Behold, a new Samsung phone
The Samsung Behold makes its debut.
(Credit: Samsung)As we told you last week, the Samsung Behold (aka the SGH-T919) officially went on sale Monday at T-Mobile. You can get it for $149 in two colors: espresso (brown) or rose (pink).
Just as we're dishing this news, a review model of the Behold landed on our desk. We'll give it a full shakedown tomorrow, but off the bat we can report that the glossy touch-screen phone has a sleek design. It may not have a particularly unique style, but it is attractive and has a nice feel in the hand. What's more, the display is bright and vibrant.
Features include Samsung's TouchWiz interface, a 5-megapixel camera with flash and video capture, a full Web browser, stereo Bluetooth, a speakerphone, organizer features, a microSD-card slot, and GPS. Also, in addition to being a quad-band world phone, the Behold is compatible with T-Mobile's 3G network.
Stay tuned for a full review.On Sale Now: $64.99
View the latest prices for Samsung Behold SGH-T919 - Rose (T-Mobile)
Kent German is a senior editor for cell phone reviews at CNET. When he's not testing the newest handsets on the market, he's blogging about cell phone news for Crave. In his On Call column, he answers reader questions and gives his take on the rapidly changing mobile industry. E-mail Kent. 
We'll see how the review goes!!
The bug I've discovered is with the address book. I typed in information for a contact and used the address1 line, the address2 line, city, state, and zip. Pressed the Save button. The address displays as follows: address2, address1, zip code, city, state. This information is all run together on 2 lines of display. For those of you who have Beholds --- try it. It makes reading the address rather difficult.
I called Tmobile and those who had Beholds pulled them out, input addresses and came up with the same problem. They agreed that the phone has problems with the phone book software. I, apparently, have the honor of being the first one to notice it.
Today I called Samsung - they refused to look at the issue. They told me that I should send the phone back to them, they'd take a look at it and if they could find a problem, they'd fix it. WHAT!!!?!?!?! I have this phone on a 30 day trial, but they want me to incur the costs of the shipping and the loss of the use of the phone. The customer service rep said that she doesn't want to look at one of the Company's Beholds --- they'd rather irritate the customer.
Finally a supervisor, came on --- tested a Behold (or pretended to) and came up with the same problem. Of course, the call center is in India (although she wouldn't confirm that fact) and she stated that is how the address works on their phone book. She then stated that I should send my phone in. When I asked her "why", she had no response other than that they could look at the phone. When I asked about a Firmware update, she stated that they would probably fix the bugs that they were aware of with the next release of the phone. I asked again about a software update and she was ambivalent about one being prepared at all.
Needless to say their attitude about fixing software bugs is worrisome. Their customer service is NOT good. I'm most likely going to return this phone unless Samsung comes out with a firmware fix ASAP. If anyone else is interested in this phone ----- wait until the software updates are available.
who cares if that happens!!
big whoop if if it shows it in the wrong order
i have this phone too and it is great!
you can't just not recommend it for a bug in a feature that not many people use
seriously, who puts the all the addresses of everyone in their phonebook!
I completely recommend this phone!!!!!!!
i hate people who rant on like one specific area to make the phone look bad!
i would recommend it too! :D
They only other problem I have had is when I am done with a phone conversation I hang up and it does hang up but the phone conversation screen does not go away for like a min, I sit there hitting the end button over and over until I give up and then a few seconds later it goes away. I also think that the charger kinda sucks so I always feel like im going to break it.
With those few problems I would still say that I love this phone I still have a couple of things to figure out. I do hope that they come out with an update soon to fix the bugs. But what can you expect with such a new phone.
The whole time I had my blackberry I had to update it like 6 times and it sucked. It took like an hour to do it would take everything off and then put everything on. I had to re buy games and everything.
I have used allot of phones mostly samsung. They have always been great.
- by jmolina72 June 6, 2009 10:29 PM PDT
- This phone is garbage! My first one would go completely black during a call or would flicker the screen when trying to use the touchscreen during a call. The phone would shut itself off during a call. My new one does everything the old one does with a bonus. This phone also changes my settings on it's own, shuts down without being touched, and will not make even make a call even with a full signal at my apartment or workplace. Now I have a third replacement on the way. I got the Behold because T-mobiles phone selection is pathetic and it seemed they finally got a cool phone. I was so wrong. Stay away from the Behold it is junk!!!!!!!
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- by sslol1 October 21, 2009 10:07 PM PDT
- there is a light sensor on the phone. those two dots next to the speaker, they are the light sensors. if you cover them while you are on a call, the screen will go blank. this happens so that when you put the phone against your face, you do not accidentally press buttons. it took me about 3 calls to figure that out. i hope you dont keep getting exchanges for a feature on the phone designed to help you. i work for tmobile, if you were my customer, i would put you on hold and laugh at you
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