Business Tech

Intel's sales chief said Wednesday he expects Windows 7 to deploy at a faster pace than Vista did.

Intel sales chief Sean Maloney

(Credit: Intel)

Intel made a splash last year when it said there was "no compelling reason" for Intel's IT department to upgrade to Windows Vista.

"This time I think it will go faster," said Sean Maloney, speaking Wednesday at the Intel Technology Summit.

"There was a reason not to deploy Vista because you're waiting for service pack X or (because of) compatibility issues," he said.

"There are really good reasons (to deploy Windows 7) for the business client. You've got compatibility mode that takes away that argument," he said. "Security, power management. A lot of good reasons," he said.

Maloney's comments were focused on business, but he said "consumer will happen, too."

He also addressed Netbooks saying that Netbooks will not attract first-time buyers. "The first time you buy something you want the real deal," he said, referring to mainstream laptops. He also reiterated a recent Intel theme that Netbooks will become more of a market targeted at children.

Microsoft has released the second service pack for its Windows Vista and Server 2008 operating systems.

Vista SP2 and Server 2008 SP2, which pull together various updates to the operating systems that have already been rolled out by Microsoft in a piecemeal fashion, were uploaded to Microsoft's Download Center on Tuesday. The two service packs are combined in a standalone package that lets system administrators deploy and support both client and server updates in one operation.

(Credit: Microsoft)

Microsoft has not said precisely when the service packs will be rolled out as automatic updates, although Microsoft blogger Brandon LeBlanc said in a blog post on Tuesday that this would happen "sometime during the coming months."

Once the service packs become automatic updates, business customers who want more time to prepare for the implementation of SP2 can use the same blocking tool that Microsoft provided for Vista SP1, LeBlanc wrote.

Some of the updates included in SP2 cover third-party application compatibility, such the new ability for Spysweeper and ZoneAlarm to work with POP3 e-mail accounts. Microsoft has also included version 4.0 of its Windows Search technology in the new service pack.

SP2 also adds support for the Bluetooth v2.1 specification, improves performance for Wi-Fi connections after resuming from sleep mode, and makes it possible to natively record data to the Blu-Ray optical disk format. The service pack also adds support for Via's new 64-bit CPUs.

For enterprise customers, SP2 fully integrates Microsoft's Hyper-V virtualization environment into Server 2008. The service pack also introduces the ability to manage server and desktop power management settings via group policy.

The standalone installer for both service packs--aimed at system administrators--weighs in at 390MB for the x86 version, and 622MB for the x64 version.

Those installing SP2 through Windows Update will, however, get away with much lower data usage, as that service only downloads the bytes that are changed. Using this method, the x86 versions of Vista SP2 and Server 2008 SP2 will involve 43MB and 47MB of downloads respectively, and the x64 versions will involve 60MB and 90MB of downloads respectively.

There are a few prerequisites for the installation of Vista and Server 2008 SP2, one of which is that the first service packs for the operating systems must already be installed.

IT managers who publish applications with Citrix XenApp will also need to install and configure Terminal Services (TS) Licensing before installing Windows Server 2008 SP2, otherwise their Citrix clients will not be able to connect to the server.

David Meyer of ZDNet UK reported from London.

SANTA CLARA, Calif.--The popularity of the Netbook caught Intel by surprise--more than once.

The initial demand for Netbooks caught Intel--and almost everyone--by surprise.

(Credit: Asus)

Shipments of this category of inexpensive, ultra-light, handy laptops--almost all powered by Intel's Atom processor--are set to hit at least 20 million units this year, about twice the number shipped in 2008, according to IDC. But if an analyst had suggested these numbers to Intel in March of 2008, executives would have dismissed the forecast out of hand--or laughed.

This failure, by many in the industry, to grasp the significance of the Netbook, forced Intel into perpetual catch-up mode at the beginning. "I'm the one who had to explain to our factory--I'm really, really sorry I miscalled the demand," said Noury Al-Khaledy, general manager of Nettop and Netbook Computing at Intel in an interview last week. "And the next month, I didn't quite get it right either," he said.

"I think we under-called how easily people would comprehend how useful the device was," he added. For the record, Asus launched the phenomenon with the Eee PC in late 2007, followed in 2008 by Hewlett-Packard, Acer, and Dell, among others.

Al-Khaledy continued. "I think there was sort of this pent-up desire for an affordable, portable, Internet-access light editing sort of device and many of our customers--with our help--nailed it. They helped us so much."

One of the distinct advantages that Intel Atom-based Netbooks have over other similar devices--such as those based on ARM processors--is Windows. ARM-based devices today don't run Windows XP or Vista--and won't run Windows 7. Intel-based Netbooks can run all of these operating systems and versions of Windows 7 may run as well, or better, than XP on Netbooks.

"People bash (Microsoft) all the time. But then what do you really want to buy?" Al-Khaledy asked. "People really do want Windows...the XP attach rate was really, really good." Though Al-Khaledy praised Asus' initial Eee PC and its Linux operating system, some consumers were disappointed when they found out that it wasn't Windows.

"The Linux thing wasn't clear to people. If you think you're getting Windows and then you get home and it isn't (that's a problem)," he said.

And what impact will Windows 7 have on the Netbook market? Pricing will be critical. Unless Windows 7 is priced aggressively, Al-Khaledy doesn't see it as a catalyst necessarily for a spike in Netbook sales. "I don't see it as a big tipping point. It's all about pricing. If you have to pay $30 more for Windows 7, it might make (consumers) pause. There's just not a lot of margin in the box," he said. "(But) if Microsoft prices Starter and Basic aggressively, why wouldn't you?"

Georgetown University is banning the use of the Windows 7 beta, informing students and faculty it will not support the trial version of Microsoft's latest operating system, according to a report in InformationWeek

The university's information technology group notes it generally does not support any beta version of software, unless otherwise noted.

And in the case of the Windows 7 beta, the Georgetown IT group reiterates Microsoft's warning that the beta could disable security software, as well as cause other hardware, such as printers and video cards, to function incorrectly, according to the report.

The university IT group, however, notes it will support Windows 7, once the final version is released and has been tested. Microsoft expects the final version of Windows 7 to be released at the end of the year or early next year.

Windows 7 beta is expected to be offered through February 10.

While much of the media is tripping over itself to mark the Second Coming of Windows (aka the Windows 7 beta), I am recalling the First Install of Windows Vista.

Although I have been running Vista without major incident since January of 2008, the initial switch in August of 2007 consigned me immediately to my own private Vista hell. Let's hope that Microsoft makes the upgrade to Windows 7 easier this time.

In a personal blog post written in August 2007, I wrote: "As more people experience the fiasco that is Windows Vista, I thought I would pile on. With trepidation, I upgraded to Windows Vista. My instincts were dead-on."

The upgrade from Windows XP went far beyond the typical upgrade woes: "I can handle the usual driver problems. But the last straw was a paid call to Microsoft that lasted four hours. I know that it lasted four hours because I remember being jolted out of the stupor of my support call purgatory by the phrase, "Thank you for being so patient over the last four hours." (For about two of the four hours, the Microsoft support person was remotely controlling my computer, and I was not present for much of that time.)"

Ordinarily, calling Microsoft for paid support is unthinkable, but at that time, I had little choice. "I had wasted so much time trying to configure Vista to work with some level of stability on my network that I just couldn't afford the additional time to figure it out on my own," I wrote. "Just so you don't think I'm an idiot, the Microsoft 'expert' had just as much trouble trying to solve my myriad problems as I did. In short, he was stumped."

In trying to think of ways to describe Vista at that time, I came up with my own code name for the program: Molasses. "The computer still hung in various situations and, to appropriate a phrase used by someone else, was like molasses. Also, as pointed out by fellow sufferers, going into standby is a crap shoot: the odds are 50-50 that you'll see the Windows desktop again. Vista seems almost ingenious at finding ways to hang, besides being just slow (I won't go into my docking-station woes)."

Reboots were excruciatingly slow. "Installing the constant parade of updates, which usually require a reboot, from various software providers can, alone, be excruciating, but Vista pushes this beyond the pain threshold. On my corporate Hewlett-Packard client (a presumably stable platform used in Fortune 500 companies across the United States), I can sometimes reboot Vista without incident, but more often than not, it goes into a 10-minute reboot holding pattern (with absolutely no indication from Vista about what it's doing)."

I had no idea what Vista was doing: "It may actually be using processor cycles to do something necessary, but you would never know it."

Granted, there were a few lucky people out there who upgraded with few problems. But I would submit that these few lucky souls used Vista on a relatively simple, straightforward workstation. Anything more complex--e.g. an IIS web server and a wireless network with a windows 2003 file server--and things could take on the consistency of molasses.

Windows 7 could be one of Microsoft's greatest operating systems, if it fulfills the promise shown by the unofficial beta version (build 7000) we have been testing for the past couple of days.

Let me preface these quick impressions of Redmond's latest opus by saying that I came to Windows 7 after having happily run the much-maligned Windows Vista on my Intel Core 2 Duo-based PC for the past 18 months (alongside Ubuntu).

I found Vista to be a worthy upgrade from Windows XP SP2. Despite its obvious flaws (can you say "resource hog"?) and the acknowlegement that some of its features need to be disabled by default, Vista at heart is a much more stable and usable operating system than XP, which was first released in 2001.

The release of Service Pack 1 and gradual driver improvements have built on Microsoft's somewhat-shaky Vista beginning.

Coming from this background, I have been pleased to discover over the past several days that Microsoft appears to have built on Vista's strengths and addressed most of its weaknesses with the beta release of Windows 7.

I found the a painless install. Out-of-the-box driver support on our test machine was perfect, and it took only half an hour and two quick reboots to begin running a stable desktop environment, though we wondered why Windows 7 created a 200MB partition in addition to its main partition. The 33MB of updates quickly came down the pipe upon loading the desktop.

Basic desktop performance was strong; the reports that Windows 7 is simply faster than Vista appear to be true. Certainly, Windows 7 had no problem simultaneously installing and launching applications, downloading files, browsing the Web, and carrying out other tasks on our modest 2.8GHz Pentium 4, which has only an 80GB IDE hard disk and 512MB of RAM.

Vista's most visible annoyance, User Account Control, has been pared right back on its default setting, and we encountered it only a couple of times throughout a whole morning of installing applications. However, if you feel nostalgic for UAC's old behavior, you can easily change it back via Windows 7's new Action Center, which now centralizes all of the security updates and warning alerts that Windows throws your way.

Windows 7 recommended that we install a third-party antivirus package (it suggested Kaspersky and AVG), but its antispyware package Defender comes preinstalled. Microsoft appears to have an antivirus package installed under the hood; when downloading new software with Firefox, we were told that our downloads were being scanned for viruses.

I particularly like the new photo-realistic device icons, and the overhaul of the way Windows handles and ejects USB storage devices. Microsoft appears to have wiped out a lot of the Windows XP-era interface quirks of Vista; the result is a much more simplistic, unified experience for common tasks.

I also enjoyed the overhaul of the Windows taskbar, especially the slick graphics, but a bug prevented us from being able to use the preview function (it showed a black rectangle instead), and you'll want to play with the taskbar settings to get this piece of the Windows 7 puzzle just right. It's easy to get minimized windows mixed up with launcher buttons, for example.

I want to stress that we didn't test the Windows 7 beta exhaustively, and business users will need to closely examine deployment software and how the operating system integrates into their existing environments, as well as its ability to work well with third-party software. For example, we couldn't get Adobe Systems' Creative Suite 3 to install on Windows 7 beta; the installer told us we needed to quit Internet Explorer first.

But perhaps the most important thing to note about the software is that at first glance, it has much more of that nebulous "Windows XP feel" than Vista ever did. Even on our modest machine, Windows 7 didn't thrash the hard disk or ever feel unresponsive, except when we were installing Apple's iTunes, a notorious pain on Windows systems.

In general, this signals that Microsoft has spent a lot of effort with Windows 7 on delivering a solid operating system that won't "wow" anyone but will satisfy them on a much deeper level. In other words, just what the doctor--and the customers--ordered.

You can find a lot of further Windows 7 analysis on the ZDNet.com blog of Adrian Kingsley-Hughes, as well as our own photo gallery here.

Renai LeMay of ZDNet Australia reported from Sydney.

Computerworld reported that "several hundred people crowded stores" that opened around 10 p.m. Saturday. The top-of-the-line 965 chip sold out, according to one retailer.

Sofmap store in Akihabara is selling boxed Core i7 processors

(Credit: Sofmap)

The Core i7 represents the vanguard of Intel's new Nehalem microarchitecture. The i7 is a desktop processor targeted initially at gaming boxes.

(See CNET review of Falcon Northwest Mach V tower system based on Core i7-965 processor.)

Sofmap, a large Japanese computer reseller, is showing Core i7 processors, motherboards, and systems on its Web site.

Sofmap lists the boxed Core i7-920 (2.66GHz) at 32,800 yen or close to $340. The i7-940 (2.93GHz) is listed at 63,800 yen or about $660. The high-end i7-965 (3.20GHZ) goes for 112,800 yen or $1,160.

A series of i7-920 processors bundled with Windows Vista Home Premium "DSP version" are shown ranging in price from 45,800 yen ($470) to 54,800 yen ($565).

Specification details (listed by Sofmap) include: LGA1366 socket, Quick Path Interconnect (QPI) rated at 4.8GT/sec (gigatransfers per second), 8MB L3 cache, and a 130 watt TDP (Thermal Design Power).

The DSP, or Delivery Service Provider, version of Windows Vista is being promoted heavily in Japan and is typically bundled with other components.

Sofmap advertisement for Core i7

(Credit: Sofmap)

Motherboards and systems are also on sale. Motherboards are based on the Intel X58 chipset. DDR3 memory is being promoted along with the i7 too.

Tower systems using the Core i7 chip range in price from 179,800 yen ($1,852) to 219,800 yen ($2,264).

How about a 64-bit operating system with that 64-bit processor?

The 64-bit version of Windows Vista is not new. It arrived when Vista did. But making it standard on a crush of new consumer laptops being sold at Best Buy is a recent change.

HP's new Pavilion HDX model ships standard with 64-bit Vista.

(Credit: Hewlett-Packard)

All PCs now ship with Intel or Advanced Micro Devices 64-bit processors. Until recently, however, most consumer laptops have come with a 32-bit version of Vista. There are many reasons for this, two of the biggest being a lack of driver support and the larger memory requirements for the 64-bit OS.

But memory is no longer an issue. Many of the new sub-$1,000 laptops at Best Buy, for example, now come with 4GB of memory standard. Out of the 11 HP laptops listed as "new arrivals" at Best Buy, 9 come with 4GB of memory and 64-bit Vista. Ironically, the other two new-arrival HP systems come with "Windows Vista Business downgraded to XP Pro."

In other words, you get either XP or 64-bit Vista: 32-bit Vista is not offered standard at all in this list of new arrivals.

What's the difference between 32- and 64-bit Vista? Here's what Microsoft says: "The 64-bit versions of Windows can utilize more memory than 32-bit versions of Windows. This helps minimize the time spent swapping processes in and out of memory by storing more of those processes in random access memory (RAM) rather than on the hard disk. This, in turn, can increase overall program performance."

One potential problem is driver confusion. Some buyers of retail laptops may not be aware that they are getting a 64-bit OS that requires 64-bit drivers. HP, for its part, provides plenty of 64-bit drivers. For the HP Pavilion dv5t laptop, drivers include those for the Nvidia GeForce 9200M and GS/9600M GT graphics chips, as well as those for the Mobile Intel 4 Series Express chipset family. Keyboard, mouse, network, and storage drivers--among others--for 64-bit Vista are also listed.

Also, Microsoft publishes software compatibility lists at its Windows Vista Compatibility Center. Though photo-editing applications such as Adobe Photoshop and CorelDRAW are listed as compatible, many applications are listed as not compatible or "unknown." In particular, a number of games are tagged as "status unknown" or "not compatible." Popular games, such as Crysis and World of Conflict are compatible, however.

One other thing to keep in mind: older "legacy" hardware could be a problem on 64-bit Vista. Although many older devices have 32-bit Vista drivers, that's not necessarily the case for the 64-bit version.

Will 2009 be the year that solid-state drives take off? Maybe not. The speedy drives are catching on, but wider acceptance will take time--and the bad economy isn't helping.

Costs are still high for these drives, which typically outdo--and in some cases blow away--hard disks in performance. "2010-2011...that's when we think the price points for the SSD market get attractive enough to really drive stronger growth," Sanjay Mehrotra, president and chief operating officer of SanDisk, said this week during SanDisk's third-quarter earnings conference call.

Samsung is the leading supplier of solid-state drives.

(Credit: Samsung)

Indeed, there is still a wide price gap between hard-disk drives and solid-state drives. The difference, for example, between a 120GB hard-disk drive and 128GB solid-state drive--essentially the same capacity--on the new Apple MacBooks is $500. That's a deal-breaker for a lot of consumers. (On a Dell XPS M1530 notebook, the difference in price between a 250GB 5400rpm hard disk drive and a "Ultra Performance" 128GB solid-state drive is also $500.)

"On the mainstream notebook side we agree with SanDisk that the price points are too high and the added benefits received by customers from SSDs are just not worth the added expense," said Avi Cohen, managing partner at Avian Securities. "We expect the transition in notebooks to take a long time and will probably require Microsoft to change the OS in order to jumpstart this transition," Cohen said, citing the need for Microsoft to make Windows Vista and Windows 7 more SSD-friendly.

Eli Harari, chairman and CEO of SanDisk, believes that solid-state drives will have to wait a little longer yet for their breakthrough.

"It's still a very young market, and 2009 is not the year that it really takes off," he said during SanDisk's earnings call. In addition, solid-state drive demand will not be enough to siphon off the flash memory oversupply that is plaguing the flash memory industry, he said. "I don't believe...that 2009 inventory overhang is going to be solved through solid-state disks."

Nor does Intel--which just started shipping its first high-capacity solid-state drives this fall--see the market really taking off for a couple of years in laptops.

"I believe within in two years when the economies of scale come into play and the prices hit the right point, it will not only be in the more expensive systems but go down to mainstream (laptops)," Mooley Eden, Intel's general manager of mobile platforms, said in Taipei on Tuesday. Intel is shipping 80GB drives now and will ship a 160GB solid-state drive later this quarter.

Seagate, the largest hard-disk drive supplier, plans to enter the market in 2009 but sees "price as an inhibitor right now," according to Rich Vignes, senior manager of market development at the Scotts Valley, Calif.-based company. He also says standards work needs to get completed to make enterprise customers comfortable and "overcome endurance fears."

Beyond that, enterprise customers are showing resistance to accelerated adoption of solid-state drives as the economy worsens. "Conditions across technology are awful," said Avian Securities' Cohen. "On the enterprise SSD side, where we thought it made the most sense for the transition to occur...we have seen a slowdown in momentum for this shift as CTOs and CFOs look to conserve cash and slow new adoption programs."