Apple's iPod event: 800-lb gorillas don't need buzz
They may not be revolutionary tweaks, but Apple continues to improve the market-leading iPod year after year.
(Credit: James Martin/CNET News)Apple appears to be taking that old adage to heart as it concerns its iconic iPod lineup: if it ain't broke, don't fix it.
Tuesday's iPod event provided few surprises but reiterated Apple's commitment to making the kinds of incremental changes to its iPod lineup needed to stay on top of the competition and to keep customers coming back for more. New colorful iPod Nanos and a cheaper iPod Touch introduced by CEO Steve Jobs will be the centerpiece of the company's lineup for the holidays, which account for up to 40 percent of annual sales for iPods.
Investors seemed unimpressed with the new iPods. But it was a supremely awful day for the stock market as a whole, and sell-on-the-news is the standard reaction from the market to an Apple event. Despite what you might have heard from certain pundits so adept at building men from straw, few onlookers who spend their personal and professional lives watching Apple expected anything crazy from this event.
Over the past three or four years Apple has indeed written itself into future marketing textbooks with its penchant for special events that generate buzz, but the iPod is old hat. Almost seven years after the introduction of the first iPod, over 73 percent of all U.S. residents who want a portable digital music player choose an iPod, according to NPD figures presented at Tuesday's event.
This is no longer about a scrappy underdog company cementing its dominance of an industry--as Apple did in 2005 when it stunned people with the iPod Nano--or an outsider looking to shake up an established market, like Apple did in 2007 with the iPhone. Apple owns the music player market. Apple is the 800-pound gorilla of this market, and companies unassailed by competitors have less incentive to take bold risks: just ask Intel or Microsoft.
So while there may not be anything earth-shattering that emerged from Tuesday's event--other than the somewhat-surprising news that Jack Johnson is the top-selling male artist in iTunes history--there was certainly no clunker. Check out CNET iPod expert Donald Bell's thoughts for more color on the new devices. Truly, few expressions of disappointment came from those outside of Wall Street, with its narrow-minded focus.
The new design for the iPod Nano doesn't break as much ground as its great-grandfather did in 2005, but the return to a long and slim design aesthetic seemed at first glance more pleasing to the masses than the "fat Nano" unveiled last year. The addition of the iPhone's accelerometer to the new Nano makes watching video on the most popular iPod more inviting.
When people love your product anyway, a good bet to keep them entertained is to make sure they are having fun.
(Credit: James Martin/CNET News)Likewise, few radical changes were expected to the , but the addition of the Nike+iPod software, as well as the slimmer design and cheaper price tag, should keep people interested in the device that Apple hopes will be the future of its iPod division.
Overlooked among new iPods and dreamy surf-rock crooners was perhaps the most important announcement of the day: Apple believes it has fixed what might be its buggiest software release in years, the OS X 2.0. iPod Touch and iPhone owners will get a chance later this week to patch what Jobs himself called "lots of bugs," such as dropped calls, dysfunctional applications, poor battery life, and interminable backups.
It's not unreasonable to wonder whether Apple can continue to be the tech darling of the 21st century without the kinds of buzz-generating events that propelled it to the position it enjoys today. Perhaps that's true of the Mac or the iPhone, markets where Apple is a relatively small player among giants. But event-related buzz is much less of an important factor when it comes to the iPod; at this point, few need to be persuaded that Apple has music-player design chops.
There are much more important factors than buzz for Apple's iPod engineers and marketers to worry about if the iPod is to stay atop the mountain. Since no competitors are really pushing Apple to innovate at the moment, it's incumbent on the company to motivate itself by designing compelling products that give people ways to enjoy digital media on the go while looking cool and ensuring that its quality control doesn't suffer in order to stay on top of this market. Otherwise, perhaps some scrappy underdog could sneak up on Apple farther down the road.
Apple has earned the luxury of making an incremental change or two to its iPods each year that don't necessarily dazzle but do keep the train rolling.
When nearly three-quarters of digital-music listeners are walking the streets with your product in tow, when you have the ability to blanket the airwaves with your advertising, and when your competitors can merely match your advances, you don't need to hit a home run every time.
Tom Krazit writes about the ever-expanding world of Internet search, including Google, Yahoo, online advertising, and portals, as well as the evolution of mobile computing. He has written about traditional PC companies, chip manufacturers, and mobile computers, spending the last three years covering Apple. E-mail Tom. 





It's a better solution since the antenna is built into the headphone line.
Unlike, other music players that have it integrated thus causing terrible static reception.
Here in the bay area, it is football season. 49er games are broadcast through a certain FM channel. Those who go to the game like to listen to commentary / play by play. Why not use an mp3 player for his instead of lugging a radio around?
How many times can you listen to the same 1500+ songs on your ipod? I mean really. Even I cant listen to the same songs over and over and over and over and over. Then again, there are songs on my ipod that havent played in over a year because of the way it shuffles songs, so I guess maybe I havent listened to all 1500+?
Those are just some examples before you start laughing again.
Apple knows that if you don't innovate you are dead meat. I bet they are holding back on other innovations that either aren't yet cost competitive enough to make it into the final product - when you have as much market share as they do it becomes more about protecting and growing margins - but the innovation train won't stop, just the speed at which it is running.
What Apple didn't do, is provide current iPod owners with a compelling reason to upgrade to the newer models.
Two things though:
1. The App store is riding roughshod over any current or potential plans by Google, Microsoft, Nokia et al.
2. Games could catapult the iPod touch/iPhone into serious competition with Nintendo and PSP without Apple even trying.
"Truly, few expressions of disappointment came from those outside of Wall Street, with its narrow-minded focus"
Really? Read some of the comments at Engadget and other places. Even many die hard Apple fans are underwhelmed at the changes. Surprised that the iPod touch still doesn't have GPS or support stereo bluetooth (or, say, cut and paste). What, did you expect the mainstream media to attack Apple on the day of their event? Wall Street may have a narrow focus, but at least they know the bottom line matters. It's not clear that these minor changes are enough to help Apple overcome a soft economy this holiday season, so Wall Street may be onto something.
"...the return to a long and slim design aesthetic seemed at first glance more pleasing to the masses than the "fat Nano" unveiled last year. The addition of the iPhone's accelerometer to the new Nano makes watching video on the most popular iPod more inviting."
Wait, so a 2" screen on the new nano turned sideways (along with the controls turned 90 degrees) makes it "more inviting" to watch video than the same 2" screen on a "fat nano" where the screen is already in lanscape mode and the controls aren't rotated? That's nonsense. Whether or not you like the thin form factor of the 4G Nano better, the fat Nano is naturally better for watching video. New does not necessarily equal improved, even when it comes from Apple.
-Mister Winky
In addition to your TOUCH comments .... I have to question Job's response to the customer's desire to have physical volume controls. Is it because the graphic slider is difficult to use? I haven't had a problem. Is it because you can't adjust volume when your using another feature outside of MUSIC? Maybe a little inconvenient, but I think that a physical control to turn off the WIFI would have been more useful. I mean I have to go through 3 steps to turn it off. Major inconvenience when I'm on a plane or I just want to save battery life to listen to my tunes!
Also, agreed about the new nano, I thought the same thing about the sideways controls. But people will still go for the "small" of it! And Job's plug about it being more "green" will also get more buyers onboard!
Reviewers, people who have actually handled the new iPods, are giving them good marks, and if you're holding an old 2G iPod Nano, the new ones are a good upgrade. The iPod Touch is $100 cheaper for the two high-end models, and while I might agree that the lack of GPS is a disappointment, the omission of that feature isn't going to make people who were thinking about an iPod Touch go elsewhere.
You make a good point about the screen being the same size either way. But Donald Bell, who reviews these things for a living over at CNET Reviews, thought the form factor change made for a more inviting experience in his first look, and I trust his impressions.
http://news.cnet.com/8301-17938_105-10037051-1.html?tag=mncol;txt
I don't doubt that people will like and buy these new products, but I'm also wary of professional product reviewers. Apple, like many product driven companies, is known to cater to those who cater to them. It's sometimes subtle, but it's the same thing auto manufacturers do to get good press. I've owned a few tech products that were reviewed positively by CNET Reviews and others and I've had distinctly different experiences. Anyone who is truly in the market to buy a given device has a valid opinion.
CNET's explanation for not downgrading the iPhone 3G rating when many people were having significant problems speaks to the issue of "focussing on the good aspects." If a RIM device had the same issues, I'm not so sure they would have gotten so much slack. Reviewers are generally going to give good reviews (or at least look for the bright spots) or they're not going to be able to continue in that line of work for long.
Lastly, let's be honest -- the announced price changes are factors of technological progress, economies of scale and competition in the component arena -- the prices could have been changed on the current products and caused at least half as much splash as the mildly upgraded products themselves. Realistically, dropping the Gen I iPod Touch $100 is almost as big a deal as introducing a mildly (MILDLY) enhanced unit for $100 less and reviewers would still have gone gaga over it a year after its release.
I wish Apple would make an iPod model with faster solid state storage (maybe a "performance model" foir $20-30 more) so my sync times weren't so long -- syncing the contents of my 4GB Gen 2 Nano over USB 2.0 can take 5-10 minutes. Fixing basic issues like this would improve my experience far more than a chip that communicates with shoes I don't have.
-Mister Winky
Apple doesn't need to dazzle every time they roll out a new iPod, they just have to continue to make good products. Whether or not these particular iPods merited the usual dog-and-pony show is something that I suppose could be debated, but I really do think the new iPod Nanos are a step forward for that category, with the addition of the accelerometer and the new curved design.
You're absolutely right that individual experiences with any product will vary, but I know our reviewers personally, and I trust their judgment. Those folks are passionate users of tech products and they very much have the individual user in mind when they review a product.
"Apple doesn't need to dazzle every time they roll out a new iPod, they just have to continue to make good products."
That depends on how you view Apple: as a solid product company or as an technology industry leader who is transforming the consumer model. Consumers want good products; Wall Street is always looking for growth and profits. These goals are usually compatible, but in the case of Apple, investors are concerned that the iPod may have peaked.
If the benchmark for calling new iPods "2nd Gen" includes such relatively insignificant changes as a different backing material or a battery that lasts 5-10% longer, I think Apple's growth may stagnate and that will spook the consumer tech markets. To continue growing, new iPods have to be compelling enough for people to want to ditch their old iPods. This "just buy the new model" philosophy by Apple's most rabid fans has been a major contributor to Apple's success over the last 5 years. Apple has a good track record (to date) of continually releasing compelling replacement products, but they seem to be slowing down in this regard recently as they expand their empire into new markets (iPhone, Apple TV, etc.).
For example, I can't see replacing my 8GB 2nd Gen Nano with a new Nano because I don't watch much video, so I don't see much of a benefit. Along the same lines, I can't see many 1st Gen iPod Touch owners dicthing theirs for new models -- the differences aren't substantial enough unless money is no object.
I hold Apple to a higher standard, as does Wall street, as do Apple fans as does Apple itself. Making good products is enough to sustain them, but hitting home runs is what has caused them to make large incremental gains and gain the attention of the financial community (for better or for worse).
-Mister Winky
As far as a directional pad, and multiple buttons, I believe the EA soccer game is spot-on what you should expect in the future.
1. Lack of physical buttons. Having virtual buttons reduces available screen space and not having some sort of a joystick / analog control makes it a non-starter for real gaming.
2. Not enough CPU cores. The PSP for example has two CPUs dedicated for gaming, i.e. the main MIPS CPU plus a second MIPS CPU for the Media Engine.
3. Really weak GPU. Here's the kicker: the iPhone and iPod Touch uses last generation's cell phone GPU which comes NO WHERE CLOSE to a gaming GPU. The PowerVR chip they use can do a pitiful 3.7 million polygons per second, compared to PSP's 35 million polygons per second! No contest. Even on pixel fills the PSP's GPU is twice faster than the iPhone.
And keep in mind on the PSP right now the performance is "clocked-down" in software to save battery life. But now since developers know how to make games run more efficiently, Sony has been hinting they may let future games use the full CPU and GPU clock speeds.
Even when the iPhone finally moves to today's generation's cell-phone GPU (PowerVR SGX) the likely performance will still only be around 10-15 MPoly/sec, less than half what the PSP is already doing today. The top line SGXs (capable of 30 MP/s and up) drain so much battery they are confined to bigger devices like laptops and desktops.
The simple answer is that, like the Wii, well thought out games are seriously fun on the iPhone. Try GTS world racing or Super Monkey Ball as an example, look at the brilliant word games that are popping up. Reviews describe some of them as addictive. The Wii forever killed the idea that a gaming platform has to be powerful to be fun and attractive.
However the iPhone has one huge advantage that even the Wii can't match - price. Games apps for the iPhone range from free to $12.99 with the majority being closer to 2 bucks than 12. As developers learn to get more out of the platform and its user base starts to outstrip Wii, PS3, and XBox 360 which based on the current acceleration of iPhone sales could happen in the next 3 to 4 years the iPhone could easily become an extremely important games platform.
1. I agree, the virtual buttons does suck, but the fact that it DOESN'T have these buttons makes for very creative games, especially with the accelerometor.
2. The iPod touch actually has a faster CPU than the PSP; although it can't produce the same mind-blowing graphics as the PSP, the graphics are of higher quality than a Nintendo DS and a Nintendo DSi.
3. I can't be happier with the load times. On the PSP, it could take up to 30 seconds to walk outside in the Sims 2, but any game I play on my iPod touch takes just a few seconds, if that much. You're right in the fact that the games aren't as detailed, but in my opinion, the iPod touch is built for "casual gaming".
Overall, as far as gaming goes, the iPod touch is much more suitable for casual games, but for hardcore gamers, the PSP will satisfy you. On the other hand, the iPod touch is capable of more detailed, faster, and higher quality games than the Nintendo DS. You also don't have to spend time switching out UMDs or Cartridges. The App Store is also a much better download store than Nintendo or Sony can offer. I do miss some games on the PSP, but I could never move back to it, because despite the fact that it can play GREAT games, it doesn't do a very good job of web browsing, web surfing, or any other non-gaming features. Same with the Nintendo DS.
Now if you'll excuse me, I need to go watch a YouTube video that someone sent me. It will take me 3 taps to launch the video.
New iTunes. I've had it for almost a day now and I've had time to fiddle with it. It's really good so far. I've tried out Genius, which may seem stupid to some at first (me included) but it's actually really nice. I've had the chance to dust off some old songs in my iTunes I'd forgotten about. I don't need to think about playlists now, iTunes does it for me. And apparently it'll only get better. Having a blast with it.
And NBC back on iTunes. This was big for me. I don't watch a ton of TV. Basically sports and Heroes. I'm in college now and I don't really have any good way of watching since not only am I in class for the first half of the show every night and I don't have a viable TV to watch it on every week, but the streaming video here stinks, so watching it on NBC.com isn't great either. I'd much rather pay the $2 to just download it, so much easier.
The 1984 Super Bowl hammer throw TV commercial, served notice of a new age of Innovation and high profits for Apple. Forward thinking and the Buzz of surprise releases have bolstered their public persona ever since but now there is a graying under way. When Marketing starts to outpace engineering & customer support resources, the wheels start to wobble.
For Customers involved in business computing and networking for the last 20 or so years, the cycle is very familiar. Qualified, helpful technical support people are replaced by rule spouting customer service drones. The company then oversteps their design / configuration abilities, releases a flawed product line. The house of cards starts to fall in.
Such is the case with the display failures on the Macbook Pro (MBP) line of notebooks. One needs only to visit discussions.apple.com and review the display issues for MBP's: Blank screen... Vertical stripes... Display ripples... Display freeze... Weird screen... The grand total of posts to the first (10) pages on this Apple forum is 36,035 ! The worse news is that there are over 98 more pages, full of display issues and that is just for the last 30 days!!! That equals close to 400,000 posts in the last month for MBP display problems. When I called Apple on 9/6 related to the 3rd complete failure on our MBP in (15) months no one there acknowledged a real problem. Detailed questioning lead to my being cut off. Call backs and tier -2 techs stated plainly that they were unaware of such problems. I was told to just to give the unit to the Apple Store and/or complain to Customer Relations.
We own a MBP for very specific reasons, it does the things it does very well. When it is working it does those things but each time it fails I spend 5 hours on the phone and the MBP gets a week in the shop. So far we have not had a successful display repair. Apple refuses to replace the unit. I have owned, built and maintained personal computers of every stripe since the 80's. Have solved hardware and software problems large or small. I know when I am getting good technical assistance and when a Company is convinced it is more important than a lowly Customer.
As a support for your argument, look at the MAME community. If hardcore ultra spiffy graphics were the whole story, there wouldn't be a huge faction of folks dedicated to keeping 8-bit graphics like those found in Dig-Dug and Pac Man alive.
http://store.apple.com/us/product/MA070G/D?fnode=MTY1NDA0Ng&mco=MjMxMTg
That is a simple, small, elegant solution that allows iPods to use FM. To think this is some kind of hinderance means no one has actually looked at it. The way it is designed, you would no more forget, or notice it, anymore than you do your head-phones.
Time to move on about the FM argument.
1. A camera that'll do video and rotates to face away or toward the user, something that also should be true for MacBooks.
2. A built-in mike (For taping speakers and one less thing to klutz with when taking a memo.)
3. Full-featured Bluetooth, including working with their wireless keyboard, stereo earphones, and a Bluetooth mike.
Come on Apple, you can do better than this. An iPod touch should be as much like a laptop-in-your-pocket as possible.
- by Alex Alexzander September 14, 2008 1:05 AM PDT
- I just realized Apple charged me $206 (yes, two hundred and six dollars) per episode of 30 rock. And I bought the season of 15 shows, plus two other this morning. I found out later today while trying to make a purchase with my BofA Debit Visa that my account had been zerod out as a result of this. I had to go online to figure out why my balance was completely gone, but that's why. $206 per episode of 30 Rock.
- Like this Reply to this comment
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Showing 1 of 2 pages (49 Comments)So to those Mac fanboys that just can't believe Apple is blowing it right now, look at this from my point of view. MobileMe crashed and burned on us when I bought into iPhone 3G. The iPhone 3G only now with the 2.1 update works as it should have on the day of the release. iTunes on Vista caused all kinds of problems. And Apple's billing me $206 a show.
Take a guess at what verbs I'd like to type to describe Apple right now... I'd like to type them, but then, they'd just get deleted. I'm not at all thrilled with Apple right now. Now have I been for some time. And here we go again. iTunes 8 marks yet another launch failure by the company. And people actually choose the word, Quality to describe Apple. I have another word in mind.
Alex Alexzander
Now I wonder how long it will be before Apple returns the $3,502 is charged me for Season 2 of 30 rock.
Hey Aple, guess where my Apple TV is going to go after this mess is straightened out. Yeah, you got it buds. eBay.
Alex Alexzander