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October 14, 2009 11:43 AM PDT

Using Windows 7 to 'Elevate Miami'

by Ina Fried
  • 34 comments

When new software comes out, usually the more well-to-do get access first, and then eventually it trickles down. However, some of the first to use Windows 7 will be among those traditionally left behind--including those in some of Miami's poorest areas, many of whom don't even have a home computer.

That's because the city is moving to Windows 7 in several of the computer centers that are part of the Elevate Miami project, which aims to equip all of the city's residents with digital know-how, including its vast Spanish-speaking population and the city's most economically challenged areas.

Miami seniors get computer training at one of the city's many centers, this one in a Catholic church and senior center. Miami is moving several of its centers to Windows 7 just as the technology launches.

(Credit: Ina Fried/CNET)

The city is putting Windows 7 machines in five locations, including four of the city's parks and also at the Little Haiti Cultural Center. Two of the centers already have Windows 7 installed, according to city staff.

"By making the latest tools of technology available to the citizens of Miami, the Elevate Miami program hopes to better prepare the Greater Miami community to participate and compete in the new digital society and economy," said James Osteen, the city's assistant director of information technology.

CNET News toured one of the Miami projects last year as part of our Borders of Computing series, seeing firsthand as seniors--many of whom had never had access to technology--learned the basics of computing and used the PCs to connect to local friends and family overseas.

Miami wired the first of its city's parks in 2004, planning to slowly roll out the technology. But amid huge demand, the city connected more than 20 parks in that first year and, as of early last year, had more than 40 parks connected with about 300 computers.

"When we've looked in some of our particularly disadvantaged neighborhoods, we see computers in less than a third of houses," City of Miami CIO Peter Korinis said in an interview last year. "We see Internet connections in less than a quarter. Clearly these families and these households are going to have an uphill fight to take advantage of all that a computer has to offer, whether its education or health care or jobs."

Osteen said the city has had a very positive experience with the latest Windows.

"After using Windows 7 for very short period of time we suggested that Microsoft rename the OS to Windows Elevate... because as we used the OS it quickly became apparent that it would elevate security, elevate productivity and elevate performance and in the end elevate the bottom line for our IT Department, our organization and our community," Osteen said.

For those who don't happen to live close to one of the city's computing centers, Windows 7 goes on sale to the masses on Oct. 22.


April 5, 2008 2:25 PM PDT

Miami tries to bridge its digital divide

by Ina Fried
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MIAMI--In the basement of a Catholic church, a woman loudly shouts the word "three," and a chorus of seniors repeats the word several times as part of their regular English lessons. A few yards a way, a small flea market features a display of clothes and other items. But next door to the flea market is the crown jewel of the Gesu Senior Center: its computer lab.

Click here to read all of the stories in The Borders of Computing series.

Click here to read all of the stories in The Borders of Computing series.

What began last year with only a couple computers in a corner, now consists of two enclosed rooms packed with PCs. This past Friday, about thirty Spanish-speaking seniors learned how to use the computers to make greeting cards. Seniors come to the lab three days a week for the lessons and two other days a week the lab is open for people who want to send e-mail and keep up with friends and family.

Among the first seniors to use the lab when it opened was Maria Rico, 77, who moved to the United States in 1978. As a volunteer at the church that houses the senior center, Rico heard about the class and signed up without hesitation.

Despite having only received six months of formal education, Rico has been one of the lab's most dedicated users, relying on it to keep in touch with her grandchildren in Colombia, who pay to use an Internet cafe to respond to her notes.

A number of seniors look on as they get computer training at Miami's Gesu Catholic Church and Senior Center.

(Credit: Ina Fried/CNET News.com)

In another corner of the room, Beatriz Gomez signs in to check her e-mail. The computer allows her to connect with her brother, nieces and nephews, and many friends back in Colombia.

"It shortens the distance," she said.

But many of the economic and social barriers that existed in Colombia have also manifested themselves in Miami. Despite the wealth on display on Miami's beaches and a wave of investment that has modernized the downtown skyline, the city of Miami remains one of the nation's poorest.

The senior center is one component of a citywide program called Elevate Miami aimed at offering educational opportunities to citizens of all ages. Another part of the program called "Rights of Passage," offers all sixth-graders in the city the opportunity to earn a free computer, provided they maintain decent grades and maintain the respect of their teachers. Parents are also required to complete a session.

Maria Rico, who moved from Colombia to the United States in 1978, was only allowed to go to school for six months as a child, but has been an avid participant in the computer classes at Gesu since the lab opened last year.

(Credit: Ina Fried/CNET News.com)

"When we've looked in some of our particularly disadvantaged neighborhoods, we see computers in less than a third of houses," said city of Miami CIO Peter Korinis. "We see Internet connections in less than a quarter. Clearly these families and these households are going to have an uphill fight to take advantage of all that a computer has to offer, whether its education or health care or jobs."

In 2004, Miami wired the first of its city parks for Internet access. The city had planned to add parks methodically, but the demand proved tremendous and it connected more than 20 parks that first year with anywhere from a single PC to labs with a dozen or more computers. As of January, the city had 43 parks hooked up with 293 computers in total.

But the city was careful where it put its dollars, Korinis said.

"These are not sumptuous computer centers," he said. "In many cases, these are multipurpose rooms. They roll out the mats and do gymnastics, then they role back the mats and roll out the computers."

The most important things the parks offer is proximity to the people who need computer access most. "That's why we chose these places," Korinis said. "It's safe and its close."

For the PCs, the city found a willing donor: itself.

In the past, the company had auctioned off its outdated but working machines for as little as $5 apiece. Microsoft provided new software for the machines, while AT&T and Comcast are providing Internet access for the parks and senior centers.

Irma Orfila, another of the regulars at the Gesu senior center, said she had never used a computer until the lab opened.

"I always was afraid," she said. "Today you have to do it, to feel alive, to feel younger."

April 3, 2008 4:40 PM PDT

Borders of Computing: Miami

by Ina Fried
  • 1 comment

MIAMI--I'm not in Latin America yet, but I've certainly gotten greater exposure to the region in the last 24 hours than I had in the 33 years prior.

Since I arrived here last night, I have met with local leaders, a former government minister, top nongovernmental leaders, and students. I've had the opportunity to hear speeches from Microsoft officials, a Brazilian mayor, and an Argentinian senator. It's all part of a Microsoft conference of Latin American politicians and non-governmental agency executives known as the Government Leaders Forum.

Among the people I caught up with were these Brazilian techies who I wrote about two years ago when they won Microsoft's Imagine Cup. They've taken their invention to use technology to guide the visually impaired and are starting a company to bring it to market, with $500,000 in funding from the Brazilian Government.

It was great to meet them in person to follow-up on their story and I look forward to posting more about their endeavors.

I've been meeting and listening more than writing today, but that should change Friday. I'm scheduled to cover two speeches by Bill Gates, one at the Government Leaders Forum and another at a meeting of the Inter-American Development Bank.

I'm also traveling to a senior center here in Miami, part of the city's effort to close its own digital divide. I will have more to say about Miami and its projects, which include wiring the city's parks, putting computers in senior centers as well as a program known as Rights of Passage that offers all sixth grade public school students the opportunity to earn a free computer for their family.

But first, I'm off to experience another important part of Latin American culture--Cuban food.

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About Beyond Binary

During her years at CNET News, Ina Fried has changed beats several times, changed genders once, and covered both of the Pirates of Silicon Valley. These days, most of her attention is focused on Microsoft.


Beyond Binary is a look at how technology is changing our lives and the people behind all that life-changing stuff, with an extra emphasis on that which emanates from Redmond, Wash.

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