Trend glitch costs $8 million

The April distribution of a faulty software update cost Trend Micro $8.1 million as of the end of June, the Tokyo-based security software company said on Thursday. The issue has also forced Trend Micro to lower its second-quarter revenue and net income forecasts, the company said in a statement.

The faulty virus pattern file distributed by Trend Micro on April 23 disabled the computers of customers running Windows XP Service Pack 2. The company has said the faulty update was only available for 90 minutes, but it still hit thousands of desktops and angered customers. Trend Micro has lowered its revenue forecast by 2.9 percent and its net income forecast by 16.7 percent as a result of the incident, it said.

[walleyek]

That's why outsourcing email security makes sense

there's no way an IT department can stay ahead of today's threats...the smart play is to outsource this to a managed service provider...tco is lower and IT people can move on to much more productive projects than being garbagemen...