April 26, 2005 12:35 PM PDT
RealNetworks offers free songs for new service
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song "rental" model first introduced by Napster.
That technology will make Rhapsody similar to the Napster To Go service, offering an unlimited amount of music that can be transferred to portable MP3 players, but that can only be listened to as long as a customer continues to pay subscription fees.
This model has been dismissed by Apple CEO Steve Jobs, whose company offers only the ability to buy permanent downloads for $1 each. Consumers want to own their music, not rent it, he has said.
Some analysts have predicted, however, that subscription services are gaining in popularity and may ultimately outstrip revenue for per-song download stores.
According to RealNetworks, the new Rhapsody will come in three tiers--the free service, offering access to just 25 songs a month, a version similar to the original allowing unlimited listening for $9.99 per month, and the new portable version, which is $14.99 per month.
Some analysts said it could be difficult to explain those separate versions and delineate a clear upgrade path for consumers. The free service is a good first step, but it faces increasing competition from other services that offer more, one analyst said.
"I understand that from a marketing perspective it is important to help get people into it," said GartnerG2 analyst Mike McGuire. "But I think is going to be a challenge. They aren't facing just the challenge of free peer-to-peer, but also legitimate free online radio stations."
Unlike the older Rhapsody service, the new version also will allow people to import other songs from a hard drive into the jukebox software and play them alongside the subscription-based songs.
That means the company now views Rhapsody, rather than its broader RealPlayer suite, as its primary music software. The move is part of a broader strategy to move customers interested in a particular area--primarily music or games--to applications focused on that area, the company said.
"What we've learned is that solutions with a specific purpose allow you to create the best solution for customers," said RealNetworks Chief Strategy Officer Richard Wolpert. "When someone comes and knows they're into music, to say to them, 'This is the music thing' is an easier proposition than saying, 'Here's something that's for everything.'"
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<HAHAHAHA! HAHAAAA! HAAA! HAAAHAHAHA!>>
ahh... that felt good. Real always tried to claim that they had superior technology, and that their failure to grow was based upon unfair competition. Now they must license technology from their competitors just to stay in business. What a hoot! (although I still won't touch their products)
are, I still don't care. At best, Real comes in sixth in a three way
race.
1) Downloaded and ran Setup
2) Windows says software is unsigned, cannot verify publisher. Do I really want to install?
3) At the 70% mark install stops, says DRM module failed.
4) Try reinstall to no avail
5) Thinking there may be a proxy issue (even though I told it I have a proxy), dial up my ISP to get a direct connection and start install again
6) Install completes to 100%, but dialog box does not close
7) Look at traffic stats from dialer. Byte count is increasing. 30 minutes and 8 megs later, install boxes closes. Install says I must now reboot.
8) Launch Rhapsody. Program briefly flashes startup screen then terminates with "Initialization failed."
9) Go to Rhapsody support site. Hints like make sure Flash 7 is installed, make sure Windows Mediaplayer 10 is installed, make sure listen.com is in Internet Explorer trusted zone, etc.
10) Fully compliant, tried everything, and software still terminates with initialization error. No debug info at all in Event Log or anywhere else.
Who wrote this software? Bulgarians? Why does it need every other 3rd party media software, including competitors, to run? Why can't Realplayer just access Listen.com directly? Why do I need another 28 megs of redundant software to have to deal with? Why can't I use Firefox, I hate IE? Why do I need Flash? Why is there no useful debugging info?
To RealNetworks: Guys, you are dead meat. Give it up, cash in your stock, and retire to Boca.
Keith
www.techcando.com
Damn I hate being a nosey little beotch!
80)