now replace Kindles that have been cracked by the cover free of charge, reversing its earlier stance that the Kindle 2's warranty didn't cover such cracks and required a $200 fee to repair. As expected, Amazon wouldn't comment on the lawsuit itself, which will apparently continue for the time being.

The couple's lawyer, Beth Terrell, told the Seattle Times that the lawsuit would proceed: "If they [Amazon] would like to resolve the matter, I think the way to do it is through a court-approved process."

We'll see how the settlement plays out, but I think the plaintiff is looking at free Kindles for life and lot of free e-books.

Comments?

(Via Engadget via Information Week)

May 20, 2009 1:23 PM PDT

Acronis miscalculates data on users' bad backup habits

by Dong Ngo
  • 13 comments

The survey section where the percentages were taken out--the numbers just don't justify what Acronis said in its report.

(Credit: Acronis)

Acronis, a major vendor of backup software, released a report earlier this week stating that about 87 percent of computer users back up their data once every two or three months--way less frequently than recommended. This suggests that most of us live dangerously when it comes to backing up.

The survey was widely reported in the press, but it turns out the numbers didn't seem to go well with Acronis' report.

The percentages released to the media were taken from the question "How often do you back up your hard drive or files?" Results include: 48 percent for "once a week (or more)"; 55 percent for "2-3 times a month"; 81.5 percent for "once a month"; 86.8 percent for "every 2-3 months", 91.4 percent for "2-3 times a year", 94.6 percent for "once a year or less"; and 25.5 percent for "never."

It may be that I'm Asian and extra good with math, but I couldn't help but notice that when added up, the numbers total around 500 percent. Other ways to interpret the chart didn't justify the reported 87 percent, either. So maybe you're not as bad at backing up as some media reports told you you were.

... Read more
April 8, 2008 8:37 AM PDT

Apple issues QuickTime updates

by Dawn Kawamoto
  • 19 comments

Apple has released a QuickTime security update to address "highly critical" security flaws in its media player that could allow malicious attackers to take control of a user's system.

The security flaws affect QuickTime 7 versions running on the Mac OS X and Windows. Users are advised to update to QuickTime 7.4.5, according to an Apple advisory issued Wednesday.

Apple issued 11 security updates designed to prevent malicious attackers from disclosing users' sensitive information, executing arbitrary code, or causing an application to suddenly crash.

Users can be hit with such evil dealings when visiting a Web site rigged with malicious Java applets, view a tampered movie file or open a malicious PICT image file, according to the advisory.

Lovely, eh?

For those who want to delve deeper into the nitty gritty details of the vulnerabilities check out TippingPoint Zero Day Initiative, which discovered some of these flaws, as well as security researcher Secunia, which lists all 11 updates.

Originally posted at News Blog
May 4, 2007 11:56 AM PDT

Danish consumer group finds design flaw in iBook G4

by Tom Krazit
  • 1 comment

After an investigation, Denmark's Consumer Complaints Board says it has found evidence that a design flaw in Apple's iBook G4 caused the notebooks to stop working after about a year of use.

(Credit: Forbrug.dk)

The board's investigation found that turning the laptop on or off over time causes a solder joint to loosen and eventually separate, preventing current from flowing through the joint. Owners of Apple's iBook G4s had complained about system problems, and even filed a class-action suit to advance their claims, but Apple has not admitted to any sort of design flaw with the systems. The Macbook--with Intel's processors--replaced the iBook last year.

Given the new findings, however, the board has settled several claims on behalf of Danish customers of Apple International, it said. Its investigation could have an effect on other iBook G4 customers who have experienced similar problems, but an Apple representative declined to comment on the report.

A copy of the report can be found on the board's Web site. A lot of the site is written in Danish, but there is an English copy of the report and photos of the test setup.

Originally posted at News Blog
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