Week in review: The bell tolls for Ma Bell

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Messenger by sending itself as a picture of a roast chicken with tan lines to all available or online contacts. It also releases a second, more dangerous worm, called Agabot.ajc, on the infected computer.

"The potential for damage is quite high, because it drops another worm on your machine that is quite nasty and can spread through a network by taking advantage of unpatched desktops and servers," said Adam Biviano, a senior systems engineer at Trend Micro.

Sophos warned Thursday that photos of a "dead" Saddam Hussein are the lure for a new mass-mailing worm, in the latest instance of attackers using well-known figures as bait. The Bobax.H worm purports to offer photos that show that the former Iraqi leader was killed while attempting to escape from custody, the antivirus company said.

"It's a brand new virus that converts users' PCs into spam factories," said Graham Cluley, a Sophos senior security consultant. "Although it hasn't reached epidemic proportions yet, it is spreading."

Meanwhile, another new e-mail contains a picture of an old man pulling faces--and a dangerous Trojan horse. This worm, dubbed Wurmark-F, travels as an e-mail attachment and affects systems running Microsoft Windows. When opened, it displays a photo of a man "gurning"--a British tradition of making silly faces.

Sophos reported that when run, the worm installs a Trojan that allows hackers to take control of infected computers and capture information.

Worm authors are notoriously difficult to track down, but at least one has been captured and sentenced. In a poll from Sophos, a majority of respondents said the teenager--19-year-old Minnesota resident Jeffrey Lee Parson--got off easy when he was sentenced to 18 months in prison for unleashing a variant of the MSBlast worm.

A federal district court in January found Parson guilty of modifying the original MSBlast worm, also known as Blaster, and releasing the variant onto the Internet.

About 53 percent of the 250 business PC users responding to the poll said the sentence was too lenient. Only 14 percent believed the sentence should have been less harsh, and 12 percent said the most appropriate punishment was community service.

On the Microsoft front, the software giant downplayed the significance of a reported flaw in its latest update to Windows XP.

Responding to a Russian security company's claim that it found a way to beat a protective element of Microsoft's Windows XP Service Pack 2, Microsoft said it does not believe the issue represents a vulnerability. In fact, the company said the technology highlighted by Moscow-based Positive Technologies was never meant to be "foolproof" and added that the reported flaw does not, by itself, put consumers at risk.

A bumper crop of Microsoft patches will be released next week, including nine fixes for Windows flaws. The forewarning is part of the company's program to give regular computer users notice of monthly security bulletins before the patches themselves are released.

Also of note
Digital photography could become one of the next big opportunities for the chip industry, at least according to companies that want to bring PC-style economics to the camera industry...Sun Microsystems has raised the possibility that it might offer customers its own database, a move that could trigger displeasure at Oracle but curry favor with open-source advocates...With an already commanding share of the desktop market, Microsoft these days is trying to transform Office into a tool that is deeply tied to a company's core business processes...Private fiber-optic networks aren't just for giants anymore--midsize companies in many industries are saving by leasing unused fiber lines and building their own high-speed optical networks...And Sony is set to launch another battle in the emerging handheld-game war when it brings its PlayStation Portable to North America next month.

AT&T

I used to work for Ma Bell... post divestiture. If there was any company as old, disorganized, archaic, and as badly run, that deserves to be absorbed by something else... it's AT&T. Their customer service policies were something out of the dark ages, and the employees were treated like indentured servants.

I'll not shed a tear for the passing of AT&T... it's been coming for the last 20 years. Maybe being taken over will force the company to get reorganized and maybe revamped. I don't know if SBC is the people to do it, but lets hope.

[Stating]

Reliability

I have to chuckle at the unbridled enthusiasm of the writer regarding broadband phone service, VoIP, etc. As I write this, I am doing so using a dial-up ISP connection. I have no choice, because Comcast's DNS servers are not responding. So, think about these things:

1) What are the points of failure in your voice supplier's network?

2) Are they classified as a common carrier?

3) Must they meet performance, uptime, and repair guidelines

4) If they fail to meet performance guidelines, can they be penalized?

5) What recourse, do you as a customer have? Can you complain at a public meeting?

For all its faults, common carriers like SBC must meet performance criteria. If there is a problem with service, I can complain to the Public Utilities Commission (PUC). And they do listen.

In conclusion, when is the last time you can remember that your phone company service failed? The last time your ISP service failed? How did customer service treat you?

Keith
www.techcando.com