September 8, 2000 12:25 PM PDT

Server problem causes Excite outage

Web portal could not be used for several hours this morning because of a hardware problem, according to the company.

The problem primarily affected the site's main start page, Other parts of the site, including its email, search and news services, were accessible if people went directly to the Web addresses where they are hosted.

Since midmorning Pacific time, the site has been accessible intermittently. Personalization features on Excite members' personal home pages, such as stock quotes, weather and bookmarks, were also temporarily down.

"A load balancer that failed prevented proper communication between various servers," said an Excite@Home representative.

One reader wrote in an email that the site has been down since at least 3 a.m. PT. is the Web portal site for high-speed cable Internet service provider Excite@Home.

1 comment

Join the conversation!
Add your comment
As of 2pm - US East - on Wed 15 Sep 2010

Excite's News Updates are still off/stopped/stalled/behind by 24+ hours

This is on my "Excite Home Page/Start Page" (your milage may vary)

And not just some of their News Feeds, but all - Associated Press, New York Times, etc

(and forget CBS News, they changed their website couple years ago, and Excite/CBS - one of them - was unable, or unwilling, to make needed adjustments to continue the feed, so CBS News has not had an update via Excite for 2+ years ... ok, yes, the "CBS News Opinion Page" has, for some reason, been able to link updates)

Hummm .....

If Excite continues in this fashion - might have to consider Google's News, or CNET, or (heaven forbid) MSN.
Posted by BC Kelly (239 comments )
Reply Link Flag

Join the conversation

Add your comment

The posting of advertisements, profanity, or personal attacks is prohibited. Click here to review our Terms of Use.

What's Hot



RSS Feeds

Add headlines from CNET News to your homepage or feedreader.