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Will buyers write off new tablet PCs?
November 6, 2002 -
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A report issued Wednesday by Gartner Dataquest predicts that the machines,
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Although they may find wider adoption in the niche markets that are currently using pen-based tablets, "only the bravest" will be using tablet PCs widely by the end of 2003, Gartner Dataquest Vice President Leslie Fiering said in a release.
Market researcher IDC also predicts that tablet PCs will get off to a relatively slow start, selling about 575,000 units in the United States in 2003 and about 1 million units in 2004. The total U.S. notebook market will be about 13 million units in 2003, IDC predicts, about 8 percent of which will be ultraportables.
Hewlett-Packard, Toshiba, Acer and Fujitsu are among the companies that will offer the systems. The tablet PCs run on Windows XP Tablet PC Edition, designed by Microsoft to handle pen input.
The new tablets will come in two basic models: laptops with screens that can be folded around to make a tablet, and pure tablets, which look more like an Etch-a-Sketch toy. Most of the devices weigh between 3 and 4 pounds and cost $2,000 or more.
"A lack of application support, clumsy hardware designs and a price premium will be barriers for most users," Gartner Vice President Ken Dulaney said.
Most companies that buy them will make purchases of one to 10 systems to test them out. Gartner is predicting customers will need a six- to nine-month evaluation period before making any volume purchases.
At the Gartner symposium in France on Tuesday, Jean Phillipe Curtois, president of Microsoft EMEA, conceded that addressing those challenges might take "some time."
Later on Tuesday, Microsoft's director of marketing for the EMEA mobile devices group, Robbie Wright, argued that using a tablet PC in a business meeting is more socially acceptable than using a notebook.
In a customer meeting, he said,
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Still, one of the foremost considerations for potential buyers will be price, analysts said.
"If pricing is kept low, compared to other ultraportables, then we'll see some unit shipments...mainly into the commercial market," said Alan Promisel, an analyst at IDC. Tablet PCs will likely go to people like high-level executives, who spend their days running between meetings, he said.
ZDNet UK's Eugene Lacey reported from Cannes, France.




