November 10, 2005 4:00 AM PST

When good capacitors go bad

Defective capacitors--or "bad caps" as they are sometimes called--can disable your computer. And while they may not be widely familiar to consumers, they're nothing new to the PC industry.

Capacitors, a hardware component found on a PC's motherboard, store power and regulate voltage. They are found in a number of consumer electronic devices as well, including televisions and videotape players.

But sometimes capacitators fail, leading to scrambled or distorted video, video failures, power failures and--especially annoying--periodic system shutdowns.

It's critical to make sure you don't misdiagnose your motherboard.

Manufacturers say the defects are due to a number of reasons, including underpowered power sources, excessive heat from a computer or the weather, and overclocking the processor. They are not unique to any single manufacturer or semiconductor maker.

If you think you might have a computer with faulty capacitors, PC information site Badcaps.net recommends looking inside the case for visual clues, but notes it is critical that you don't misdiagnose the problem, as doing so could lead to permanent damage.

Here are some issues to consider before tearing your computer apart:

There are usually visual clues to a bad capacitor. Often, there is swelling on the tops and the base of the capacitators, cylinders that measure about an inch in length. If a brownish residue oozes from the base, the capacitor is bad.

related story
'Bad caps' plague PCs
Some computers are at risk for video failure and periodic system shutdowns. Just ask Dell.

In some cases, you may also catch a whiff of a strange odor. Some people say it smells like ammonia.

If the base of the capacitor isn't sitting flush to the board or is tilted to the side, that could be a problem, according to BadCaps.net. The base of a good capacitor will sit flush to the board, and the cap should be at a near perfect 90-degree angle to the motherboard.

Not all broken capacitors will bulge, swell and burst, however. They can fail and you would never know by looking at them. If there are no physical signs, an oscilloscope--a device that displays how a voltage or current signal varies over time--may be used to examine the voltage on the capacitors.

Experts say you should run a system test on the memory and check to see whether the main processor shows abnormally high temperatures when you have little or no applications running.

Keep in mind that other factors could cause a PC to misbehave. A failing power supply, a dust-clogged fan, bad RAM, or other hardware problems can also give your PC fits and starts. Problems with your operating system may also be to blame.

A few repair shops specialize in replacing motherboard capacitors, but most will simply diagnose the system as needing a new motherboard.

Also, in many cases, the cost of having a technician repair the board will depend on what the PC use it for and how much is invested in it. For example, the Abit VP6 motherboard is a specialized and costly motherboard. The average repair cost for a VP6 is about $50, far less than the $150 plus replacement cost.

"If your board is part of a server array or has proprietary characteristics, more than likely it is well worth repairing," Badcaps.net says on its site. "However, if your board is an integrated and inexpensive type, the repair cost would more than likely exceed the replacement costs."

Due to these factors, many people choose to replace the capacitors themselves--a practice typically referred to as "recapping."

But be warned, says Badcaps.net. Soldering on motherboards can be challenging, and without the right equipment or skill, it can easily render a repairable board into an un-repairable one.

Ultimately, if there is a problem, BadCaps.net suggests that you check your warranty and contact your computer company.

4 comments

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Dell
Isn't this what dell is running into right now?
Posted by bizbosl (2 comments )
Reply Link Flag
Dell's bad caps
Aaron,
You bet Dell is having problems with faulty capacitors.

And you can read more about the story here:
<a class="jive-link-external" href="http://news.cbsi.com/PCs+plagued+by+bad+capacitors/2100-1041_3-5942647.html?tag=nefd.lede" target="_newWindow">http://news.cbsi.com/PCs+plagued+by+bad+capacitors/2100-1041_3-5942647.html?tag=nefd.lede</a>
Posted by msingersfo (24 comments )
Link Flag
Hosed If You Have A Laptop
If you have a laptop with this problem and it's out of warranty you are hosed. It's very difficult to open up a laptop to check for this problem without breaking something, and a motherboard replacement will be very costly.
Posted by Stating (869 comments )
Reply Link Flag
Bad caps
I was the first person to bring this subject in the public spotlight - see <a class="jive-link-external" href="http://www.careyholzman.com" target="_newWindow">http://www.careyholzman.com</a> for all the info starting from the beginning as I tried in vain to get places like news.com to carry this story years ago, long before badcaps.net existed.
Posted by Carey934 (1 comment )
Reply Link Flag
 

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