The company missed a golden opportunity and had to overcome
technical glitches, but Sony is intent on elbowing its way into the
removable data-storage market.
Sony later this year will relaunch its
HiFD drive, a dense storage technology for PCs. The drives will compete
with the Zip product line from Iomega,
which has established monopoly-like market share despite internal problems
of its own because of even bigger problems facing competitors.
While Sony's expertise can rarely be discounted in consumer electronics,
the HiFD drive has proved to be something of a technical melodrama for the
Japanese giant. Announced in 1997, Sony only started shipping the drives
in very limited quantities in December
of 1998. These, however, were withdrawn that same month when it was
discovered that the drives had technical problems, confirmed Jim Leal, a
spokesperson for Sony's Electronics Component Company.
Ultimately, Sony won't have the HiFD drive on the market until
almost two years after its introduction. And some wonder if it will be too late to slow Iomega's momentum.
The HiFD drives, which store up to 200MB of data while retaining the ability to
read current 3.5-inch floppy disks, were at the time of their introduction
looking like a strong competitor in the market for removable storage
technology. They were designed to offer higher performance and storage
capacity than either Zip drives from Iomega or LS-120 drives from companies
such as Imation, and all were
anticipated to compete head-to-head for the slot reserved for today's
floppy drives.
"While Sony has temporarily suspended shipment, we have not issued a formal
recall of HiFD drives. Very few drives have reached end users," according
to a statement on Sony's Web site. The
few drives that reached customers were retrieved, said Sony.
Sony's problems are somewhat ironic, considering that the company invented
the 3.5-inch floppy that is still the prevalent removable storage standard
18 years after its introduction. The misfires also reflect on how rapidly
fortunes have been swinging back and forth in the highly competitive
storage market.
"They were slow to come out; the time for them to strike was when Iomega
was having troubles last year. Sony could've struck then, but they were
nowhere to be found," said Michael Adams, research associate with Giga Group.
Iomega, while having won over the removable storage market, hasn't been
immune to problems. The company was sued over product defects, saw its
chief executive resign, and lost $54 million
in 1998. In its most recent quarterly report this year, the company posted
breakeven results after having
to recall some defective power-supply units.
Syquest also felt the strain of competition. Last year, Syquest, the onetime leader in the removable storage market, filed for bankruptcy and had its
assets purchased by Iomega.
Iomega won't stand still for Sony's fall product
introduction. Already, the original Zip drives, which store 100MB of
information but are not backward compatible with floppy drives, are now
priced at around $100, while a newer version that can store 250MB of data
is offered for around $200. Sony expects to still sell its drives for
around $200, although that could change depending on market conditions.
"We still see a lot of potential [in the market]. We are definitely
counting on getting some [deals with PC makers] when we are ready," Sony's Leal said.
The modifications needed to improve product reliability haven't been
completed, so a relaunch of the product isn't expected until this fall, at
earliest, he said.
When Sony is ready, they will offer versions that connect via parallel,
USB, or PC-Card slots to a computer, with a IEEE 1394 version on the
road map as well, Leal said.
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