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November 5, 2009 9:37 AM PST

Windows 7 sales outshine Vista

by Lance Whitney
  • 32 comments

Judging by its initial sales, Windows 7 is certainly proving more popular than Vista.

Windows Vista
Credit: Microsoft

Microsoft sold 234 percent more boxed editions of Windows 7 than it did Vista in the initial releases of both products, according to research released Thursday by NPD Group.

In actual dollars, Windows 7 has also been more successful than Vista. However, early discounts on pre-sales copies and a lack of a promotional boost behind Windows 7 Ultimate led to revenues only 82 percent greater than those of Vista.

"Ultimate was a much bigger part of what Microsoft did with Vista, whereas this time I think they not only kept the price very high, but really kept the focus on the Premium product and the Premium three-pack," explained the author of the report, NPD's Stephen Baker, to CNET News. "Most of the promotional fire that they've put out there has been focused on those, for example, 'Buy a computer, get a $50 copy of Home Premium.' The pre-sales were all pretty much focused on Home Premium."

The numbers provided by NPD include both the initial sales of Windows 7 following its release on October 22 and pre-sales data from the discount program that Microsoft launched in July.

NPD declined to release actual sales figures for Windows 7, but the percentages help tell the story.

Web statistics firm Net Applications also found early adoption of Windows 7 to be strong.

(Credit: NPD Group)

Sales of PC hardware running the new OS didn't fare quite as well. Though growth in PC sales for the Windows 7 launch was at its highest level for the entire third quarter, it wasn't as strong as during the Vista launch, showing a 6 percent decrease from Vista's initial days.

A mixture of different factors affected the sales of Windows 7 PCs, notes Baker. Vista was launched in January, which traditionally offers a better sales environment than October. Also, the new OS was hurt by sales of PCs with older operating systems, which made up 20 percent of all sales during Windows 7 launch week. In contrast, PCs with older operating systems made up just 6 percent of all sales when Vista hit the market.

Baker doesn't think the current recession had a bearing on the lower PC sales for Windows 7's launch. "We've seen pretty strong sales growth on computers all year regardless of the recession," he said. "People have been buying more units of PCs all year than they had in 2008. At least from a unit perspective, we haven't really seen much impact on the consumer PC market from the recession."

Originally posted at Microsoft
Lance Whitney wears a few different technology hats--journalist, Web developer, and software trainer. He's a contributing editor for Microsoft TechNet Magazine and writes for other computer publications and Web sites. You can follow Lance on Twitter at @lancewhit. Lance is a member of the CNET Blog Network, and he is not an employee of CNET.

July 13, 2009 7:58 AM PDT

Netbook sales to rise as notebooks fall flat

by Lance Whitney
  • 14 comments

Demand for Netbooks has been hot and is likely to get hotter, as sales of their big brother, notebooks, are set to remain steady this year.

Netbooks are projected to grab a 20 percent share of the worldwide market for 2009, according to a report released Monday by researcher DisplaySearch, an NPD Group subsidiary. Consumers are expected to scoop up almost 33 million Netbooks this year, marking a sales gain of close to 100 percent from last year's 16 million.

But notebook sales are set to be flat this year, with 129 million units shipping, virtually the same as in 2008, according to DisplaySearch's Quarterly Notebook PC Shipment and Forecast Report. This would make the first year ever that the notebook market showed no sales growth. DisplaySearch defines notebooks as laptop computers with screens measuring 12.1 inches or larger.

By region, this year's Netbook sales are forecast to jump 260 percent in China, 137 percent in North America, and 88 percent in Latin America.

(Credit: DisplaySearch)

The affordability of Netbooks, which typically have fewer features and are less powerful than notebooks, has fostered their growth around the world, the report noted. Last year, 45 percent of Netbooks were shipped to Europe, the Middle East, and Africa (EMEA), winning a larger market share over notebooks.

The availability of Netbooks has also boosted sales, DisplaySearch said. Telecommunications providers such as AT&T, Sprint, and Verizon Communications have marketed low-cost, subsidized Netbooks to their customers.

The notebook market itself has been hurt by reduced IT spending, stalling purchases on new units. If Windows 7 takes off at the same time the economy revives, notebook demand among enterprises could shoot up next year.

Notebooks also have carved out a large chunk of the global portable PC market, and they are not being replaced by Netbooks at this point.

"It is clear that buyers want a lightweight device but that they also want a bigger display," said John F. Jacobs, director of notebook market research at DisplaySearch and author of the report. "While (Netbooks) have certainly created a new market, our research indicates that they are predominantly used as secondary PCs by consumers and are not replacing notebooks."

June 24, 2009 8:40 AM PDT

Study: Consumers confused over Netbooks vs. notebooks

by Lance Whitney
  • 21 comments

Quick question: What's the difference between a Netbook and a notebook? Apparently, a lot of people aren't sure.

Only 58 percent of consumers who bought a Netbook over a notebook said they were very satisfied with their purchase, according to a study released Tuesday by researcher NPD Group. That compares with a 70 percent satisfaction rate from consumers who planned on buying a Netbook from the start.

NPD found that the level of dissatisfaction stemmed from confusion over the capabilities of a Netbook. The study, "NPD's Netbooks II: A Closer Look," discovered that 60 percent of the people questioned bought a Netbook instead of a notebook thinking the two have the same functionality.

In general, Netbooks are smaller, cheaper, and less powerful than traditional notebooks, but the line is blurring.

Among the people surveyed for the study, performance and portability were two key factors in the decision of whether to buy a Netbook or a notebook. Among 18 to 24 year olds, 65 percent said they bought a Netbook expecting better performance. But only 27 percent said their Netbooks performed better than expected.

NPD asked consumers which was the more important factor in choosing a Netbook: portability or price? Around 60 percent chose portability, while about 40 percent were more driven by pricing. However, 60 percent of buyers admitted that after the purchase, they never took their Netbooks out of the house.

"We need to make sure consumers are buying a PC intended for what they plan to do with it," said Stephen Baker, vice president of industry analysis at NPD. "Retailers and manufacturers can't put too much emphasis on PC-like capabilities and general features that could convince consumers that a Netbook is a replacement for a notebook. Instead, they should be marketing mobility, portability, and the need for a companion PC to ensure consumers know what they are buying and are more satisfied with their purchases."

Speaking to CNET News, Baker further noted that the operating system on the Netbook proved important to buyers, more so than brand, since consumers seem open to many different brands.

"People really value what the operating system is," said Baker. "That was basically the No. 1 feature that they were concerned about. Brand wasn't quite so important."

From the survey results, Baker also found that online stores are a major source for Netbooks--40 percent of the consumers questioned bought their Netbooks over the Internet. Third-party outlets seem to be competing heavily against the manufacturers' own Web sites.

"I think Netbooks are a product type that do better online," said Baker. "It's not as stressful a purchase. Given the fact that these aren't real configurable products, it's just as easy for somebody to buy at Amazon as it is at HP.com."

The study was based on a survey completed in May by nearly 600 adult consumers from NPD's online panel who were identified as Netbook owners.

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