October 8, 2004 7:36 AM PDT

Millions of Dell power adapters recalled

About 4.4 million AC adapters sold worldwide with Dell notebooks between September 1998 and February 2002 were recalled Friday.

Dell sold the adapters with its Latitude, Inspiron and Precision series of computers, as well as separately. Delta Electronics, based in Taipei, Taiwan, manufactured them.

As part of the recall, the U.S. Consumer Product Safety Commission advised consumers who suspect they have one of the adapters to contact the company. Dell will send free replacements to customers with the recalled adapters.

The recalled adapters can overheat, posing a risk of fire and electrical shock. Dell reported seven incidents of overheating, although no one was reported injured. The Round Rock, Texas-based computer maker has set up a Web site for the recall program.

The company has faced problems with its power adapters before. In July, Dell offered to replace power adapter cords sold with some 38,000 notebooks. Scottsdale, Ariz.-based Mobility Electronics manufactured that product.

According to the U.S. Consumer Product Safety Commission, 990,000 units were recalled. But a Dell representative said that figure referred only to the adapters sold to consumers in the United States. It did not include the additional 1.91 million units sold to U.S. businesses or the other 1.5 million units sold to customers outside the United States.


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Dell Laptop power adapter recall
I have one of the affected adapters. I was also the recipient of
recalled batteries earlier that were defective. Does anyone know
if the defective batteries and defective power adapter could in
any way have been responsible for the "premature" (just out of
warranty) failure of my motherboard and what can be done short
of a $700 replacement
Posted by scatm (2 comments )
Reply Link Flag
failed motherboard...
Hi there --

I don't know about the battery and powercord problems, but I too thought my motherboard was fried...until I found out it was just the powercord jack at the back inside of my laptop.

I found a place online that sold me the jack for around $10, then took it to a local shop and they soldered it on for me and removed the old one for about $69; laptop works fine now! I'm just really careful to hold something under my laptop on my lap, or use it on a table, so the power cord no longer hangs and "stresses" the jack.

Hope this got to so you can try and see if that was the issue before chucking your laptop!
Posted by orlisgal (1 comment )
Link Flag
trouble with dell computer
I know this has been awhile but I just started looking at things about the dell laptops and I want to know if the problems that you had are the same as what I had and if you found any resolve. I paid 2700.00 for a dell inspiron and an extended warranty. My battery wouldn't hold a charge (never knew it was recalled) and Dell had my address. Then the power cord seemed to quit working so I bought a replacement adapter. Then the mother board started having problems as well. At that time the extended warranty had just ran out. So I quit using it for awhile. Just recently my daughter entered college so I was looking up replacement parts for the laptop and found out the adaptor had been recalled. Again dell still had my addy on file and never contacted me. I know you posted awhile ago so I hope I hear from you.

Posted by chika6163 (1 comment )
Link Flag
even if you are using a right adapter, dell notebooks may give some tingling sensation ..

check the video showing the same tingling sensation effect at : http://www.youtube.com/watch?v=XtcrhG3YNLA
Posted by amit_aggarval (2 comments )
Reply Link Flag

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