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September 12, 2008 7:44 AM PDT

Apple stomps bugs with iPhone 2.1 software release

by Stephen Shankland
  • 114 comments

Apple has released version 2.1 of its iPhone software, promising a wealth of bug fixes for a pioneering device that suffered a number of problems.

Chief Executive Steve Jobs had promised the iPhone update in a speech Tuesday during a launch event for next-generation iPod music players, saying, "This is a big update, and it fixes lots of bugs."

The company's software update page shows just how big:

  • Decrease in call setup failures and dropped calls
  • Significantly better battery life for most users
  • Dramatically reduced time to back up to iTunes
  • Improved e-mail reliability, notably fetching e-mail from POP and Exchange accounts
  • Faster installation of third-party applications
  • Fixed bugs causing hangs and crashes for users with lots of third-party applications
  • Improved performance in text messaging
  • Faster loading and searching of contacts
  • Improved accuracy of the 3G signal strength display
  • Repeat alert up to two additional times for incoming text messages
  • Option to wipe data after 10 failed passcode attempts
  • Genius playlist creation

The page also instructs iPhone users to use the latest version of iTunes to perform the update. So beware, Windows Vista users.

The iPhone 3G has generally won acclaim for its design and the range of third-party applications that now can run on the device, though some miss features such as copy-and-paste and voice-command dialing. However, network connectivity troubles and other issues have tarnished the iPhone 3G's debut.

August 20, 2008 5:17 AM PDT

Report: iPhone app crash fix coming next month

by Caroline McCarthy
  • 23 comments

Apple has reportedly acknowledged the fact that many third-party iPhone applications have been crashing on launch, according to AppleInsider.

One of AppleInsider's readers says that after he contacted Apple about the problem, he received a response from CEO Steve Jobs himself: "This is a known iPhone bug that is being fixed in the next software update in September."

Apple representatives did not immediately have confirmation.

That was the full extent of Jobs' e-mail, AppleInsider said. While the most talked-about mobile-software problems for Apple right now are still the issues with MobileMe, crashing apps have been causing a number of complaints as well.

The most recent software update, 2.0.2, hasn't solved the issue, which iPhone owners say will load an application temporarily before it shuts down entirely and returns to the home screen.

Meanwhile, Apple's consumer satisfaction ratings have climbed, leading the PC industry for the fifth year in a row.

November 6, 2007 11:21 AM PST

Leopard bug identified with moving data

by Tom Krazit
  • 48 comments

If you're moving data from one Mac or PC to a Mac running Mac OS X Leopard, don't trip over the cord.

Tom Karpik, a computer science student at the British Columbia Institute of Technology, says he has identified a bug in Leopard that can cause you to lose data if problems occur while moving files between two different storage volumes, such as two different hard drives. Apparently, the problem is that if the source of the file crashes or is disconnected from the network while the move is under way, the contents of the file completely disappear from the source machine, and you're only left with whatever had already been copied to the destination machine.

Be careful when moving files from a Mac or PC to a Leopard machine.

(Credit: Apple)

We're talking about moving files here, not copying them, which is a bit more dangerous way of getting a file from one place to another. When you opt to move a file, you're acknowledging that you want that file deleted from the source machine after the operation is completed. And you have to actually hold down the Command button when dragging the file from one volume to another to bypass the default way of doing this operation, which is to "copy" the file from source to destination when the icon is dragged across the screen.

Commenters on Karpik's blog, Slashdot, and others like Daring Fireball's John Gruber point out that you're asking for trouble if you opt to "move" files rather than copy them. An easy way to avoid any problems is to just drag the file from one volume to another without pressing any keys, and if you really want the file gone from the source machine, manually delete it after everything has been completed.

But Karpik's point is that Leopard shouldn't delete the source data until it has verified that the transfer was successfully completed. "Windows behaves differently in that it never deletes the source unless everything has been completely copied to the destination. This is just sane, to-be-expected behaviour," he wrote in an e-mail in response to asking for clarification on a couple of his findings. Some commenters on Karpik's blog said this is an issue that has existed since Panther (Mac OS X 10.3), but I haven't been able to confirm that.

I sent an e-mail to Apple earlier this morning asking if it had identified this as a bug or problem, and if any fix was anticipated. I'll update if I hear back.

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