Apple

(Credit: CNET)

After reading Engadget's report citing recent complaints about Flash video playback mucking up system resources on the latest 27-inch Apple iMacs, we decided to test out the claims using our own system. Users on the Apple Discussion threads noticed a bug in the Flash Player that bogs down CPU processes, resulting in choppy audio and video playback.

We visited several sites with heavy streaming video content like Hulu, YouTube, and the Break Media Network, and experienced similar issues: popping sounds and jerky video rendering the content unwatchable on several accounts. Like many of the users in the Apple thread, we called up the Activity Monitor and saw that the Flash Player demanded a surprising 114.4 percent of the iMac's CPU processes.

We were able to temporarily fix the problem by putting the computer to sleep and waking it up, but some people are speculating that a hardware malfunction could be to blame. We've also tried to contact Apple for official word, but our messages have been as yet unreturned.

If you're experiencing similar problems, we'd like to hear about it--leave a comment and let us know the issue and what you did to fix it.

Battery issues with the iPhone 3GS have led Apple to contact some customers to get first-hand reports on what may be causing premature draining, according to users on Apple's forums and the iPhone Blog enthusiast site.

(Credit: The iPhone Blog)

Apple's discussion boards have been buzzing with users complaining about poor battery life with the iPhone 3GS, which was released in June.

In some cases, users on the forums say the battery is draining while the iPhone is on standby. Other users say that after charging the battery overnight, it mysteriously drains after sending a couple of text messages or e-mails. Turning off features like Push Notifications and Bluetooth seem to have no effect for most users reporting problems.

Apple's support team has started contacting some customers who reported their battery problem to AppleCare, according to the enthusiast site and Apple's own forums. AppleCare is apparently asking customers to enable battery-life logging on the iPhone and then sync the logs to a computer. AppleCare is then asking customers to send in the logs, so it can try to figure out what's causing the issue.

The company apparently is telling customers that battery logging does not affect battery life itself, but that the logs do take up hard drive space. Thus, customers should plug the smartphone into a computer to get the logs off the device. This is done automatically when the iPhone is synced to a computer.

Apple representatives weren't immediately available for comment.

Early adopters of Apple's latest MacBook Pros and MacBooks (shown here) are reporting glitches with the laptops.

(Credit: CNET)

Problems with Apple's newly redesigned MacBooks are being reported on Apple discussion boards and across the Internet.

The new notebooks, which have already run into problems with the trackpad, are said to have problems with video performance, third-party memory chips, and staying in sleep mode. It's always difficult to get a sense of how widespread such problems are from tracking message board posts--and every computer ever made has had problems--but the volume of such complaints regarding the new systems seems to be increasing.

Gizmodo collected some of the more pressing problems in a post Monday. The memory issue involves crashes that appear to be linked to adding third-party memory chips into the new MacBooks and MacBook Pros. Apple charges way more for memory upgrades than other companies such as Crucial or Other World Computing, so savvy Mac users interested in adding memory on their own often choose one of those products.

That post also highlights an issue that involves the MacBook Pro being unable to stay in sleep mode, turning itself on when closed every minute or so, or freezing when woken up by the user. That issue doesn't seem as serious as the memory one, but if you've noticed this problem resetting your MacBook's PRAM seems to have worked for some people.

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Apple posted a support document over the weekend on its Web site addressing reports of interminable "blue screen" problems that caused some Mac users upgrading to Mac OS X Leopard no small degree of frustration.

Some attempts to upgrade to Leopard were stymied after the installation process was almost complete and users attempted to restart their machines. A long thread on Apple's discussion forums outlined the problems, in which their Macs would get hung up on the initial boot screen. That screen happens to be blue, inviting comparisons to the infamous Windows "blue screen of death" encountered when Windows crashes.

Apple said the problem could be related to "application enhancement software," and a Computerworld article identified Unsanity's APE software as the source of many complaints. Unsanity develops software that allows Mac users to customize the look and feel of Mac OS. An Unsanity representative told Computerworld that problems might occur only on outdated versions of APE that shipped before Apple switched to Intel's chips.

Problems were also noted in Apple's support forums by Mac users who had never installed the APE software, however, so it doesn't appear that all the blame can be placed on third-party enhancement software. Apple recommended two solutions for Leopard owners attempting to upgrade: novice users should reinstall Leopard using the "Archive and Install" method detailed here. Mac owners who have been around the block a few times can try the other solution, which involves using the command line to get rid of the application enhancement software.

If you've tried those suggestions and you're still having trouble completing the upgrade, check out the discussions forum on Apple's support page, and let us know what's going on.