Intel on Monday said it is investigating a glitch that prevents an Apple iPhone from synching with certain PCs that use a new Intel chipset.
"Our leading theory is a BIOS or system configuration issue, but we are still investigating," Intel said Monday. The BIOS, or basic input/output system, is the initial code that runs when a PC is powered on. The BIOS identifies and initializes system devices such as the chipset, graphics card, and hard disk drive. Makers of PC circuit boards, aka motherboards, typically offer their own BIOS.
The problem is thought to be tied to the Intel P55 chipset and desktop motherboards from certain manufacturers, according to a report in The Register.
The Intel P55 Express chipset supports the Intel Core i7-800 and Core i5-700 series processors, according to Intel. The chipset is new and has only been available since summer.
As depicted in an "Apple Discussions" thread, on certain PCs or motherboards with the P55 chipset, Apple iTunes 9 for Windows will recognize the iPhone, but when a sync is attempted, an "error 0xE8000065" is generated, indicating an iPhone connection failure. Windows 7 is also cited as a common problem, particularly the 64-bit version of Windows 7.
"Microsoft has not seen this particular question posed in the Microsoft Answers for Windows 7 community forum, nor in any of our call centers," Microsoft told the The Register on Friday. "If we determine this to be a problem specific to Windows 7, we will post an update on the Microsoft Answers site."
The Apple Discussions thread proposes a number of possible solutions.
Apple could not immediately be reached for comment.
The MacBook might be getting changes inside and out in the next several weeks.
(Credit: Apple)Apple might have decided its partnership with Intel doesn't mean it has to use all of Intel's products.
AppleInsider reports that Apple could be using a chipset from a different company--or even an internally developed one--in the next iteration of the MacBook, expected to arrive in the next six or eight weeks. Like other notebook vendors, Apple had been using Intel's mobile Centrino chipsets in its MacBook line ever since 2006 but it's going to pass on the Montevina version of those chipsets this time around, according to the report.
Intel has done an excellent job reinventing the company around mobile processors, starting with the original Pentium M design back in 2004 and carrying forward to today's Core 2 Duo. But it has done a much less stellar job with the integrated graphics chipsets that connect those processors to the rest of the system, such as the memory chips and hard drives.
Most notebooks use integrated graphics chipsets over discrete graphics chips to cut down on power consumption, but the graphics performance of Intel's chipsets leave a lot to be desired. Microsoft was less-than-thrilled about the performance of the chipsets that were scheduled to arrive with Windows Vista, and Intel has had problems getting other chipsets to live up to their promise.
If it's an internally designed chipset that Apple has in place for the new systems, history would be repeating itself at the company, which used to design much of the internal hardware that went along with IBM's PowerPC chips back in the day. Apple recently acquired a passel of chip designers from P.A. Semi, but Steve Jobs has said those folks are working on future chips for the iPhone and iPod Touch.
AppleInsider thinks Apple might have contracted with Advanced Micro Devices or Via for the new chipsets, but offers no details on what might actually be inside the new systems. Given Nvidia's huge mobile chipset problem this summer, it is probably not in the running if Apple's looking at other suppliers.
In other pending MacBook news, Computerworld reports that the new systems will arrive in September with glass touchpads, which seems a bit curious. Glass might allow for all kinds of trackpad-oriented multitouch goodness, but it seems like a warranty nightmare to me.
The new notebooks are expected to borrow design cues from the MacBook Air and bring the aluminum casing on the MacBook Pro and MacBook Air to the MacBook.
AMD is looking to put a troubled 2007 behind it with a pair of announcements Tuesday highlighting its desktop chipsets and manufacturing advances.
The company plans on Tuesday at the CeBit conference to unveil its most up-to-date integrated graphics products for low- to mid-range desktop PCs in the new 780 series chipsets. The chipsets allow moderately priced PC buyers to run games based on the DirectX10 technology and to get additional performance out of discrete graphics cards if they need more juice.
Integrated graphics chipsets are used in the majority of PCs sold in the world. They're designed to provide PC users with basic graphics technology at a lower cost than adding a discrete graphics chip from a company like Nvidia or ATI.
AMD was a little late to the party when it comes to delivering a standardized CPU and chipset combination, but its acquisition of ATI Technologies allowed it to catch up to Intel. Intel's integrated graphics division has struggled over the past few years, and AMD has tried to seize upon that weakness as a competitive balance to Intel's current advantage in just about every other part of the market.
The support for Microsoft's DirectX 10 technology allows more sophisticated games designed using the technology to run on AMD-based PCs, said Niles Burbank, a product manager in AMD's graphics division. Perhaps not nearly as well as those games would on a more expensive gaming system, but at least they will work.
And if customers of a 780-series PC decide they'd like a little more performance, they can use AMD's Hybrid Graphics technology to add in a discrete graphics card and get the combined benefit of both the integrated graphics and the discrete card. According to AMD, most times the integrated graphics technology in a generic chipset is disabled when a PC owner adds a discrete card to the mix.
PCs using the chipsets will start arriving in the second quarter from all of AMD's current partners, including the big guys like Hewlett-Packard and Dell. There will be two varieties, the 780G with more performance and the 780V for the truly cost-conscious buyer.
AMD is also using CeBit, held in Hannover, Germany, to make a manufacturing announcement related to its chip-making factories in Dresden. The company will formally announce that it has begun shipping samples of "Deneb" and "Shanghai," its first 45-nanometer processors for desktops and servers, respectively.
Deneb and Shanghai are essentially shrunken versions of the integrated quad-core Phenom and Barcelona processors introduced last year. AMD is well behind Intel in introducing 45-nanometer processors, as Intel's first models shipped in November, and has set an ambitious goal of switching from 65nm chipmaking technology to 45nm technology in 18 months; it usually takes 2 years.
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