Version: 2008

October 18, 2006 4:00 AM PDT

Perspective: Outsourced tutors just an ocean away

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Every Saturday morning of my junior and senior years in high school I awoke at 7:15 (often after my mother dragged me out of bed) so I'd be on time to my extremely expensive academic tutoring sessions, each of which cost about three times as much as a small luxury sedan.

A lot can change in two years.

Memo to parents of today's high school students: Put away that checkbook, stop shopping for that second mortgage and forget selling organs on the black market and hunting under couch cushions for spare change to pay for those tutoring services. The world of Web 2.0 and the global economy have merged once again, this time to deliver online tutoring sessions that can cost less than a tank of gas (though these days, that isn't saying much).

The catch: Your tutor will be thousands of miles away and will probably speak with an Indian accent.

TutorVista.com, one of several global tutoring programs, offers 24-hour online tutoring services for students in all grades through high school. The programs cover a wide variety of regular school subjects as well as a plethora of standardized tests.

The icing on the cake: Services can be purchased for $20 per hour or $100 per month for unlimited hours, a rate that seems dirt cheap when compared to the going rate for private tutors, who often cost more than $100 an hour.

The catch: Your tutor will be thousands of miles away and will probably speak with an Indian accent. But this person will not fit the stereotype of Apu from "The Simpsons": The new Indian is tech-savvy, contemporary and, most important, educated.

TutorVista.com relies on a combination of voice over Internet Protocol (VoIP) telephony, instant messaging and a toll-free fax number, allowing review of printed materials, and an electronic blackboard, alowing an almost seamless communication between tutor and tutee.

Before programs like TutorVista, tutoring was reserved for the wealthy and those willing to tighten their budget for luxuries like eating, running water and electricity. These companies bring the service into almost anyone's living room.

If I had an overseas tutor in high school, my education would have been a lot different. For example, instead of squeezing tons of subjects and standardized-test preparation into a one-hour tutoring session, and then struggling through extra material at home, I could have spent a more appropriate amount of time with my tutor on a wider variety of subjects. Also, although not nearly as important, my family might have been able to pay our electric bill.

For today's youth, crossing international borders during everyday online activities is becoming commonplace. Whereas the typical suburban teenager 50 years ago might have fit the "Happy Days" stereotype--eating burgers at the malt shop, wearing American-made clothes and attending a high school that focused almost exclusively on Western culture--it now seems normal to wear clothing and talk on cell phones made in Asia, drive a German car and eat Indian food. Today most students can name more varieties of sushi than they can justices on the Supreme Court.

While the primary goal of overseas tutoring is to provide a cost-efficient, reliable service, a really cool side effect is--potentially, at least--the ability of both tutors and tutees to gain exposure to other cultures. But there are aspects of international tutoring that can make it feel like an unbalanced cultural exchange.

For example, according to a Yahoo News article, one tutee said her only problem with the long-distance tutoring program was her difficulty with her tutor's accent. As a result of comments like these, tutors are taught American slang and trained to speak with American accents. While this may make communication somewhat easier for the students, it suggests that a Westernized approach to teaching is the only appropriate one. But taking the "Indian" out of "Indian tutor" and Westernizing the tutoring service dilutes what might have been a richer cultural exchange.

Still, these services are remarkable. They illustrate one of the ways the global economy works, and they provide an excellent model for how current technology can be used to bring young people together in the name of education, one of our critical resources.

Of course parents, who might get excited about saving money on tutors whose services cost less than a Big Mac, shouldn't get too excited. Getting your child into an Ivy League school is one thing; paying for it is another. Tutors may be getting cheaper, but the cost of a Harvard education will probably rival the GDP of Croatia by the time your teen graduates high school.

Biography
Soumya Srinagesh is a CNET intern and a freshman at Wellesley College.

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Add a Comment (Log in or register) (20 Comments)
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re: article
by drrave October 18, 2006 10:52 AM PDT
wonderful commentary on the predicament and choices open to kids. Has anyone tried tutorvista? would this work? I pay a fortune now.
Reply to this comment
try it out- its should be worth it
by nerdy007 October 20, 2006 2:02 AM PDT
As a parent of a normal kid , I feel strongly the need for one on one tutoring but as a single parent , could just not afford it.
This seems worth a try for couple of months. They seem to have no minimum requirement for signing up - like for a year etc.
View reply
Why is this news?
by falcon67 October 18, 2006 11:45 AM PDT
Not sure why this is news. This is common knowledge but it is not news. You guys @ CNET are supposed to be serving up the best and cutting-edge items. I know most news sources tend to slack on occasion but honestly I thought you guys were the exception. So please quit slacking and give me some juicy info I can use. Thank you.
Reply to this comment
Lighten up, dude!
by dmm October 19, 2006 8:07 AM PDT
She's an intern; she writes about topics of interest to young people (HS/college); and she does it with a touch of humor. Don't be such an old fart. (And don't respond with "I'm a HS student," because that would just mean you're a young old fart, which is even sadder.) And BTW, it was news to me.
Why is this news ?- it is for me
by nerdy007 October 19, 2006 10:58 PM PDT
This was news to me - to be able to get personalized education at this price - I did not imagine this was possile.
Well done !
Why is this news ?- it is for me
by nerdy007 October 19, 2006 10:59 PM PDT
This was news to me - to be able to get personalized education at this price - I did not imagine this was possile.
Well done !
Falcon
by sarveshm October 20, 2006 1:50 PM PDT
If yiu are looking for juicy stuff, stay with your FHM
Horrible Idea!
by matt_parker October 18, 2006 1:43 PM PDT
Isn't it bad enough that we outsource call centers? Think of the poor quality of service, headaches in understanding even what they are saying - all packaged in a smile! This countries education system is in dire straits. The last thing we should be is outsource it to other countries!
Reply to this comment
It's a brilliant idea
by Chung Leong October 18, 2006 2:25 PM PDT
You are missing the point completely. What is outsourced isn't tutoring, it's the homework of people's kids that's outsourced. That's something that you can't do with a local guy, as words will inevitably get out. With these "tutors" thousands of miles away, parents can feel safe in knowing that the school will never find out.
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Maybe it will help you understand what they are saying !!
by sarveshm October 20, 2006 1:52 PM PDT
.
CROATIA
by Jean Baptiste de Chocqueu October 19, 2006 5:04 AM PDT
The GNP of Croatia is about 63 billion USD. As a matter of fact,
the average Croatian has an income of about 40% that of the
average US citizen.

They may just have gotten out of a war, but they are growing,
fast. Try and get vacation around the Dalmatian Coast and you
will see what is going on.

If the scholarship at Harvard ever peaks up to those levels, you
can be sure that not only will you get yourself Indian tutors, but
most assuredly will you also choose to study at the IIM, a
University that is perhaps not as cosy as Harvard, but is about
on level in terms of pedagogy.

Also, check out www.entreprise-facile.com
Reply to this comment
Why not outsource public education?
by dmm October 19, 2006 8:17 AM PDT
We should just ship all of our teens to India for their high school years. It would be MUCH cheaper, and think how happy it would make everybody (except the poor Indians).
Reply to this comment
Another quality online tutoring option
by shellygupta April 8, 2007 6:49 PM PDT
Another online tutoring option is
www.tutorandmentor.com
Excellent quality tutors, very affordable pricing scheme and best of all, you dont have to drive your kids to any private tutors and have the ability to schedule the class at your own kid's convinient time and pace.
Reply to this comment
Online Tutor for Homework Help
by Samantha Smith September 18, 2007 11:14 PM PDT
Are you a member of myhwsolution.com . They help you with your homework problem, give a homework solution and help you learn your course materials. They provide basic homework help.
Reply to this comment
overseas-beased tutors
by alexander e November 7, 2007 9:36 AM PST
Parents and students take note. This is not about "outsourcing" your child's education--this is about carefully seeking an engaged, professional tutor who is going to provide the best help possible. If you are looking for tutors that are closer to the U.S. experience, check out http://www.ziizoo.com. There are tons of tutors online from schools like Penn, Stanford and Harvard and a bunch of them even tutor for free.
Reply to this comment
peer-to-peer tutorning/learning is getting traction
by bob_ray May 5, 2008 11:28 AM PDT
nice site tutorvista. there is another company my neighbour tried growingstar which is also good. the tutor.com and studentnest also doing good work. Some of them operate on service based model and some marketplace model.
twl.com is marketplace.

There are some sites that focused on professional learning like learnersparadise.com, mySAP.com
Reply to this comment
TalkBack: Outsourced tutors just an ocean away
by acharya05 May 5, 2008 11:28 AM PDT
Wow this is great ! Good work Sowmya, you fast ruernign into a professional journo !

PC
Reply to this comment
by gud4you November 14, 2008 10:35 AM PST
Parents can have a look at www.tutorskingdom.com. They have completely automated system and they are using the cisco product webex for teaching. Tutors Kingdom seems to be coming up well.
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