March 21, 2007 5:30 PM PDT

Microsoft says Xbox security wasn't breached

Microsoft found no evidence of a security breach on its Xbox Live or Bungie.net online gaming services, and gamers who had trouble with their accounts were likely duped into giving up their details to fraudsters, the company said Wednesday.

"There have been a few isolated incidents where malicious users have been attempting to draw personal information from unsuspecting users and use it to gain access to their Live account," the company said in a statement.

The statement comes a day after Microsoft said it would investigate possible fraud on its Xbox Live and Bungie.net online gaming properties. Gamers had reported that their Xbox Live accounts were hijacked and their credit cards used to buy "Microsoft Points," the virtual currency on Xbox Live, which has more than 6 million users.

"We have looked into the situation and found no evidence of any compromise of the security of Bungie.net or our Live network," Microsoft said in the statement. It added that, to its knowledge, no credit card or other personal information was exposed.

There appears to be several groups of Xbox Live players who openly boast about stealing account information. On one Web site, a group calling itself "Infamous" claims to steal at least 10 accounts each day.

"We think this is a good time to remind our members that they should never give out any of their personal information," Microsoft said. To protect their account, Xbox users should not give out information that personally identifies them, such as their real name, address, phone number or credit card number, Microsoft said.

"This information could be used by other players for illegal or harmful purposes. Also, don't give out the personal information of other players," the company said.

See more CNET content tagged:
Xbox Live, Microsoft Xbox, personal information, online game, credit card

16 comments

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gasp...gasp..
the last breath of bill gates allowance money
Posted by theprof00 (50 comments )
Reply Link Flag
Amazed!!!
I'm amazed that people that play with games all day could be that stupid.....lol....lol.. chuckle...chuckle.... security breach my as*... Yeh, let me game with every Tom, Dick and Harry and then whine about some mean guy that took my info.... hahahahahhaha....
Posted by suyts (824 comments )
Link Flag
gasp...gasp..
the last breath of bill gates allowance money
Posted by theprof00 (50 comments )
Reply Link Flag
Amazed!!!
I'm amazed that people that play with games all day could be that stupid.....lol....lol.. chuckle...chuckle.... security breach my as*... Yeh, let me game with every Tom, Dick and Harry and then whine about some mean guy that took my info.... hahahahahhaha....
Posted by suyts (824 comments )
Link Flag
MSFT Security Breached? IMPOSSIBLE!
Of course, the customer is an oaf! Everyone knowws that MSFT security is impenetrable.



SB
Posted by Sumatra-Bosch (526 comments )
Reply Link Flag
MSFT Security Breached? IMPOSSIBLE!
Of course, the customer is an oaf! Everyone knowws that MSFT security is impenetrable.



SB
Posted by Sumatra-Bosch (526 comments )
Reply Link Flag
only answering half the question
None of the articles described whether or not Micosoft looked into the possibility that their own Customer Support were hacked using social engineering techniques. Depending on the anger/frustration displayed by a customer calling in, many customer support personnel will reset passwords for you with minimal hassle and then of course tell you what they've reset it to.

Could somebody please address that possibility and what Microsoft has done to close that vulnerability?
Posted by georgivich (4 comments )
Reply Link Flag
only answering half the question
None of the articles described whether or not Micosoft looked into the possibility that their own Customer Support were hacked using social engineering techniques. Depending on the anger/frustration displayed by a customer calling in, many customer support personnel will reset passwords for you with minimal hassle and then of course tell you what they've reset it to.

Could somebody please address that possibility and what Microsoft has done to close that vulnerability?
Posted by georgivich (4 comments )
Reply Link Flag
Just like eBay!
You know, eBay is guilty of this same kind of thing. They have been having accounts stolen without people falling into phishing or virus traps, yet they refuse to admit that there might be a problem with their systems.

Microsoft and security holes is old news, though. Of course they don't want to admit it! After all, they just released the "most secure" version of Windows yet!
Posted by ddesy (4336 comments )
Reply Link Flag
Just like eBay!
You know, eBay is guilty of this same kind of thing. They have been having accounts stolen without people falling into phishing or virus traps, yet they refuse to admit that there might be a problem with their systems.

Microsoft and security holes is old news, though. Of course they don't want to admit it! After all, they just released the "most secure" version of Windows yet!
Posted by ddesy (4336 comments )
Reply Link Flag
Really?
Damn... I should stop giving out my CC, SIN, and drivers license out to random people on the internet!

Thanks for the tip Microsoft!

.....
Posted by Andrew Sutherland (15 comments )
Reply Link Flag
Really?
Damn... I should stop giving out my CC, SIN, and drivers license out to random people on the internet!

Thanks for the tip Microsoft!

.....
Posted by Andrew Sutherland (15 comments )
Reply Link Flag
Sorry, no pity here!
"...Xbox Live, which has more than 6 million users..."

Wow! That's alot of idiots!
Posted by SmartITGUY (9 comments )
Reply Link Flag
Sorry, no pity here!
"...Xbox Live, which has more than 6 million users..."

Wow! That's alot of idiots!
Posted by SmartITGUY (9 comments )
Reply Link Flag
Microsoft says a lot... does little...
Microsoft says that their Vista is their most secure operating system yet... but it's still full of holes.

Microsoft says that they're improving their security... but they still stand close to ****-poor last place.

Thus what Microsoft says this time... (* CHUCKLE *)... MUST be taken with a grain of salt!

Walt
Posted by wbenton (522 comments )
Reply Link Flag
Microsoft says a lot... does little...
Microsoft says that their Vista is their most secure operating system yet... but it's still full of holes.

Microsoft says that they're improving their security... but they still stand close to ****-poor last place.

Thus what Microsoft says this time... (* CHUCKLE *)... MUST be taken with a grain of salt!

Walt
Posted by wbenton (522 comments )
Reply Link Flag
 

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