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November 14, 2008 5:01 AM PST

American Airlines boarding passes go mobile

by Dong Ngo
  • 2 comments

The idea is instead of the traditional paper boarding passes, passengers will use their mobile phones or PDAs to board an airplane.

American Airlines tried out this new method for the first time on Thursday with passengers leaving on domestic flights from Chicago's O'Hare International Airport.

Mobile boarding pass.

(Credit: cellphonedigest.net)

Starting Monday, mobile boarding passes will also be offered as an option for passengers departing on domestic flights from Los Angeles International and John Wayne Orange County airports.

This is how it works: when buying the ticket online, passengers must provide an active e-mail address to which their boarding pass will be sent, in the form of a 2D bar code.

Upon arriving at the airport, the passenger can open the e-mail on their Internet-enabled mobile device to have the bar code scanned at the Transportation Security Administration's checkpoints and at the airline's gates.

Passengers can also use the same method for check-in luggage at American Airlines' self-service machines, ticket counters, or curbside check-in facilities.

During the introduction of this new feature, there are a few minor restrictions. Passengers can list only one person in their reservation and must be traveling on American or American Eagle nonstop or a trip that doesn't involve changing planes, to a domestic destination.

The destination, however, can be anywhere within the 50 United States, as well as the U.S. Virgin Islands and Puerto Rico.

This is just the beginning, if the tryout proves successful with the TSA, American Airlines will extend this new mobile boarding method to other U.S. airports.

Personally, I hope this will happen with all the airlines. It makes a lot of sense, especially when most cell phones are able to connect to the Internet these days.

July 14, 2008 2:37 PM PDT

Zebra Technologies introduces G-series thermal printers

by Justin Yu
  • 1 comment

Zebra Technologies GX420t

(Credit: Zebra Technologies)

Zebra Technologies just announced their new "G-series" line of thermal printers. These little guys fall under the four-inch desktop printer category and, while not specifically for the consumer market, will still appeal to industries that deal with printing labels, receipts, price marking tags, shipping and return labels, boarding passes, ID wristbands and tags, and admission tickets.

The new offerings from Zebra include the GX420t,GX420d, GX430t, GK420t, and the GK420d. Across the board, these printers feature a wide range of convenient, easy to operate printing solutions in the work or home office. Notable specifications include:

  • Wireless: 802.11g and Bluetooth in addition to 10/100 Ethernet
  • Speedy six inches per second print time
  • Available in both direct thermal and a combination of direct thermal/thermal transfer versions
  • Flash memory built into the printers for faster and more robust processing power
  • Remote activation and management via ZebraNet Bridge Enterprise software

The new G-Series thermal printers from Zebra are available to purchase now on Zebra's Web site.

March 18, 2008 10:31 AM PDT

Cell phone as boarding pass

by Marguerite Reardon
  • 6 comments

In the future, air travelers across the country will be able to get their boarding passes sent to their cell phones.

Continental is testing a new system that allows people checking in via their cell phone to get their boarding pass sent directly to their phones. The electronic boarding pass, which has an encrypted two-dimensional bar code, can be used instead of a paper boarding pass to get through airport security and to board planes, according to a story published Tuesday in The New York Times.

Several U.S. airlines, including American, Continental, Delta, Northwest, Southwest, and Alaska, have already been allowing people to check-in for flights via their cell phones. But they still have to print out the tickets at a kiosk at the airport or a computer printer before they arrive at the airport. Continental is the first airline in the U.S. to test the new electronic passes.

Cell phone check-in and electronic boarding passes sound like a great idea to me. Whenever I travel, I try to check in online and print my boarding pass from home to avoid lines at the airport. But getting to a computer with a printer isn't always convenient. And more often than not, I find myself running late. I can't tell you how many times I've broken into a cold sweat sitting in the back seat of a taxi trying to get through the Midtown tunnel at rush hour to make my flight out of JFK. Checking in via cell phone and not worrying about printing my boarding pass would ease a lot of my last-minute travel anxieties.

Apparently, I'm not the only one who thinks mobile check-in and digital boarding passes are a good idea. According to Henry H. Harteveldt, a vice president with Forrester Research, about 47 percent of frequent travelers are interested in using their phones for flight check-in, he told The New York Times. And about 42 percent said they'd be interested in using their mobile phone as a boarding pass.

The Transportation Security Administration, the federal agency that oversees security for airports, likes the electronic boarding passes too, because the two-dimensional bar codes are harder to forge than the one-dimensional bar codes that are used today on many tickets printed online.

The TSA has been working with Continental since December to test the new electronic boarding pass, the Times said. Continental is only using the new boarding pass technology on nonstop domestic flights out of its hub in Houston. But the airline will likely expand the service to other airports later this spring.

Harteveldt told the Times that a mobile check-in system also has other benefits. For example, airlines can communicate directly with passengers about on-board services, provide information about baggage pickup, allow passengers to upgrade or change seating, check standby status, and help rebook canceled or delayed flights directly from their cell phones.

All this sounds terrific for a busy traveler such as myself. But for all these services to work as advertised, indoor cell phone coverage will have to be beefed up in many airports. It also wouldn't hurt if airports added more power outlets. The worst thing that could happen is for my boarding pass to disappear before I can get on my flight because the battery on my cell phone died.

Originally posted at News Blog
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