April 16, 2007 3:59 PM PDT

Symantec enters online services fray

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Symantec on Tuesday plans to take a first step toward turning itself into a provider of hosted services for small- and midsize businesses.

The Cupertino, Calif., security and storage management software maker plans to launch a trial version of a new online backup service called Symantec Protection Network--Online Backup Service. The new service is the first of several new services planned under the Symantec Protection Network brand, the company said Monday.

"Many small and midsized businesses have not had the ability to get the reliable and secure service they due to cost and lack of resources," Arthur Wong, a Symantec senior vice president, said in a statement. Symantec aims to deliver easy-to-manage services at an affordable cost, the company said.

Symantec won't say what other services it plans to launch, but points to its existing software-based products. "If you think about what we're known for, such as antivirus, antispam and remote access, you can figure out what we're launching," Chris Schin, director of product management at Symantec, said in an interview.

Symantec has built two data centers to support its online services. The backup service requires installation of an agent on the machine that is to be backed up. The user then logs in and selects what data should be saved. During the beta, Symantec will offer 25GB of free storage space; at final launch the amount of space will depend on the plan purchased. Pricing has yet to be announced.

The online backup service is available to a limited number of testers, but is scheduled to be released in final form midsummer, Symantec said. A second trial service is scheduled to be launched over the summer. "We plan to roll out three or four betas a year," Schin said.

Symantec also offers online backup for consumers through its Norton 360 software. Many companies offer online backup for consumers as well as businesses. These include Asigra, EVault (owned by hard-disk maker Seagate) and Iron Mountain.

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6 comments

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Just what the world needs...
...Another online backup service. Yawn. This is the best Symantec can come up with now that MS has taken away their anti-virus cash cow?
Posted by solrosenberg (124 comments )
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This Too, They Will Lard Up
If it's a Symantec product, it will be bloatware for sure. Their engineers must get compensated based on the number of lines of code they write. Not bug free code, just code.
Posted by Stating (869 comments )
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At this point im not sure who's worse?
I'm unsure whats worse??At this point I'm not sure who's worse? Malware/virus authors and the invasive crap they write or Symantec and the invasive crap they write. At least there are protections from viruses and malware for non technical user, there is no protections form the OEM installed Symantec bloat(trial)ware stuffed down their throat. Its sad that the first thing I do when I buy a new pc for myself or a client is to format the hard drive.
Posted by Not-a-Blogger (16 comments )
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Spent Hours Fixing Norton 360
Norton 360 is a complete piece of junk. One of my clients installed it on his computer. Within a few days the Liveupdate failed. Norton said I had to uninstall the product and reinstall it, which I did. Shortly thereafter a host of problems showed up. Problems like Windows saying that virtual memory was exceeded -- despite having 1.5 gig real, a 3 gig page file, and almost nothing else running. There were messages about ccapp having crashed, program exceptions, etc. Oh, and the client's Outlook SMTP would frequently time timeout. I was pretty sure that Norton was the problem and not something else. I uninstalled Norton, installed Avast, and ALL the computer problems went away. What a damn piece of **** that Norton 360 is. Wasted hours of my time and hundreds of dollars of my client's money.
Posted by Stating (869 comments )
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Too late. Small innovators will change the world
Try DriveHQ FileManager and DriveHQ Online Backup, Symantec doesn't have a chance.
Posted by nicephoto (2 comments )
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Definitely worth buying this product
Posted by zestinfotech (2 comments )
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