August 4, 2004 9:28 AM PDT

Patch pre-empts problem in Windows update

Microsoft has issued a warning that the newest version of its software for managing customer relations will not work with the company's next Windows update.

Customers using Microsoft Business Solutions CRM Sales for Outlook 1.2 will encounter problems with the software if they install the forthcoming Windows XP Service Pack 2 (SP2) update, the company said this week.

Microsoft has posted a patch to its Web site that it says fixes the problem.

Microsoft said users of its customer relationship management (CRM) software will also need to update their server software and Outlook client software. They'll also have to manually configure several features of the CRM software to get it to work properly.

Windows XP SP2 is expected to be available to customers later this month. SP2 will contain a number of new features. Most of the improvements deal with security, including an improved firewall and a "security center" that provides a view of a PC's key protection settings.

The company's CRM software has required several patches of late. Last year, Microsoft issued a patch that hid a string of letters and numbers that would otherwise be seen in the subject line of e-mails.


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unbelievable! hard to understand HOW exactly this company whose operating system is like swiss cheese can churn out endless patches and programs that cannot interoperate without constant updates.

all hail the MAC!
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Genius? Really?
A security related change in Service Pack 2 involving a lockdown of the local machine zone has implications for applications like CRM because such applications take advantage of features previously available that are now deemed exploitable and addressed as such in SP2.

You want your computer to be more secure don't you?

Since you claim to be a Super Genius exactly HOW do you propose Microsoft goes about making the Windows PC more secure without affecting applications that make use of features removed or turned off by deafult to reduce attack surfaces in the OS?

Please return to reality and leave your utopian fantasy world where everything just magically works the way you think it should behind...
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