Yahoo outages frustrate some users

Outages across the country left some registered Yahoo users without e-mail or instant-messaging capability on Tuesday and Wednesday.

While the company acknowledged an early morning outage Wednesday, some Yahoo user reports indicated that services were also out on Tuesday night in some areas. There were also complaints of Yahoo Sports Fantasy Baseball being unavailable.

"I've been encountering problems with logging in to Yahoo last night and again this morning. Sluggish to get into mail, and I have been unable to log in to Messenger at all this morning," said Joe Beaulaurier, the blogger for "The Unofficial Yahoo Weblog," which is part of the Weblogs, Inc. Network. The site also received comments from users complaining that Yahoo did not immediately post a notice about the outage on its main page.

While Yahoo's e-mail and messenger services were inaccessible for some people, Yahoo Search, Yahoo News and the Yahoo home pages seem to have been unaffected.

"For a brief period early this morning, certain areas of Yahoo were inaccessible to a portion of registered users due to software-related issues," Yahoo spokeswoman Kiersten Hollars said in a statement. "We have identified the issue and corrected it. We know that this may have caused some inconvenience, and we apologize to our users who might have been affected. We take these issues extremely seriously, and Yahoo is instituting new processes to protect against similar incidents from occurring again."

Yahoo did not release any details on the percentage of users affected, or what specifically caused the "software-related issues."

On Monday, Yahoo announced a beta release of its new instant-messaging application with voice. Coincidentally, the beta version was released the same day Microsoft officially launched its own new service, Windows Live Messenger.

Yahoo Messenger with Voice offers several plug-ins in addition to new communications features. In order for outside users to contribute to the system, Yahoo has opened its application programming interface for people wishing to develop additional plug-ins.

[thenet411]

Oh boo hoo people...

Come on people, it was a temporary outage. Get over it. If your email is really THAT important, run your own mail server and then you have only yourself to blame when your email is out.

[Guillaumeb]

Completly agree

Even "mentionnng" such a temporary glitch is completly pointless.

Do you actually realize that such accidents are common things over at MSN/Hotmail?

Give Yahoo! a break

[n3td3v]

just a few things...

the issue was with yahoo's login infrastructure, effecting all yahoo users trying to access all of yahoo services, not just yahoo messenger, mail and sports.

while yahoo login (all servers) were down for a total of 10 hours, yahoo network performance on its web applications (including the homepage) were running slow.

yahoo users were unable to login, even with correct password.

when trying to access yahoo's http web based login interface, users were mey with a 504 gateway message.

when trying to login to yahoo using their protocol without going via the http web interface, correct passwords were also turned away.

it is unclear how much profit was lost by the sunnvale calif based internet based corporation, on yahoo's paid services during the unexpected outage.

yahoo is unavailable for technical discussion on the exact reason for the outage, and has made no further attempt to apologise to its 30 million + users.

many of yahoo u-s users arrived at work unaware of the chaos that had happened, due to the outage having been during the small hours in the u-s.

european users were more effected by the outage, as they are in a different time zone.

wide spread reports were noticed throughout the outage period, and after the login issue was fixed between 3pm and 4pm local uk time, there were lots of users re-joining their friends on the yahoo chat and yahoo messenger service asking each other what had happened, and shared their war stories with one another.

all users are now in good spirits, and are now back to enjoying the yahoo experience, trouble-free.

users complaining via the customer care web form were met by auto responders.

yahoo hasn't mentioned how it will make it upto its users, although free beer and chocolate hasn't been ruled out.

http://n3td3v.googlepages.com

[bob haring]

yahoo

sbc yahoo was unavailable in tulsa, ok, from about 9p tuesday until almost noon wednesday. for a time it was possible to access internet using internet explorer rather than yahoo browser, but wednesday morning all yahoo mail and other services were not available via ie. bob haring

[CancerMan2]

They Never Notify Customers, Not Business Class Service

Yahoo NEVER notifies customers of problems with their system. This is NOT a business class operation, regardless of Terry Semel's wet dreams.

For some strange reason I have not experienced any Yahoo access problems in the past 2 days -- email or YM. I also had no problem receiving my daily barrage of spam email thanks to Yahoo's excellent spam filter.

[jbeaul]

The Unofficial Yahoo Weblog

The Unofficial Yahoo Weblog was cited in the article without a link (meh). Here's the link:

http://yahoo.weblogsinc.com

[frobots]

the problem is not solved

I am in Brazil and the problem here persists.

[RobbTC]

Yahoo Music Engine too!

I've paid the yearly fee for the Yahoo Unlimited To Go (only been using it for the last week) and their Music Engine has been down more than it is up it seems. The server outages seem to be affecting this as well the last two days.

[zincmann]

Its called PAYING for a Good email service cheapos!

I have a free Yahoo email as well as hotmail, but if I want email that is reliable I get it through my DSL ISP, never a problem there. So pony up or quit the whining!

[JohnUSA]

Shame on Yahoo

Since yesterday I was having problems signing into my Yahoo email. I wrote Yahoo, and received a standard form reply that the problem is with me, like typing wrong user name or password.
Instead of Yahoo being honest and upfront, and telling their users on their main page about this temporary problem, Yahoo throws the blame at us , their users.
SHAME on you Yahoo.
You S**K big time.

[JohnUSA]

Shame on Yahoo

Since yesterday I was having problems signing into my Yahoo email. I wrote Yahoo, and received a standard form reply that the problem is with me, like typing wrong user name or password.
Instead of Yahoo being honest and upfront, and telling their users on their main page about this temporary problem, Yahoo throws the blame at us, their users.
SHAME on you Yahoo.
You S**K big time.

[djysrv5]

Yahoo outages

Yahoo has been having network fits for weeks, not just two days. It's always the same. The situation boils over and the computer trade press tamely reports that the ISP has "experienced an outage affecting a few users." Wrong. Plus, Yahoo's email spam blocker might as well not exist given the amount of stuff that flows in. Want a better Internet experience, get a better ISP Yahoo.

[nshvlcat]

No Email At All

I had a rocketmail.com email address which was taken over by Yahoo several years ago. I have not been able to receive any email for over 2 weeks.

[tcgathens]

You get what you pay for

and if you are depending on a free service, that is your risk and you have to bite the bullet. Don't go blaming Yahoo.

[lanikins]

It doesn't just impact free members

I am a paying member (Yahoo Plus) and I have had the same issues with outages and inability to access my email. Luckily they seem to have been resolved, at least for now.

[ftpaddict]

Not only in the USA

It was the same story here in Romania. Both Yahoo! Messenger and Yahoo! Mail were down for a couple of days. Needles to say, it was extremely frustrating.

[gabrielb]

Again?

This appears to be happening again at 21:30 EST

[hrmarket]

Yahoo Mail down again

About 4 days ago I logged into my Yahoo account and it allowed me to log in, but does not give me access to my email. It comes up with an error page that says "Sorry for the inconvenience" and provides an automatic button to send an "Error 1" to them. I have sent 10 notices to Yahoo and no help. I realize Yahoo is free is "and you get what you pay for" but when something like this happens you realize that you can't rely on these services because there is NO way to actually talk to anyone and induce a response. So beware in case you have lulled into a sense of security re running business or anything through Yahoo. Has anyone else experienced this lately?

[RaeZeep]

Yahoo Mail Out Again

It seems that many Yahoo mail users cannot log into read, write or receive emails.

Repeated attempts by users to get answers from Yahoo have proved fruitless. No explanations from Yahoo, no announcements, no replies ........nothing. And worst of all no email.

[CLMRoche]

Yahoo Mail Is Down but there is no response from them

I noticed it was down last night. And this morning I received no response from them. I wonder if their mail is not working too. The least they cound do is post an Announcement!!

[VonWilliam]

Delayed-NoDelivery Yahoo EMail ?

NOW ! What is the problem with Yahoo EMail ???
I have been experiencing email that does not show up for a day or two !! This morning I needed some very important emails and my sender said "I sent them !!" "OK...I'll resend" Still did not show up. So....I have been sending myself test emails each hour this morning. so far....1st email is is 4 hours over due. Try finding out if Yahoo has a problem ..... if you can get someone ... all they say is "Ahhhhhh....don't think so"

[pavantandra]

same problems with me

i have been sending emails but my friend not receiving?? i sent
again to his gmail which he received but not to his yahoo.
i tested my mail giving emails from my yahoo account to my
hotmail account and my gmail account. my gmail account received
it but not my hotmail account
whats happening with yahoo.

[flmustang69]

Yahoo Mail Problems

I have had problems for over a week and a half now. I have sent numerous emails asking for support and details and no one at Yahoo will tell me anything other than political BS. I have asked for contact info of upper management and again nothing but BS is sent back. I have noticed that every time Yahoo releases a new version of Messenger they have issues with email and Messenger. I have followed this trend now for over 3 years. It really sucks for us paying members. I would think that they would fix a paying memeber's issues immediately. Maybe we need to all get together and fight it as a whole.