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February 27, 2009 5:14 PM PST

Amazon retreats on Kindle's text-to-speech issue

by Greg Sandoval
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Apparently, Amazon won't fight the publishing industry on the issue of whether the Kindle 2's text-to-speech function violates copyright.

The retailer, which makes the popular Kindle electronic-book reader, announced late Friday that the company is modifying systems to allow authors and publishers to decide whether to enable Kindle's text-to-speech function on a per-title basis.

Amazon began its press release with tough talk. "Kindle 2's experimental text-to-speech feature is legal," Amazon wrote. "No copy is made, no derivative work is created, and no performance is being given."

But then the company says: "We strongly believe many rights holders will be more comfortable with the text-to-speech feature if they are in the driver's seat."

There is no mistaking what happened here. Amazon caved. For Kindle owners interested in the text-to-speech feature, the device just lost value.

The Authors Guild, a trade group representing 9,000 authors, began criticizing Amazon shortly after the Kindle 2 debuted earlier this month. The guild's president, Paul Aiken, told CNET this week that Amazon was taking a hard-line position in discussions between the guild and the company. He also said there was a possibility that the guild could sue over the issue.

"Anytime you have a new means of accessing content," Aiken said, "there's always some sort of aggregator that wants to control it and keep the value for themselves."

Fred von Lohmann, senior attorney at the Electronic Frontier Foundation, an advocate group for the rights of Web users and technology companies, said he was grateful that Amazon went out of its way to make the point that the company didn't believe text-to-speech technology violated copyright.

"Nevertheless, Amazon decided to allow copyright owners to make the decisions themselves whether to use the feature," von Lohmann said. "They are entitled to do that. The issue of text-to-speech will have to wait for another innovator."

One point that von Lohmann noted was that there are plenty of PCs that offer text-to-speech, and the Authors Guild hasn't objected to those. "Maybe Apple should be looking over their shoulder," he said.

It's easy to understand why Amazon may have back-pedaled. Even the staunchest supporters of text-to-speech say that it won't replace audio books any time soon. Computers can sound like humans but they can't insert emphasis or offer much of a dramatic rendering because they don't yet understand what they're reading--and likely won't for a very long time, say the experts.

Greg Sandoval covers media and digital entertainment for CNET News. He is a former reporter for The Washington Post and the Los Angeles Times. E-mail Greg, or follow him on Twitter at http://twitter.com/sandoCNET.
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Add a Comment (Log in or register) Showing 1 of 2 pages (37 Comments)
by bigpicture February 27, 2009 6:23 PM PST
Litigation never is a very good business model anyhow. Businesses are pragmatic, the only party that wins in a litigation are the lawyers.

Pretty soon in this economic environment the authors will discover if they want to sell books on this media they better enable the text-to-speech. It took some years but the RIAA is coming to grips that we live in changing times, and business models need to adapt, and WHAT THE CUSTOMER WANTS IS KING. And attempting to create fenced monopolies by any method is bad for customer relations.
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by sharmajunior March 1, 2009 11:16 AM PST
I say ditch the Kindle. Any company who caves in to worthless demands of its suppliers and doesn't have the b***s to stand up to them deserves to shut down and go out of business.

Stop buying the kindle and that'll teach Amazon a lesson. Who do they think they are trying to disable features they have put into the device.
by technewb February 27, 2009 7:18 PM PST
Text to speech should be allowed for people with reading disabilities. I think Amazon should reconsider what power they just gave to the publishers. It should not be to the publishers if a dyslexic person can read on the kindle or not. Amazon will loss out on sales because of their decisions. I say let the publishers sue, they could always counter sue.
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by Fun-Timer February 27, 2009 7:26 PM PST
Drat! I was getting excited about giving my mom one for Mother's Day. She has macular degeneration and is depressed about being unable able to read in the future. She reads a book every few days--with a BIG magnifier glass. The Kindle 2 with text to speech was like an answer to our prayers. I guess the publishers would rather she get them free from the Blind groups than pay for the books she would "read" on a Kindle.
Saves us money! Thanks publishers!
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by artistjoh February 28, 2009 11:38 PM PST
Text to speech was never really a very good alternative for your mother. The robot like emotionless voice can be annoying with a long book. What you need for your mother is to give her an iPod and a subscription to audible.com There you will find books read by humans a few of which could put you to sleep, but the majority of which are excellent story tellers. Your mother would then discover that she can read in all sorts of situations she couldn't before like walking down the street, doing chores etc as well as just realaxing in an arm chair, closing the eyes and enjoying the book in spoken form.

While I recommend audible.com (they offer 51,000 titles BTW and growing rapidly) there are many other audio book services out there with books at all price points available for download. It is also possible to buy audio books on CD and rip them into iTunes which can then be listened to on the iPod.
by shootthecops February 27, 2009 7:29 PM PST
oh yea, thats why i dont buy the kindle, DRM
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by sharpcrimper2 February 27, 2009 7:58 PM PST
continuing evidence that Bezos is no Jobs and Amazon will always be a follower. Sad...
Reply to this comment
by SeizeCTRL February 28, 2009 8:31 AM PST
Yeah because it took how long for Jobs to get around to getting rid of DRM? Kindle is new to the game, give them time to get some clout and market. It's not like Kindle is a household name yet and in the backpacks of nearly every tween in the modern world.

Amazon and Apple are 2 different types of companies and Amazon does incredibly well at what it's supposed to do. Not sure what you mean by follower, since I can't buy books, jeans, watches, coats and millions of other things from Apple. The only thing that makes them close in any category is the new Amazon MP3 store which was DRM free the getgo... something that's taken Apple many years to accomplish.
by Jay Jennings February 28, 2009 11:22 AM PST
His point had nothing to do with getting rid of DRM or being able to buy clothing. It had to do with standing up to the publishers so your customers win.

We've seen Apple do that in the past -- and we just saw Amazon do the opposite. Cowards.
by technewb February 27, 2009 8:32 PM PST
One more thing. Cnet please don't sue me for using text-to-speech to read this web page. :(
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by Gabey8 February 27, 2009 8:35 PM PST
Groups that are formed to advocate for the needs of blind and low-vision people should write letters to Amazon and to every publisher that fails to activate the text-to-speech option on their books. What a dunderheaded move it would be for any publisher to block the text-to-speech function.
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by MonTemplar February 28, 2009 3:43 AM PST
I think that Amazon are counting on the ire of the blind and partially-sighted to fall on publishers now and make them rethink via guilt-tripping...
by bluemist9999 February 28, 2009 6:27 AM PST
Actually, wouldn't it be flat out illegal for publishers to block content for the disabled (i.e. turn off text to speech) if the user is blind or otherwise incapable of reading?

I thought there was a law mandating equal access for the disabled (the ADA or somesuch). Would that apply here?
by John_Duncan_Yoyo March 1, 2009 10:24 AM PST
I think Amazon just stepped in a big pile of snakes here. The Blind, Dyslexic and people with other reading disabilities should be able to A) marshal the the government to stop Amazon from discriminating against them and B) allowing individuals to sue them for discrimination.

The WGA was small peanuts and Amazon should have stuck it out and had a court tell them they were in the clear. Now they get to lose money from being attacked by the people with a better case. Amazon and the WGA will both get to look like idiots.

Text to speech is awful but if you are stuck with it or nothing if will do.
by 4dthinker February 28, 2009 3:54 AM PST
Authors Guild: Rather than fight, how about join? The text reader isn't perfect, but can do a much better job reading if the text is "optimized" for the reader software. How about offering "Reader Optimized" versions of your books that cost a little more (perhaps your profit from audiobooks) but sound perfect when read aloud by the Kindle? Get Amazon to allow codes in your text that will change voices as characters change. Then get Amazon to create a few hundred unique voice profiles to choose from. My Samsung YP-P2 media player can read text aloud to me. That ship has already sailed and you're not on it. Yet.
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by jsunp February 28, 2009 5:03 AM PST
What's next? Will book publishers file lawsuits against people for reading a bedtime story to their kids?
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by kbingham1 March 1, 2009 2:32 PM PST
LOL
by DatabaseDoctor February 28, 2009 5:09 AM PST
So let's keep track or even create a website that lists the authors that are denying us the ability to use the content we purchased from them (indirectly) the way we want it. Then, knowing an author is on the list, you make the choice on whether you want to support him/her by buying that book.
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by gsekse February 28, 2009 5:21 AM PST
It is sort of silly, since the technology is quite poor at this time. The ability to copy or get around actions to prevent use of a product is so prevalent now that it's really rather moot. I mean, authors have a bigger problem coming. The next generation of consumers are different, they won't buy a paperback. They will want their books in electronic form. Once this becomes the norm, writers will have the same problem as musicians have with illegal copying. The difference will be that Authors can't make money with "concerts" and "tours". I do wonder how that will be taken care of. Books are text items, sooo easy to copy and manipulate.
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by geneven February 28, 2009 8:08 AM PST
The technology is great at this time. I suggest you go to www.nextup.com and listen to some of the best voices -- I like Samantha, Heather, and Crystal, particularly. I have listened to many, many books using this technology -- about half of Henry James's novels, and a good number of Sue Grafton novels as well, for example.

And I understand that Samantha is one of the voices that comes with the new Kindle! That is exciting to me.

I wonder if you could use the text-to-speech feature on the Kindle to listen to Project Gutenberg (free) content? That would be great, if the quality of Samantha is as good on the Kindle as it is on a computer.
by skillingssucks February 28, 2009 5:42 AM PST
I think "pussed out" was the phrase they were looking for.
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by karmamule February 28, 2009 7:22 AM PST
Seeing as Amazon is trying to convince publishers and authors to release as many books as possible for the Kindle, it's not surprising they had to give in on this issue. If they hadn't I suspect the number of books getting a Kindle edition created would have decreased significantly.
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by OmegaWolf747 February 28, 2009 8:45 AM PST
So reading aloud now violates copyright? Will parents be arrested or fined for reading to their children?
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by gerrrg February 28, 2009 11:00 AM PST
Someone probably threatened to pull the licensing plug on Amazon, so they caved. It didn't matter if they were right or wrong, but if they couldn't gain access to books, Kindle sales would be die.
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by Jay Jennings February 28, 2009 11:20 AM PST
Oh, please. Amazon has more power at this point than the book publishers. You think Amazon can't say, "Give us a Kindle edition or we won't sell the physical edition."

Up until now the book publishers would have agreed. But now, Amazon has shown it'll back down even if what they have is better for their customers.

I'll go to bn.com more often now.
by ChuckyMMM February 28, 2009 11:33 AM PST
Ugh... This irks me to the nth degree. I wish Amazon would have a pair and would stand up to these people. I don't quite see how text-to-speech violates any copyright. There is no way any "unauthorized copy" is produced to make this technology possible. Amazon could have easily won any lawsuit against them over the text-to-speech issue.

Have ANY of these copyright holders ever heard of accessibility? My guess is no, since all of them probably have normal eyesight and can read the words placed in front of them. If publishers want to start putting out their content electronically, then they are the ones who are going to have to start changing their ways to make their content available to everyone, not just those with eyesight good enough to actually see the letters in front of them.

Shame on any publisher or author who believes that text-to-speech is a copyright issue!

This makes me wonder if that screen reader in your OS or accessibility browser is illegal then?
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by dascha1 February 28, 2009 1:14 PM PST
The solution is pretty simple really. Just have the rights owner create their own voice and play it in sync with their book. Problem solved. Move on folks...
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by February 28, 2009 9:45 PM PST
My only interest in the Kindle is its text to speech function, which makes available a wide selection of contemporary books that are not recorded by audiobook companies, for use while driving or walking. To the degree the publishers pull out on this or if it becomes difficult to determine which Kindle books can be read aloud my interest in the product plummets.
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by bluecansam February 28, 2009 10:35 PM PST
It?s really a shame. I?m blind and require text to speech to read. I had really been banking on buying the Kindle so I could purchase lots of books and read them right away, rather than paying the ridiculous book on CD prices, or waiting the 12 months it takes for it to be released in the books for the blind and physically handicapped libraries. It is true the blind population comprises only 1% of America, but 1% is over one-million new customers that would have come to Amazon and bought from those authors who complained about it. I dislike seeing prejudice and discrimination, especially when it?s born of ignorance or carelessness. I?m tempted to sue, myself.
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by bookaholic8453 March 1, 2009 4:20 PM PST
Bravo! You are absolutely correct.
by MagnoliaSouth February 28, 2009 11:42 PM PST
Let the piracy begin... The incredibly foolisth Authors Guild is going to have a big surprise waiting around the corner for them. Have they learned nothing from the mp3 war? Consumers WILL win, despite their remonstration.

Let us compare their claims, with the film industry. When a viewer watches a movie on DVD, as a general standard these days, they are given the opportunity to hear audio AND read subtitles. Most even offer audio and subtitles in foreign languages too! They are not trying to make more money off of those who cannot hear as well as the average person, which is what the Author's Guild is trying to do. Authors are trying to prey on the, "visually less fortunate." These are the people who do not qualify for help as the blind do, but who still cannot read the words on the page. This means that those book readers have to instead spend more money on audio books, as they are not (yet) declared legally blind.

In the film industry, anyone (despite their disabilities) can either watch or listen to a DVD without any cost difference. This means that they cater to disabilities at all levels, unlike the book industry. Additionally, if we wanted the book in Spanish too, we'd have to buy ANOTHER edition and this is not so with films. What makes the Author's Guild so high and mighty? What makes them any more important than a film industry?!

Nope. This is just plain wrong! As I said, let the piracy begin. The Authors Guild is going to lose this one and lose big. I foresee a lawsuit which will lead to a requirement in packaging both written (in several languages) and audio books (in several languages) in one very reasonably priced package. They shall reap, what they sow. They had better be careful with their demands. They're about to become fewer if consumers get a hold of them.
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