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October 6, 2009 12:01 AM PDT

Microsoft's Windows phones hit the market

by Ina Fried
  • 48 comments

After months of talking about Windows Mobile 6.5, Microsoft is announcing on Tuesday that the first crop of phones to carry the Windows Phone brand are ready to hit the market.

A host of new phones running the new operating system are expected to debut between now and the holidays, with many being announced later on Tuesday. AT&T has already announced two Windows Mobile 6.5-based phones--the Pure and the HTC Tilt 2. In all, Microsoft has said to expect more than 30 phones running the OS by year's end.

(Credit: Microsoft)

With the new operating system, Microsoft hopes to make the case that the devices are not only worthy phones, but also the best option for those who want to take their Windows world with them. The operating system itself features Adobe Flash support, an improved browser, and menus that are easier to navigate with a finger, as opposed to a stylus. Perhaps more interesting are two new services that come along with Windows.

The first, the Windows Marketplace, is Microsoft's answer to the iPhone's App Store. It's somewhat interesting that Windows Mobile has long had more programs than the iPhone--none of which involved approval from Microsoft. But Microsoft has found itself in the position of having to insert itself as middleman to match Apple's approach.

Users will still be able to buy and download applications directly from developers, but Microsoft apparently felt it had to mimic the iPhone's App Store in order to help connect less technically savvy users with the thousands of programs that already exist for its phones.

The second service, My Phone, has been in testing for a while now. Just debuting, though, is a paid "Find My Phone" feature that costs $5 per use (although you pay only when you need the service, unlike Apple's iPhone-finding service, which requires a $99-per-year MobileMe subscription). The service can be used to locate a missing phone, make it ring (even if it is set to vibrate) or even remotely lock or wipe the device.

The big question, though, is if any of these changes are enough to get Microsoft back into serious consideration in a smartphone market that not only includes the iPhone, but also devices running the Android, Palm WebOS, and BlackBerry operating systems.

That challenge--to gain both market share and developer attention--was highlighted by this past weekend's Code Camp held at Silicon Valley's Foothill College. According to one attendee, a session on Windows Mobile 6.5 attracted just six people--three of them from Microsoft--while the iPhone session filled a large lecture hall.

Even some of Microsoft's partners have moved on, with Motorola and Palm among the more high-profile companies to focus their attention on other operating systems.

That said, one recent report suggests it's too soon to count Microsoft out. Market researcher iSuppli projects that Windows Mobile will manage to triple its volume by 2013 and reclaim the No. 2 operating system spot worldwide.

"Windows Mobile is facing a host of challenges, including rising competition from free alternatives like Symbian and Android, the loss of some key licensees, and some shortcomings in its user interface," iSuppli analyst Tina Teng said in a report. "However, Windows Mobile holds some major cards that will allow it to remain a competitive player in the market."

Even after several years of progress that Microsoft executives admit has been too slow, Microsoft still has 15 percent of the market, according to iSuppli. In part, that's because the phones remain an inexpensive and easy-to-support option for many businesses that use Microsoft's e-mail server and management tools.

For its interface tweaks and new services, Windows Mobile 6.5 is an interim update to Windows Mobile, inserted into the product's road map only after a larger overhaul--Windows Mobile 7--got held up in various delays.

Microsoft is now expected to debut that product--as well as Windows Mobile-based successors to the Sidekick family known collectively by the code name Pink--sometime next year.

Teng noted that the lack of support for the kind of capacitive touch screen found on the iPhone is a key drawback for Microsoft's partners.

"This represents a major barrier for smartphone (makers) that would like to produce innovative phones," Teng said. However, she said she expects that to be remedied with Windows Mobile 7.

In the meantime, Microsoft plans to push hard on the marketing front, launching a large ad campaign for Windows Phone that will include some TV spots in addition to print and online advertisements.

The launch of Windows Mobile 6.5 comes both as CTIA wireless show kicks off in San Diego and Microsoft's Robbie Bach hosts a consumer event in New York.

September 23, 2009 6:40 PM PDT

Microsoft's 'Pink' emerges from Danger's shadow

by Ina Fried
  • 33 comments

Microsoft dreams of conquering the phone business, but it knows that 'pink' is just one hue in a very broad palette.

The leaked photos that emerged on Gizmodo on Wednesday, while genuine, paint just one part of the picture of how Microsoft hopes to get back into the phone game.

According to sources familiar with the company's plans, the designs shown on Gizmodo are are more the evolution of the Sidekick than they are an effort to take on the mass market or even Apple's iPhone. The devices themselves won't be built by Microsoft itself and are unlikely to arrive before next year, the sources said. A Microsoft representative declined to comment on the Gizmodo report.

(Credit: Gizmodo)

Microsoft has been working for years now on plans to revitalize its phone business after ceding ground to Apple, Research In Motion, and others. The software maker has been working on a major overhaul of its operating system--Windows Mobile 7, which was supposed to be in phone makers' hands by early this year but has suffered a number of delays.

The new devices draw heavily on the company's 2008 acquisition of Danger, the maker of the T-Mobile Sidekick. Although they use Windows Mobile at their core, they are geared at the same kind of consumer who bought a Sidekick--one who is heavily into social networks, instant messaging, and other online services.

Microsoft is counting on Danger for more than just its cachet with teens and young adults, though. Danger also specialized in delivering much of its technology via services. Indeed, the Sidekick evolved as a device where nearly all of the data lived in the cloud as opposed to being managed by the phone itself.

That will be an important component of Microsoft's phone push, even beyond the range of these devices.

In outlining the future of its phone strategy, Microsoft is trying to keep the breadth of its existing Windows Mobile ecosystem, while at the same time developing a few, closer partnerships that could yield more worthy rivals to the most popular handsets.

Microsoft has signed deals with a few phone makers, such as LG, that are expected to offer Windows Phones designed more closely with Microsoft.

However, this project appears to be in addition to that effort, expanding on the legacy of the Sidekick. Sources wouldn't provide any exact timing, but I'd think about a year or so, given what I have heard. That also appears to be the current timing for Windows Mobile 7.

For this year, Microsoft is focused on a more modest evolution of Windows Mobile--Windows Mobile 6.5--as well as efforts to re-brand products using its operating system as Windows Phones.

Microsoft also continues to shift executives and other resources to strengthen its phone efforts.

Former server executive Andy Lees now runs the phone business, while former Mac Business unit chief Roz Ho heads a "premium mobile experiences" team responsible for some of the Pink work. The software maker has also tapped folks from its Tellme unit to help bring improved voice recognition capability into Windows Mobile.

In a July interview with CNET News, Entertainment and Devices unit president Robbie Bach acknowledged that Microsoft also just needs to pick up the pace.

"If your point is we haven't advanced Windows Mobile as fast as we like, I think the answer is that's true," Bach said. "You are going to see that change."

September 1, 2009 6:00 AM PDT

Windows Mobile 6.5 phones coming Oct. 6

by Ina Fried
  • 88 comments

HTC's Touch Pro2 is among the new phones expected to ship with Windows Mobile 6.5.

(Credit: Microsoft)

Microsoft is hoping that a new crop of phones this fall will help the company in its quest to stay relevant in the cell phone market.

The software maker said on Tuesday that the first phones running Windows Mobile 6.5 will launch worldwide on October 6 and will include phones running on AT&T, Sprint, and Verizon Wireless.

The new crop of phones will also be the first that Microsoft will sell under the "Windows Phone" brand, an effort to tap into the marketing power of its flagship desktop operating system.

With Windows Mobile 6.5, Microsoft is hoping to convince users that its phones are not just good for doing work. Much of Microsoft's phone focus in recent times has been on improving the operating system's consumer features in an effort to regain ground lost to rivals.

"We know people want a phone for their whole life," said Stephanie Ferguson, general manager in the Windows Mobile unit. "They just frankly want to do more. That's why we've shifted."

Although it includes features such as improved Web browsing and conversation threaded e-mail, as well as a new Windows Marketplace app store, Windows Mobile 6.5 is seen largely as an interim upgrade of the operating system.

Microsoft has come under criticism for the rather slow pace at which its software has evolved in the face of competition from the iPhone, BlackBerry, Android, and Palm Pre.

AT&T, which is one of Microsoft's oldest partners in the cell phone business, said that it is supporting Windows Mobile 6.5, although the carrier acknowledged that Apple and others in the market have grown faster.

Even in large corporations, Windows Mobile has not maintained the position it once seemed poised to inherit.

"Microsoft probably didn't get the share of the enterprise space that we all would have expected three or four years ago," said Jeff Bradley, senior vice president of devices for AT&T. "I think Research In Motion did even a better than expected job of gaining that share."

AT&T didn't say which of its phones will support Windows Mobile 6.5, but it will likely be a mix of new phones and current models that can be upgraded to the new OS. The company is looking to close one gap between Windows Mobile and its rivals. Starting next month, customers will be able to more easily use their Windows Mobile phones on AT&T's Wi-Fi network, matching a feature already available to its BlackBerry and iPhone users.

As for Android, AT&T has yet to commit publicly to shipping an Android phone, but Bradley said the company is actively studying whether to do so.

"We are going to do what's right for customers," Bradley said. "It's an important development in the industry and one that we are watching real carefully to make sure that our customers have choice and the best service."

For her part, Ferguson said she believes that Windows Mobile 6.5 is a significant step forward, although she declined to predict whether Microsoft will gain share in the wake of its release.

"These are going to be fabulous phones that meet the customers' needs for their whole life," Ferguson said. "In the end, that's how I judge us."

The October 6 launch ties in with a "consumer open house" event that Microsoft Entertainment and Devices President Robbie Bach is hosting that day in New York City.

One of the big pushes with the new release is the Windows Marketplace app store. Although Microsoft has long offered tens of thousands of applications, they have been hard to find and download, something Marketplace is designed to address. While the Marketplace will launch with Windows Mobile 6.5, Ferguson declined to say how many programs have been submitted or approved thus far.

Ferguson did say that among the programs will be Netflix, Facebook, and a variety of games.

"We need enough apps that customers can have some great choice," Ferguson said. As for the Netflix app, I checked and it lets users manage their queue or watch previews, but not actually watch movies form their queue. (That would have been a compelling feature, I reckon.)

Microsoft will also formally launch its free My Phone service, which has been in beta. In addition to backing up contacts, calendar, text messages, photos, and other data, the service will also have a "Find My Phone" feature, similar to a paid iPhone service that helps users locate a lost iPhone.

In a July interview, Todd Brix said that the Find My Phone can be used to remotely send a message to a phone and cause it to ring, even if it is set to vibrate. If that still doesn't locate it, users can look up on a map where the phone last synchronized to the service. Users can also remotely lock the phone and send a message to it urging whoever has it to call a specific number. If that doesn't work, users can also remotely wipe the device.

The software maker has said little of its plans for Windows Mobile beyond the current release, although the software maker has been working for more than two years now on a more substantial overhaul of the operating system as well as a collection of new consumer-oriented mobile services. The operating system upgrade, Windows Mobile 7, was originally expected early this year and has hit several delays. It's now not expected until sometime next year.

Microsoft is expected to work closely with a smaller number of hardware makers, who will be among the first to adopt the new products when they debut next year.

AT&T's Bradley declined to talk about Microsoft's roadmap for the future, but said he has seen some encouraging signs that the company will make devices with more consumer appeal.

"I have every reason to think they are going to make that happen," Bradley said. "That's frankly an imperative."

August 24, 2009 12:00 PM PDT

Microsoft dials up emerging-market phone push

by Ina Fried
  • 16 comments

Microsoft on Monday announced plans for mobile software that aims to allow people in emerging markets to access various Internet programs using lower-end feature phones.

The software, known as OneApp, is due out later this year and should allow people in emerging markets to access services like Facebook, Twitter, and Microsoft's Windows Live Messenger using the kinds of inexpensive phones most often sold for $20 or $30. Microsoft said Blue Label Telecoms in South Africa will be the first to use OneApp and will use it to offer phones that ship with a dozen mobile applications, including a mobile wallet program as well as the social-networking tools.

A mock-up of OneApp running on a feature phone allowing access to Facebook and other applications.

(Credit: Microsoft)

While not an operating system, OneApp is a software environment within which many kinds of programs can run. The key to OneApp, Microsoft said, is the fact that the applications and data run largely from the cloud. That means that OneApp can run on phones with rather meager memory and processing abilities. OneApp itself takes up only about 150 kilobytes of memory, as opposed to the many megabytes often used on programs for smartphones. Individual applications can be as small as 10 to 15 kilobytes.

"When you launch an application, (OneApp) only loads the part of the application that you want," said Amit Mital, the corporate vice president in charge of Microsoft's "unlimited potential" unit, which focuses on emerging markets. "We use very intelligent and sophisticated caching. The rest of it sits in the cloud."

Microsoft has been working on OneApp for the past year and a half, noting that there are hundreds of millions of feature phones in emerging markets, most of which aren't being used to run software.

"People have used them just for voice and SMS" (Short Message Service), Mital said. "What we want to do is unlock their power so they can be used from a broader set of services and applications."

The move comes as Microsoft is also struggling to keep up in the smartphone race against heightened competition from the likes of Apple, Google, Research In Motion, and others. Microsoft said that OneApp is separate from its Windows Mobile efforts.

Mital stressed that OneApp is an adjunct to Windows Mobile, which is still the company's bet for smartphones, and is largely aimed at emerging markets, rather than developed ones.

OneApp is Microsoft's plan for developing markets for the here and now. Longer-term, Microsoft has been exploring a concept called "phone plus," in which a smartphone could be plugged into a television and keyboard to act as a sort of basic computer.

With OneApp, Microsoft will find itself competing against applications written for Sun's J2ME.

Mital said that the big advantage of OneApp is that programs written for it should run on most OneApp-enabled phones, something he said is often not the case with Java.

"If you build an app for one phone it may or may not work on another phone," Mital said. "The development cost is extremely excessive. You go through the development cycle over and over. That is just debilitating."

For now, Microsoft is working directly with select partners to develop OneApp, but eventually Microsoft plans to release a software development kit to allow others to write their own OneApp programs. Programs for OneApp can be written using tools like XML and JavaScript, Mital said. "The world does not need another new programming paradigm. We were very determined to use existing programming paradigms."

In addition to Blue Label Telecoms, which is launching shortly, Mital said that Microsoft hopes to announce one or two more carriers using OneApp before the end of the year.

Although there are plenty of feature phones still shipping in developed markets, such as the United States and Europe, Mital said Microsoft is focusing on emerging markets.

"Right now my team is extremely focused on emerging markets," Mital said. "There's literally billions of customers in these markets."

August 19, 2009 11:49 AM PDT

Microsoft's plan to get back in the phone game

by Ina Fried
  • 86 comments

Microsoft's efforts to regain lost ground in the mobile phone business will see the company offering two different versions of its operating system next year.

The company will continue to broadly sell Windows Mobile 6.5 to a large variety of handset makers, while working more closely with several handset makers to sell phones built on a new version of Windows Mobile that has been several years in the making, according to a source familiar with the company's plans.

While Windows Mobile 6.5 is a fairly interim update to the mobile operating system that Microsoft has been selling, Microsoft has also been working on more radical efforts to overhaul the operating system. Both its plans for Windows Mobile 7 and its long-running "Pink" project aim to match the kinds of experiences seen on the iPhone and Android, using more advanced voice and touch interfaces and higher-end hardware.

Microsoft demonstrated Windows Mobile 6.5 at the GSMA Mobile World Congress in Barcelona. That interim update to Windows Mobile will start arriving on phones this fall, while a more radical overhaul of Redmond's cell phone OS is due next year.

(Credit: Marguerite Reardon/CNET News)

A Digitimes report this week called the effort a "dual-platform" strategy, although I'm not sure I'd use that term to describe two versions of Windows Mobile being sold at the same time.

What is clear is that Microsoft needs to do something serious if it hopes to live up to its mobile ambitions. For years now, the company has made rather modest updates to the Windows Mobile operating system, which dates back to the days of code powered PDAs and other organizers that were neither phones nor, in some cases, even connected to the Internet.

In that same time, Palm has gone back to the drawing board and reinvented itself with the WebOS-based Pre, while the iPhone and Android have entered the market and even Research In Motion has arguably done more to capture consumer interest than has Microsoft.

Internally, Redmond has shifted a number of its people into the mobile unit. In addition to former server executive Andy Lees, who now runs the phone business, former Mac Business unit chief Roz Ho has been leading a top secret "premium mobile experiences" team responsible for some of the "Pink" work. The company purchased Danger, known for creating the teen-centered T-Mobile Sidekick, and Ho heads that unit as well.

The software maker has also tapped folks from its Tellme unit to help bring improved voice recognition capability into Windows Mobile.

Call waiting
Microsoft has been working on Windows Mobile 7 for what now seems like an eternity, especially in the mobile world. The product was supposed to be in phone makers' hands by early this year, but has suffered a number of delays.

... Read more
August 12, 2009 9:47 AM PDT

Microsoft-Nokia pact takes aim at RIM

by Ina Fried
  • 55 comments

While the iPhone may be the apple of everyone's eye, Nokia says that its main goal in partnering with Microsoft is taking on BlackBerry maker Research In Motion.

"This is really about creating a formidable challenge for RIM rather than anyone else," Nokia executive vice president Kai Oistamo said in a conference call Wednesday.

Andersson

(Credit: Nokia)

As first reported Tuesday by CNET News, Microsoft and Nokia are working together to bring mobile versions of the software maker's Office programs onto Nokia phones running the Symbian operating system. The companies said Wednesday that the collaboration also extends to Microsoft's unified communications and System Center management tools.

In an interview, Nokia executive vice president Robert Andersson said that RIM has an almost dominant position in the North American market for mobile e-mail. "That's the application where they really are strong," he said.

By bringing the full Office suite to Symbian, Andersson said, Nokia hopes to do RIM one better. "What we are bring with this collaboration is a much deeper much richer experience."

But the fruits of the partnership will take some time. For next year, the companies are committing only to bringing a version of the Communicator instant messaging program to Symbian.

"The first deliverable is next year," Microsoft corporate vice presidentTakeshi Numoto said in an interview. "We're not really talking about things beyond that."

Given that, it seems reasonable to think it could well be until 2011 before the mobile versions of Excel, PowerPoint, Word, and OneNote make their way onto the first Symbian phones, and even then the rollout will start with just the E-series of devices.

Microsoft and Nokia started discussions about six months ago, but the work has centered on finalizing the business details.

"We just basically signed the contract a few weeks ago," Andersson said. "Getting the big teams on board is only beginning now."

Numoto

(Credit: Microsoft)

Andersson said the partnership will involve hundreds of dedicated workers from the two companies.

For Microsoft, the move helps the software maker in its goal of fending off competition from Google and extending Office from the desktop into the larger world of Web, PC, and phone. "Extending that reach to 200 million Nokia smartphones was a natural for us," Numoto said.

Numoto tried to downplay the impact that the collaboration would have on Windows Mobile, which competes with Symbian-based devices. Until now, one of Windows Mobile's selling points has been that it is the only phone operating system with mobile versions of Office, though other phones have third-party tools that let users view and edit Office documents.

"We truly believe and are committed to Windows Mobile," Numoto said. "We are excited about Windows Mobile 6.5 coming this fall... As you know, in the technology industry there is always an element of collaboration and competition."

For its part, Nokia said it is committed to Symbian and has no plans to start offering Windows Mobile phones.

"There are no such plans," Oistamo said on the conference call.

Audio

Rivals work together
Ina Fried talks with Jennifer Guevin about what each company hopes to get by partnering up.

Download mp3 (2.1MB)

August 12, 2009 8:06 AM PDT

Live blog: Microsoft, Nokia ink mobile Office deal

by Ina Fried
  • 4 comments

Microsoft and Nokia--still significant rivals in the cell phone business--said Wednesday that they are deepening their work together.

As first reported by CNET News on Tuesday, the partnership means that a mobile version of Office will show up on Nokia cell phones. In the past, the only phones with mobile versions of Office have been those running Microsoft's Windows Mobile operating system.

The two companies said they will start to work immediately to bring Office Mobile as well as Microsoft's communications and device management software to Nokia's devices based on the Symbian operating system. Although they hope to eventually get the software running on a range of devices, the partnership will start with Nokia's business-oriented E-series of phones.

Nokia and Microsoft are both trying to improve their mobile position amid greater competition from the likes of Apple and Google.

Executives from both companies are about to discuss the deal on a conference call which will be covered live here.

8:11 a.m. PT
"Work is already under way," Microsoft's Stephen Elop said, adding that the companies expect a mobile version of Microsoft's Communicator product will be available for Symbian next year.

8:12 a.m.
"We're only starting to scratch the surface," said Nokia Devices executive vice president Kai Oistamo. "This is much more than putting Microsoft Office on Nokia smartphones." The companies are also working on bringing access to SharePoint and other of Microsoft's tools to Symbian phones.

Nokia is also renewing its license to Microsoft's ActiveSync technology as part of the deal.

8:15 a.m.
Of course Nokia and Microsoft do compete in some areas and will continue to do so, Elop said. Microsoft is committed to Windows Mobile, Elop said, while Oistamo said that Nokia remains committed to Symbian (despite some recent reports to the contrary).

We both believe strongly in our respective strategies but we also believe in this partnership, Elop said. "One size does not fit all," he added.

8:18 a.m.
On to the Q&A portion. The first question is about Apple, naturally.

Oistamo said that the deal is not really about the iPhone.

"This is really about creating a formidable challenge for RIM rather than anyone else," Oistamo said, referring to BlackBerry maker Research In Motion.

8:23 a.m.
The version of Microsoft Office and other Microsoft software for Symbian will be tailored to those that make sense on their phones, Elop said. Oistamo said that the Microsoft software shouldn't require more expensive hardware than Nokia was already planning on bringing to market.

8:26 a.m.
Will Nokia make Windows Mobile phones? "There are no such plans," Oistamo said.

8:29 a.m.
Not sure if its just me or everyone on the phone call. But my line just went silent.

8:30 a.m.
Back now. Not very impressive to have a conference call drop from two leaders in telephony.

"Should have been using a Nokia cell phone," Elop recovered nicely.

8:32 a.m.
Questioner asks why this shouldn't be seen as a sign Windows Mobile won't dominate the smartphone market. "There will continue to be competition around Windows Mobile," Elop said. "By no means is it an acknowledgment of what you described."

8:34 a.m.
Elop clarifies that this deal relates to full mobile versions of Office--not Microsoft's browser-based Web applications. And, it will include OneNote (in case anyone was wondering).

Call ends.

I'm talking with some executives in a few minutes. If anyone has questions that didn't get answered, shoot them my way. Ina (dot) Fried (at) CNET (dot) com.

July 31, 2009 4:00 AM PDT

Microsoft's Bach on Zune, Natal, and Windows Mobile

by Ina Fried
  • 49 comments

REDMOND, Wash.--Microsoft has long talked about a vision in which people can buy content like movies just once, and then watch them on a variety of devices. That vision will finally start to become a reality this fall, Microsoft's entertainment unit president told CNET News on Thursday.

The company's Entertainment and Devices unit president Robbie Bach said there won't be one seminal moment when users magically get the ability to take purchased content everywhere. But, starting later this year, some of that notion will start to take hold.

Bach

"I think you are going to see that steadily happen," Bach said in an interview. "It's not going to be a cut-over date...What it is more going to be is a steady pace. You already see us make some things available in multiple places. You will see more of that this fall. You will see more of that next year."

Partly in anticipation of that, Microsoft is rebranding the movie and TV show store on its Xbox 360 to use the same Zune brand as it uses with its PC-based music and movie service. Over time, Microsoft wants Zune content to also show up on mobile phones.

There are two pieces to delivering on that vision: one is the technology, and the other is getting the content owners to offer the needed licensing. In general, it is the latter that is the harder, Bach said.

"All of the things about what you can buy and what you can buy where have less to do with technology and more to do with rights negotiations," Bach said. "We'll steadily make progress on that. It's generally in the best interest of content providers and it's certainly in the best interest of consumers."

On the Windows Mobile business, Bach acknowledged that Microsoft has seen its rivals move at a faster pace.

"If your point is we haven't advanced Windows Mobile as fast as we like, I think the answer is that's true," Bach said. "You are going to see that change."

He noted that Microsoft has shifted a lot of new talent into that part of the business. "We've made a lot of changes on the team in the last 12 months and that is starting to bear fruit."

However, Bach continued to hold off on providing any details on when to expect the version of Windows Mobile beyond the interim version 6.5 update due out on devices later this year.

"If your point is we haven't advanced Windows Mobile as fast as we like, I think the answer is that's true...You are going to see that change."
--Robbie Bach, Microsoft's Entertainment and Devices unit president

"My view on these topics is 'talk is cheap'," he said. "The next thing we are going to show people is Windows Mobile 6.5. There's plenty of innovation in the pipeline."

At one point Windows Mobile 7 was expected early this year, but the product has fallen way behind schedule and is now expected some time next year.

Bach, who demonstrated the company's Project Natal motion-sensing technology for a crowd of financial analysts Thursday, said the technology will help the Xbox better appeal to casual gamers and people who don't even think of themselves as gamers. It will also appeal to the hard-core gamer crowd, he said.

"Even the folks who are hard core Halo or Splinter Cell players, they are also going to want to play Natal games," he said.

The company, which first announced that Natal effort at this year's E3 gaming event, has said Natal will be available as an add-on to the Xbox 360 console. However, it hasn't said when it will be available.

"I'm not planning on being any more specific today," he said.

One thing that will be available this fall is the Zune HD, Microsoft's would-be rival to the iPod Touch. Although I had gotten a brief peek at the product in May, I didn't really get to check out the browser. I played with an updated build of the product on Thursday and was pleasantly surprised to see the browser has the kind of pinch zooming that one finds on the iPhone or in Windows 7. On the down side, I didn't see anything to indicate it will have serious gaming abilities.

As part of my chat with Bach, I did a video interview, which I have embedded below.

March 11, 2009 6:00 AM PDT

Microsoft details app store plans

by Ina Fried
  • 26 comments

Microsoft on Wednesday is offering up more details on its would-be rival to the iPhone's app store.

The software maker said it will charge developers $99 a year, plus $99 for each application they submit to get an app into the Windows Marketplace store. Through the end of this year, though, developers who register will be able to submit five applications at no additional charge.

The software maker defended the charge: "Microsoft will run a rigorous certification process to ensure that the end user's experience is optimal, and that the device and network resources aren't used in a malicious way," a Microsoft representative said in a statement. "This process has a significant cost and Microsoft believes $99 is an acceptable cost of doing business for (software developers) looking to get in front of millions of customers."

The software maker pledged that it will also offer developers "complete transparency throughout the application submission process" as well as direct feedback. Apple has been criticized for being slow to respond to developer questions while an application is in the approval process, as well as providing developers with little information as to why certain applications were rejected.

Developers who choose to charge for their programs will keep 70 percent of the proceeds. (Free titles will also be allowed). By comparison, Apple also gives developers 70 percent of app sales through its App Store for the iPhone and iPod Touch. Research In Motion has pledged to give developers an 80 percent cut in their forthcoming store.

Microsoft announced plans for the mobile application store at last month's Mobile World Congress. The store is set to debut with the launch of Windows Mobile 6.5 in the fourth quarter of this year.

The software maker plans to let developers start registering in the spring and begin submitting applications this summer.

Microsoft also said it was launching a sales and marketing program to help developers, though it didn't say how large that program will be.

February 16, 2009 6:00 AM PST

Microsoft hopes 'Windows phone' has a ring to it

by Ina Fried
  • 57 comments

Prithvi Raj, a product manager for Microsoft, demonstrates the new Windows Mobile 6.5 running in an HTC touch-screen handset at the GSMA Mobile World Congress 2009 in Barcelona.

(Credit: Marguerite Reardon/CNET Networks)

Microsoft is trying to sell the world on the notion of a "Windows phone."

The first part of that effort is simple. It's a rebranding exercise. Although Microsoft will continue to sell its Windows Mobile operating system, it is going to put its marketing muscle behind the term "Windows phone" to describe the devices that run its software.

The second part is trickier: convincing consumers that they want a Windows phone as opposed to all of the other smartphones on the market, such as the iPhone, BlackBerry, or Palm's Pre, to name just a few.

On Monday at the Mobile World Congress event in Barcelona, Spain, the company is showing off Windows Mobile 6.5, an update to its operating system aimed at making the software more "finger friendly" and just more appealing to consumers in general. The update, which won't show up on phones until the fourth quarter of this year, also features an update to the mobile Internet Explorer browser and a new "marketplace" for buying software that can run on the phone.

Microsoft will also formally announce its My Phone backup and restore service, some details of which leaked out earlier this month. The service is designed to not only make sure things like calendar and contact data are synced to the Web, but also other phone data such as photos and text messages.

These are the kinds of improvements that Windows Mobile boss Andy Lees said he was alluding to in an interview with CNET last month, where he laid out Microsoft's vision for the phone.

"We talked about importance of the device being easier to use and being a window in on your life," Lees said in an interview on Friday, shortly before he headed to Barcelona.

In the earlier interview, Lees acknowledged that Microsoft had fallen somewhat behind by trying to offer software that could run on "the least common denominator" of hardware, but said that the next 12 to 18 months would bring a series of announcements that would help Microsoft thrive in a world in which phones will soon have dual-core processors and graphics abilities to rival the original Xbox.

With the new software update, Microsoft is adding a rival to the iPhone's App Store as well as making its software easier to use without having to reach for a stylus or flip down a keyboard.

But it remains a question whether Microsoft's changes will be enough, particularly as rivals improve their products over the coming year.

On the browsing front, for example, Microsoft is focusing on the fact that, while other browsers may look nice, Mobile IE can do more than the others because it is compatible with the desktop Internet Explorer 6 and with Adobe's Flash. Microsoft commissioned a study that found its browser can execute "up to 48 percent more assigned tasks than the other browsers and phones studied."

However, it is unclear that such metrics--as opposed to just plain ease of use--are what consumers use to select a phone.

Lees notes that supporting multitouch, a la the iPhone, has its downsides as well. Such phones require capacitive screens which are less precise, making things like handwriting recognition less feasible. Microsoft sells many Windows phones, for example, in Asian countries where handwriting recognition can prove far quicker than a keyboard for entering text.

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The browser battles go on and on

roundup From Firefox to IE and from Chrome to Opera and Safari, there's no sitting still for browser makers looking to keep their products fresh and competitive.

3G wireless still holds promise

The next generation of 4G wireless may get all the headlines, but advanced 3G technology will likely dominate services for the next few years.

About Beyond Binary

During her years at CNET News, Ina Fried has changed beats several times, changed genders once, and covered both of the Pirates of Silicon Valley. These days, most of her attention is focused on Microsoft.


Beyond Binary is a look at how technology is changing our lives and the people behind all that life-changing stuff, with an extra emphasis on that which emanates from Redmond, Wash.

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