If your new MacBook's glass trackpad was having problems recognizing your clicks, Apple has a fix available.
(Credit: Apple/Josh Lowensohn)Apple has released a firmware update for new MacBook and MacBook Pro owners bedeviled by their glass trackpads.
The update is designed to fix an issue with the new trackpads unveiled by Apple in October, which replace the traditional trackpad/mouse button combination with a trackpad that also serves as the button. The first few owners of those systems, however, reported a persistent problem in which clicks on the trackpad would not register.
Let us know if the firmware solves your problems or if you have any problems installing the update, which should be appearing in Software Update for owners of the new systems as we speak. Apple's release notes for the update can be found here.
Apple CEO Steve Jobs explains the new trackpad design used on Apple's MacBooks, which is apparently causing some early problems.
(Credit: James Martin/CNET News)The new glass trackpad introduced on the MacBooks unveiled by Apple last month appears to be giving some users fits.
The trackpad on the new MacBooks and MacBook Pros does away with a separate button, turning the whole trackpad into the mouse button. It also supports several new multitouch gestures for rotating pictures or scrolling. But The Register notes that some users are running into problems where the MacBook doesn't register clicks on the trackpad.
Apple's discussion boards are seeing some activity related to this issue. It's not clear whether this is any kind of hardware or software glitch, or whether or not people are actually causing the problem by resting their thumb on the trackpad over the space that previously contained a button. Older MacBooks had a settings option for ignoring accidental trackpad inputs, but that seems to have been removed on newer models to allow for the multifinger gestures.
Either way, a MacBook user reported that he e-mailed Apple CEO Steve Jobs to complain about the issue, and received a phone call from an Apple representative saying that the company was looking into the problems. We weren't able to duplicate the problem on a MacBook lying around the office, but let us know if you're seeing this issue.
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