February 2, 2007 4:00 AM PST
Survey: Are domain registrars free-speech friendly?
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Consequently, in nearly every instance where a domain is being used as part of an illegal scheme, the contact information of the owner is false or deliberately misleading.
Whether the personal contact information used has been stolen from some random person, or simply pulled out of thin air, we most frequently take action against a domain if the complaint for illegal activity is justified, well-documented by multiple respectable sources, and when we have proof that the registration data is incorrect.
We would love to have an official court order each time, but it simply doesn't work like that as you know: courts are reacting to evolution, not anticipating it.
4. How many domain names do your customers currently have registered through you?
Despite the fact that we have chosen to not have a marketing budget, to not publish ads in magazines, to not air commercials on TV during certain football games, and to rely exclusively on word-of-mouth for getting our name out, we are proud to say that we currently manage over 550,000 domain names, with an acceleration last year and a half and our "new start." (The company was acquired 1.5 years ago by a team of managers to build an alternative and "historical" registrar and hoster.)
5. Go Daddy last week suspended its customer's domain, Seclists.org, because of a complaint from MySpace. Would you have done the same thing in the same way if Seclists.org happened to be your customer?
Funny you should ask that question, because it just so happens that Gandi was indeed contacted last week by someone claiming to be from MySpace!
Upon the reception of the complaint (made on our answering machine), we immediately opened a case to examine its merit, which begins by looking into the person making the complaint, and requesting additional information, if necessary. In this case, as we were unable to contact the person who made the complaint, either by telephone or e-mail, and as we were not provided with any justification for the complaint, no action was taken.
We can tell the difference between a mailing list, an offensive post in a forum, and spam. Our investigative process would have told us what action to take, and we would have been able to justify our action with confidence to all of CNET's readers.
6. If you do suspend domain names in the absence of a court order, what procedures do you have in place to ensure that the customer is notified beforehand and given adequate opportunity to respond?
With very few exceptions, when we are forced to suspend a domain name, it is for the very reason that the owner has neither replied to our numerous attempts to contact them, nor was it possible for us to contact them through the information that they provided to us.
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