I have nothing against smoking, save for the difficult odor that emanates from every part, breath, and piece of clothing belonging to a smoker. I could no more live with a smoker than I could live with a third ear perched off the end of my nose.
However, I am embalmed in a curious sympathy after reading a report from The Consumerist concerning two Mac users whose AppleCare warranties appear to have been voided due to the presence of cigarette smoke in their homes.
One, named Derek, recounts the tale of his overheating black MacBook. He took it into the Apple store in Jordan Creek, West Des Moines.
He told The Consumerist: "Today, April, 28, 2008, the Apple store called and informed me that due to the computer having been used in a house where there was smoking, that has voided the warranty and they refuse to work on the machine, due to 'health risks of secondhand smoke.'"
He continued: "Nowhere in your AppleCare terms of service can I find anything mentioning being used in a smoking environment as voiding the warranty."
Derek's resulting appeal to the office of Steve Jobs bore him no joy, so he resorted to blowing some compressed air at the machine, leading it to restart its wondrous functions.
Then along came Ruth, who took her son's iMac to an authorized repair center. After five days, they apparently told her they couldn't work on it because it was contaminated with cigarette smoke and was therefore a bio-hazard.
... Read moreAccording to purportedly leaked documents on the tech rumor site Boy Genius Report, Apple is gearing up to offer a series of post-Thanksgiving bargains on products from iPods to MacBooks.
The deal, allegedly good only on November 27, lists "up to" discounts of 30 percent on iPods (excluding the Shuffle and iPhone), 25 percent on Mac laptops and desktops, and 15-percent on accessories, software, and other hardware.
The Boy Genius Report Web site says: "One of our connects just hit us up with some intriguing Apple information. According to them, what you see detailed above is a shot of Apple's yearly Black Friday deals. It's reported to be something Apple will email out shortly."
Of course, with the vague use of "up to" and no specific products listed, we can't be sure if these will be good deals or not. But if you're interested in being the first in line to check them out, the leaked doc also says that select Apple stores will be opening at 6 a.m. on November 27.
(Credit:
Boy Genius Report)
(Credit:
CNET)
Last month we blogged about a bug marring Flash playback on the latest 27-inch Apple iMacs. Users on several Web sites, including the Apple Discussion Threads, noticed a problem with the Flash player that caused choppy audio and video playback, but it appears that the newest Mac OS X v10.6.2 update fixes the issue that was apparently caused by a conflict with the Airport driver.
According to Apple, the update "addresses video playback and performance issues for iMac (21.5-inch, late 2009) and iMac (27-inch, late 2009) computers that may occur in some situations while AirPort is turned on." Since our own 27-inch iMac also experienced slow Flash streaming and intermittent sound hiccups with the AirPort turned on, we downloaded the 10.6.2 update and left it to sleep overnight.
Prior to the update, the Flash Player consumed 114.4 percent of system resources, but 24 hours after the update we're happy to report 26.8 percent usage in the activity monitor and smooth performance across all popular streaming video Web sites like YouTube, Hulu, etc.
Much thanks to the Apple Forums and Apple itself for quickly addressing the needs of its community. If you haven't updated yet, simply choose Software Update from the Apple menu to install OS X v10.6.2.
Have you ever been hurt by a lover who went back to her ex?
Have you ever experienced that constant troubling frisson, even when you were with them, that it was only a matter of time?
Well, might I offer you a little televisual solace? Jerry Seinfeld, he who walked a mile in Bill Gates' shoes with the man himself, has gone back to his first wife, the Mac.
It seems almost a movie from an alien world to remember Jerry and Bill buying shoes and moving in with a normal American family.
I know some found these ads bizarre. I found that a good thing. And a very good thing for Microsoft. These movies were a delight, a departure, a signal of something that was finally different, a signal that someone was, well, thinking different.
Yes, they didn't last. They were, perhaps too daring for their time and their brand. But they were more viral than the "I'm a PC" campaign.
So to now discover that Seinfeld has appeared on HBO's "Curb Your Enthusiasm" with a MacBook Pro craftily centered on his desk is to experience something akin to a kitchen knife being sharpened upon one's spine by a recently fired busboy.
You can see a still over at TUAW, because I am too disturbed to show it here.
Although I have embedded a little waffle from Seinfeld and his co-starring minions explaining their enthusiasm for "Curb"'s Larry David.
However, if it is, indeed, remotely true that Seinfeld was paid $10 million for his aborted Microsoft ads, one might have hoped that he would have wondered if it was quite right to be seen with a Mac again so quickly.
Unless, of course, Apple paid him $15 million. Which they wouldn't. The company would have been more ready for him to pay it. So, Jerry, love "Curb Your Enthusiasm". But did you really have to? Did you?
(Credit:
CNET)
After reading Engadget's report citing recent complaints about Flash video playback mucking up system resources on the latest 27-inch Apple iMacs, we decided to test out the claims using our own system. Users on the Apple Discussion threads noticed a bug in the Flash Player that bogs down CPU processes, resulting in choppy audio and video playback.
We visited several sites with heavy streaming video content like Hulu, YouTube, and the Break Media Network, and experienced similar issues: popping sounds and jerky video rendering the content unwatchable on several accounts. Like many of the users in the Apple thread, we called up the Activity Monitor and saw that the Flash Player demanded a surprising 114.4 percent of the iMac's CPU processes.
We were able to temporarily fix the problem by putting the computer to sleep and waking it up, but some people are speculating that a hardware malfunction could be to blame. We've also tried to contact Apple for official word, but our messages have been as yet unreturned.
If you're experiencing similar problems, we'd like to hear about it--leave a comment and let us know the issue and what you did to fix it.
Update (2:30pm PT): We've obtained review samples of the new iMac, MacBook, and Magic Mouse released today. Follow-up coverage--including hands-on impressions and videos--is included below.
First impressions of Apple's new 27-inch iMac [includes video]
Hands-on with the new Apple MacBook [includes video]
Hands-off analysis of Apple's new Mac Minis
First Look: Apple conjures up Magic Mouse with a dose of multi-touch
Apple Time Capsule, Airport Extreme receive small (possibly significant) upgrades
Original story follows.
Apple revamped its desktop and laptop lines Tuesday, dramatically redesigning the iMac all-in-one and MacBook laptop, and also adding a few updates to its Mac Mini line of small-scale desktops. It also introduced a handful of updated peripherals, with a multitouch mouse bringing the most thorough changes.
Apple's redesigned iMac echoes the MacBook Pro.
(Credit: Apple)New iMacs
The biggest news Tuesday will be the new iMacs, which move from aluminum and polycarbon design to aluminum and edge-to-edge glass, mirroring the look of Apple's line of MacBook Pro laptops. The new iMac will come in 21.5 (1,920x1,080) and 27-inch (2,560x1,440) models, each with a 16:9 aspect ratio.
Starting price for the 21.5-inch model is $1,199, with the 27-incher beginning at $1,699. Apple will also offer step-up models for each screen size, coming in at $1,499 for the beefier 21.5-inch model, and $1,999 for the higher-end 27-inch iMac.
As for specs, Apple has mostly opted for raw speed over adding more processing cores. All but the $1,999 iMac come with Intel Core 2 Duo chips, but the CPU speed in the lowest model now starts at 3.06GHz. That used to be the fastest chip available in Apple's previous highest-end iMac. The one exception is the $1,999 iMac, which starts with Intel's most recent quad-core chip, the core i5 at 2.66GHz, and upgrade options for that model go all the way to the even faster Core i7 at 2.8GHz.
Other new iMac features are relatively straightforward for the systems themselves. There's no Blu-ray option, as was rumored, but you do get an SD Card slot on all new iMacs. The 27-inch version also lets you use its mini-Display Port input as a video input (via a dongle from Belkin), which means you can use the larger iMac as a second monitor. The GeForce 9400M remains the standard graphics chip, with upgrades available to Radeon HD 4670 and Radeon HD 4870 chips. Storage options go as high as 2TB on the 27-inchers.
13-inch Unibody Polycarbonate MacBook
Apple has also revamped its best-selling laptop, the 13-inch MacBook. The new version retains the white polycarbonate look, as well as the $999 price.
On Sale Now: $1,994.00 - $1,999.00
View the latest prices for Apple iMac (27-inch, 2.66Hz Intel Core i5, ATI Radeon HD 4850, Fall 2009)
On Sale Now: $1,429.00 - $1,499.00
View the latest prices for Apple iMac (21.5-inch, 3.06Hz Intel Core 2 Duo, ATI Radeon HD 4670, Fall 2009)
On Sale Now: $1,168.99 - $1,199.00
View the latest prices for Apple iMac (21.5-inch, 3.06Hz Intel Core 2 Duo, Nvidia GeForce 9400M, Fall 2009)
Apple seems to be looking forward to the launch of Windows 7 almost as much as Microsoft, but for very different reasons.
(Credit:
Apple)
While Microsoft may see Windows 7 as a way out of the failure of Vista, Apple plans to take advantage of the launch by catering to the customers who are fed up with the Windows user experience and want to make a change.
"Users are really growing tired of Windows and the headaches it brings," said Brian Croll, Apple's vice president of Mac OS X worldwide product marketing. "We've seen this with Vista, XP, and the other Windows operating systems going all the way back."
While Apple clearly believes Mac OS X Snow Leopard is a superior operating system, the company doesn't believe it comes down to a comparison of the latest releases that will make the difference. Apple believes that for a lot of users it is an accumulation of issues.
The latest issue will be the amount of work that Windows XP users have to go through to upgrade to Windows 7. The need to erase the hard drive, install Windows 7, re-install applications, and update everything may be too much for some users to handle.
"We think a lot of folks will look at that as the straw that broke the camels back," Croll said. "People are tired of the headaches with Windows and this is another great excuse for people to check out the Mac."
Apple is also betting that many XP users who will have to upgrade their computers in order to run Windows 7 will instead choose to check out a Mac. But the cost of the new computer isn't the only thing users have to look forward to; there's also the software price tag.
For many consumers, Apple feels it has that covered too, especially with iLife, its suite of applications that includes iPhoto, iMovie, GarageBand, iWeb, and iDVD. iLife is included for free with every Mac.
"That's huge. It's a key part," Croll said. "You have the entire software environment, and you have iLife built-in. Everything you need is right there. With Windows 7 there is a lot of assembly required and even after that, it doesn't compare with what you get in iLife."
Apple declined to say if it was planning any price cuts, TV commercials, or special events at the its retail stores to welcome potential Windows 7 users.
"There's not going to be a lot of change in the Windows world," Croll said. "At the end of the day it's still Windows."
Updated 1:45am PST Tuesday with pricing information.
McAfee has released a new security suite designed to help businesses better handle security for their growing segment of Macintosh computers.
Targeting small to large companies, McAfee Endpoint Protection for Mac provides antivirus and antispyware features, and both an inbound and outbound firewall, McAfee said Tuesday.
The company is positioning the tool as a plus for IT administrators and for users. Administrators can use the same console to manage McAfee security on both Mac and Windows machines, said the company. The software lets administrators deny or control which applications can run on supported Macs. The suite's ePolicy Orchestrator tool can also generate reports of malicious activity for review.
Some have debated whether the Mac needs security software since it has traditionally been a less visible target than Windows for attack. But with Internet threats continually on the rise, few computer environments are completely immune. Even Apple has advised Mac users to protect themselves with security software.
Antivirus software for the Mac has been sold for a long time by companies such as Symantec and McAfee. But most products have been geared to the individual user.
McAfee sees its Endpoint Protection suite as filling a growing need at schools, companies, and government agencies that have adopted more Macs in recent years.
"The demand for Macintosh in the enterprise is steadily growing, yet organizations are either not using any security technology for these endpoints, or they are using a standalone, non-manageable anti-virus protection solution," Peter Lincoln, IT director at Aquent, said in a statement provided by McAfee. "The use of McAfee Endpoint Protection for Mac enables us to have complete protection on all our endpoints. Using the same integrated management console also allows us to lower our operational cost and ensure security and compliance."
A survey conducted last year by ITIC showed that a greater number of companies were planning to allow Macs into their workforce.
McAfee Endpoint Protection for Mac is compatible with the latest release of Apple's Snow Leopard as well as existing Leopard and Tiger environments. A McAfee spokesperson said the product's retail price would be $55.08 per computer for a network of 500 - 1000 computers. The pricing includes one year of Gold technical support.
While the number of Apple-owning households continues to grow, the vast majority of those Macs are sharing space with at least one Windows-based PC, according to a new study.
The NPD Group said Monday that its online survey found that 12 percent of households with a computer have at least one Mac, up from 9 percent a year ago. Nearly 85 percent of those with a Mac, though, also have at least one Windows-based PC.
(Credit:
Apple)
Overall, Mac owners tend to have more computers and more electronic devices than non-Mac owners. Two-thirds of those with an Apple machine have three or more computers, compared with 29 percent of Windows-only houses.
Houses with Macs also tend to be home to twice as many gadgets, including more iPods and GPS systems than are present in non-Mac abodes.
That makes me feel a bit better about my own domicile, which is home to several Macs and PCs, not to mention more gadgets than I care to admit. There's another reason, though, why Apple owners tend to have more digital gear than their non-Mac-possessing counterparts.
"While Apple owners tend to own more computers and more electronics devices, there is also a high correlation among Apple owners and more affluent consumer households," NPD analyst Stephen Baker said in a statement. "Thirty-six percent of Apple computer owners reported household incomes greater than $100,000, compared to 21 percent of all consumers. With a higher household income, though, it's not a surprise that those consumers are making more electronics purchases."
NPD compiled its results from 2,300 responses to its online survey.
New evidence from Apple resellers suggest that updated Macs are on the horizon, according to a report from AppleInsider.
(Credit:
Apple)
Apple resellers are reporting shortages of both Mac mini models coming from Apple. The company also reportedly issued an advisory earlier this week to its own retail stores that the Mac mini models and all four iMac models would not be restocked.
Reports surfaced in late September suggesting a new iMac with a thinner enclosure and possibly a Blu-ray optical drive is ready to be rolled out by Apple before the end of the year.
The wait time for Apple authorized resellers to get a Mac mini is currently two to three weeks, while the Apple online store lists the wait time as one to three business days. Having to wait one to three days for a computer may not seem that long, but all other systems on the online store ship within 24 hours.
Apple's MacBook could also be in line for an update before the end of the year. While the new models are thought to be similar to the existing MacBook, the update would most likely include processor and hard drive capacity updates.
The timing of the new Mac models makes a lot of sense. With the busiest shopping period of the year fast approaching, Apple is already set for iPods. The release of new Macs now would round out the offerings for the holidays.
