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DIGITAL AGENDA: Offshoring

The reality behind the politics

May 7, 2004, 4:00AM PT

Out of all the vitriol surrounding the offshore-labor question, remarkably few concrete suggestions have emerged to address this controversial trend.

In stripping away the hype, this CNET News.com special series examines the social, economic and political dimensions of offshoring and offers tangible steps that can be taken for the U.S. industry to maintain its historical lead in high technology. The report includes a poll of nearly 500 key industry decision makers, conducted jointly with Harris Interactive, the research firm that created The Harris Poll.

Day 1: U.S. needs reforms, not rhetoric

Government officials, business leaders and academics agree that the future of America's technology complex depends on education, professional training and research investment.

Day 2: Companies guarding 'secret sauce'

Although many U.S. technology businesses are contracting or considering some form of foreign outsourcing, they are adamant about keeping intellectual property at home--for now.

Day 3: How India is handling backlash

In stark contrast to the heated reaction among many U.S. workers, the country that is most associated with offshoring is both subdued and puzzled by the opposition that has arisen.

Day 4: The next technology battlefields

Rather than trying to reverse the outsourcing wave, the best way for America to fend off foreign competition is to invent technologies that will drive a new industrial cycle.

Taking the presidential campaign offshore

President George W. Bush and Democratic challenger John Kerry have yet to take definitive stands on the controversial topic of offshore outsourcing, but both candidates have made various proposals to strengthen America's global position in high technology.

President Bush

  • Opposes limits on international trade in general, as reflected in his top economic adviser's defense of offshoring.
  • Supports a permanent R&D tax credit for businesses and seeks record federal R&D spending of $132 billion for next year.
  • Proposes a budget of $14.6 billion next year for training programs and grants for technical and two-year postsecondary schools, a 6.7 percent increase from this year's budget.
  • Touts the No Child Left Behind Act, which calls for more accountability in schools, as a key to lifting student performance.

Sen. Kerry

  • Calls for federal contract work to be performed by American workers "wherever possible."
  • Agrees that the R&D tax credit should be made permanent and proposes a tax reform plan designed to encourage companies to create jobs in America and stop shifting them overseas.
  • Advocates increased spending for "key research programs and agencies," such as the National Science Foundation and National Aeronautics and Space Administration.
  • Seeks expanded education funding--partly through a "State Tax Relief and Education Fund" that would allocate $25 billion over two years--and proposes a tax credit on the first $4,000 of tuition for each year of college.
Editors: Mike Yamamoto, Karen Said   Copy editor: Zoë Barton  
Design: Marla Price   Production: Andrew Lottmann

14 comments

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Where is thier stance?
I am just curious what each candidate stands for. I am undecided and it will sway my vote.
Posted by (1 comment )
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Dain Bentley From Colrado Springs??
Hey if this Dain Bentley from Colorado Springs wanted to drop you a line. I lost your email address and to say hi. If this is you then hit me up at chrisalteregokelley@ragingbull.com, if not then oopps.
Posted by (1 comment )
Link Flag
Does it really matter?
I'm sure there are just as many intelligent "techies" in america as there are in India, and I realize that companies will always find ways to cut costs through outsourcing. However, Indians are just as aware of supply and demand as we are. They will soon see increases in pay, and the advantage of outsourceing will go away. I worry more about our high school students who will chose lucrative fields over science. What will that due to our competitive edge in military defense? Will we lose our technical creativity if college students choose other fields of study?
Posted by kennyjboyd (7 comments )
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Other ramifications
Offshoring isn't just affecting current technology people, it also affects education. What happens to the people who are about to graduate with degrees or advanced degrees in programming, etc. Do they stay in school and go for a different degree because any job they get may be sent offshore? Do they apply for a job, knowing that it won't be permanent? DO they just give up? Offshoring is going to affect technology programs at every US university, College and Community College. First with enrollment, then with cutting back of funding because there will be less requirement for those jobs. If that happens, then the professors who teach programming, etc, can also lose their jobs because no one is taking their courses or the tech program has been eliminated. Now we are talking about affected workers, students and teachers. This will turn into a very big problem in a few years if it isn't handled better than it is now, which is to say we are being told to be quiet because offshoring is a good thing.
Posted by kscherry2000 (8 comments )
Link Flag
Things cost the same everywhere
Intel charges the same amount for its chips everywhere. Motorola's phones are as expensive or inexpensive in India as they are in other countries. $20k per year can't buy decent healthcare in India though the prices of drugs in India are a fraction of those in developed countries because of its different patent laws. LG charges the same amount for its refrigerators in India that it does in Korea and the rest of the world. Real-estate in Delhi, the capital of India is costlier than many cities in the developed world. The $20k a year engineers have no benefits.

Those corporations doing offshoring are living off the perception that somehow things are cheaper in India.

Globalization is a name for the circumvention of the labor laws of developed countries and the denial of basic rights in developing ones.

Check the prices of some items in India:

www.fabmall.com
www.motozone.yahoo.co.in
www.lgezbuy.com <a class="jive-link-external" href="http://www.cushwakeasia.com/publication/pdf/india/ND%20Q103.pdf" target="_newWindow">http://www.cushwakeasia.com/publication/pdf/india/ND%20Q103.pdf</a>

More on India's patent laws: <a class="jive-link-external" href="http://www.wired.com/news/conflict/0,2100,48153,00.html" target="_newWindow">http://www.wired.com/news/conflict/0,2100,48153,00.html</a>

<a class="jive-link-external" href="http://www.wired.com/news/medtech/0,1286,47643,00.html" target="_newWindow">http://www.wired.com/news/medtech/0,1286,47643,00.html</a>
Posted by (1 comment )
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An Indian sitting next to me said so.
I have an Indian co-worker sitting next to me on training for a couple of months before returning to India. He happens to be a nice guy, by the way. He said cost of living is lower there, because most people buy local products. There you go.
Posted by (1 comment )
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Education, a Clear Vision and Leadership are the Key
Americans are going to have to compete on a global level, as technology advances have made this type of outsourcing possible. Excellent education must be the foundation of our competitive advantage, as India would not be in this position if they did not have the educated work force to pull it off. Technological advances are always a double edged sword--you take the good with the bad. Craig Barret (Intel CEO) said Americans don't have a God given right to be superior. We must do better than "no child left behind"--that isn't a clear enough vision to catapult our amazing work force to the front of the pack. We must have the clear goal to win in the global marketplace and do whatever it takes to get there, or I guarantee we will lose our national high standard of living. I believe we can do it. As a nation we must band together and demand leadership in this direction.
Posted by barbinator2 (4 comments )
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The real reason enrollments are down ...
was outlined clearly in a Lou Dobbs story on CNN. And I believe it too. People are reassessing their career choices and in light of the offshoring going on in the tech industry, moving away from that field.

Personally, if I were going to school I would pick a field that I knew could not be outsourced. Say, medicine (not radiology, though!). And I would tell my kids NOT to go into tech work.

BTW, the CEOs say there are not enough tech workers in the US, and that's a reason they offshore. That's a blantant lie. If that were the case, why are there so many qualified programmers out of work? I personally know more than a few excellent programmers who have been laid off. The real reason is cost.

And people don't consider the spiral:

1) many jobs get offshored. Not just tech, radiology, CPA work, legal work, anything that does not need face-to-face interaction can be offshored. We're already seeing it with all of the above examples I gave.

2)Yes, we get cheap stuff, but who can buy it, if all the good-paying jobs go overseas? Certainly people in India and China are not going to buy $5000 HDTVs.

3) All these people out of work = lower tax revenue (this has already been seen; CA is very worried about this) for both income tax, SS tax, and sales tax.

4) All these people out of work will need unemployment and perhaps public funds for medical care at county hospitals etc. But there's less tax revenue to provide these services.

5) Less SS tax means SS will run out of money sooner.

6) Less people can buy stuff. This means there will be less product demand. This will hurt corps (in the long run).

There's more and more. You don't need to be an economist to see this. Just have common sense. Watch Lou Dobbs on CNN for more of this info, if you want more.

Basically what corps are doing is getting a short-term gain (lower wages) for a long-term cost.

Note: when it comes to less $$$ for the corps, they are against offshoring. Case in point: offshoring of drugs (meaning, importation of drugs from Canada). I'm sorry, I trust Canadian drugs. You can't tell me they sell their people stuff that will hurt them, or us.

I'm disappointed that CNET is taking a pro-offshoring stance.
Posted by msanto (44 comments )
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Dulled competitiveness...
I would say the reason third-world technology workers are competitive is that we haven't entirely subscribed to the American consumerist lifestyle. The $300-$600/month average income of a skilled Filipino web designer working out of Manila is, surprisingly enough, sufficient to take care of his needs, put a roof over his head and his family through school.

This amount, which I would peg at about a little less than a quarter of what an American web designer would be paid, is not an exploitative wage. We're not talking about slave-labor sweatshops, but slick design studios in corporate centers. We're not talking about subsistence-level salaries, but smartphone-toting young professionals, confident in their careers.

The reality is that not everyone needs to realize the decadent American lifestyle to be able to practice their trade -- whether it's software development, customer support, graphic design, or anything else that can be outsourced. Knowledge workers in the Third World can be happy with much less than that.

It's this market reality that's got the "great" American worker quaking in their boots. It's got American industry, once the big preacher of open trade and global competitiveness, lobbying for preferential, protectionist compromises.

Americans have long preached to developing nations that free and open trade makes the world a better place. How sad would it be if American policy stabbed developing nations in the back by witholding from us access to the largest services market in the world?

Years ago, America told the Third World to get competitive, and so we learned and became competitive. Now that the enlightened masses are starting to awaken, employed America cries foul?
Posted by (1 comment )
Link Flag
The real reason for the offshore...
move is that the consumer rewarded these companies by buying more and more of their goods and services.

The consumer is the only thing that can make a company change its actions (other than new laws). Any other solution cannot and will not work.

All of this screaming for legislation is because Americans (not all) would rather someone else did the work and then just hand them the pay. A labor force from a generation ago still new what it meant to work hard for the right to be called the greatest industrial strenght ever. Every whiner and crier on this web sight wants something for nothing. They have lots of words at there disposal, but not a one is willing to get up and do what it takes to solve the problem. The ones who are doing something don't need to whine and cry.
Posted by bjbrock (98 comments )
Link Flag
Well, these people are just plain stupid...
1. How is "education" the answer for Americans when you can
find an Indian programmer with an MBA who's willing to work
for 5k US per year? Education is NOT the answer.

2. Company's are outsourcing to save a few bucks all have CEO's
making millions, which is absurd. They could afford US
programmers if they cut their own salaries in half.

3. US Taxpayer dollars should NEVER go to foreign company's
period. It's immoral to use US tax dollars against the same
citizens who supplied the money in the first place.

4. The solution is simple, stop supporting companies that
outsource. They have every right to outsource your job, you have
every right to boycott their products.

5. If Indian company's were that good, why aren't there any
Indian Operating Systems, Databases, Office Products, etc. for
sell in Best Buy? Surely Wipro or Infosys could make a few decent
apps. The reality, most of the good Indian developers are
already in the US. Productivity levels in India are not that great.

6. In the end, there's nothing to worry about in the long run,
because the companies that have outsourced will eventually
come crying back.
Posted by nazzdeq (74 comments )
Reply Link Flag
Some people don't like the new meritocracy
Education is the answer. Folks who take it seriously today can do quite well, no matter where they live.

An Indian programmer with an MBA who is willing to work for $5k US per year is exposing the historical artificial nature of barriers to free trade, and providing motivation for the terminally lazy to get off of their post WWII world assumptions about an endless entitlement to drifting along at quarter speed.

The best, anywhere, are increasingly able to offer their best. The best, everywhere, show that they are the best, by responding with new thought, new creativity, new ideas.

I've noticed a hard to ignore trend; it's the terminally deadwood that are complaining about the new reality, which is increasingly, a reality based on merit, not happenstance. It's the best that are embracing it, are excited about the possibilities, and are not threatened by the fact that gradients drive everything, but instead, revel in that fact.

At the same time, there is a flip side to this; some have taken this an an opportunity to glom onto 'the cheapest', not necessarily 'the best'.

Efficiency/ROI is based on return for a given cost, not just 'lowest cost.' Folks who have never understood development, but understand 'cost' are making all kinds of wishful decisions these days. At some point, no matter how low cost, a given return requires a given realization of a result. Plenty of folks have gotten burned already pursuing a succession of radically 'low cost' solutions which have achieved ... nothing. OTOH, some results are perfectly suited to low cost solutions, and not only can be done that way, but should be done that way, freeing up resources for other tasks.

But, that's just the reality of change. In the end, the best value will prevail--no matter where that value is.

There is a great future--for a meritocracy. How one responds to that fact says more about oneself than any worldwide conspiracy.
Posted by Frediano (1 comment )
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