Spring has come early at Salesforce.com.
The hosted enterprise-applications company on Tuesday unveiled Salesforce CRM Spring '09, offering up such customer relationship management features as content assembly, content delivery, content tracking, and "Opportunity Genius."
Opportunity Genius aims to connect a company's sales representatives who are working on similar deals.
Salesforce has also added three content features to its CRM Spring '09, one designed to let people create new sales and marketing materials by bringing together a variety of existing presentations from across a company.
CRM Spring '09 also adds a feature that enables sales representatives to send presentation packages as a collections of URL links, rather than a large attachment for download. Via the hyperlinks, companies can track actions taken with the links, such as who viewed the materials and the amount of time spent viewing the content.
Salesforce.com announced Thursday a 43 percent increase in third-quarter revenue, beating Wall Street's expectations.
Shares of Salesforce.com rose about 11 percent in after-hours trading to $25.30 a share. It closed the regular trading session at $22.83 a share, up nearly 4 percent.
In the period ending October 31, revenue reached $276 million, fueled by growth in the company's subscription and support business. Wall Street had been expecting Salesforce.com to generate $273.5 million, according to analysts' estimates compiled by Thomson Reuters.
The online customer relationship management (CRM) software developer posted net income of $10.1 million, or 8 cents a share, for the quarter, up from $6.5 million a year ago. That beat analysts' expectations of 7 cents a share, according to Thomson Reuters.
"In the third quarter, we continued to add customers at the same record level we did last quarter, at a time when the traditional enterprise software world was retrenching," Marc Benioff, Salesforce.com CEO, said in a statement.
Indeed. Enterprise software applications giant SAP shook the industry to the core, when it issued its third-quarter results, posting a decline in profits and yanking its projections of how it would perform for the rest of the year.
Salesforce.com, however, issued its fiscal fourth-quarter 2009 guidance for Wall Street, as well as its expectations for fiscal year 2010. The online customer relationship management software developer projected its fourth-quarter revenue will fall short of analysts' current expectations.
The company expects to generate $284 million to $285 million in revenue for the quarter. That's below Wall Street's current forecast of $289.4 million, according to Thomson Reuters. And the CRM developer anticipates earning 6 cents to 7 cents a share.
The company anticipates it will post revenue of $1.35 billion to $1.36 billion for the full fiscal year of 2010.
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