Michael Dell accepts share of blame

By Jeremy W. Peters
The New York Times

1 comment

Related Stories: Dell paints a sunny, customizable future
September 12, 2006; Dell delays quarterly report due to SEC probe
September 11, 2006

Dell founder reaffirms his support for his chief executive, Kevin Rollins.
The New York Times

The story "Michael Dell accepts share of blame" published September 12, 2006 at 9:50 AM is no longer available on CNET News.

Content from The New York Times expires after 7 days.

Add a Comment (Log in or register)

Maybe they should outsource more
by DecliningUSDollar September 13, 2006 9:55 AM PDT: Imagine if they outsourced the entire company to India! I cringe everytime that I must call Dell tech support and speak to "Bob" and can tell that "Bob" is reading from a script and has no idea what he is talking about. I have returned to purchasing computers from established small local vendors. The quality is equal or better and the level of tech support is far superior to what Dell and the like can deliver. There is so much more flexibility when dealing with smaller companies and their sales "dude" isn't constantly calling and emailing me about the latest offer of a free printer that I don't want.; Like this Reply to this comment

Latest tech news headlines

Underground data center to help heat Helsinki
Posted in Green Tech by Reuters

November 29, 2009 9:02 PM PST
A slightly unfortunate Twitter billboard
Posted in Technically Incorrect by Chris Matyszczyk

November 29, 2009 5:54 PM PST
Barnes & Noble Nook to hit stores later than expected
Posted in Crave by Leslie Katz

November 29, 2009 5:10 PM PST
See all headlines

RSS Feeds

Add headlines from CNET News to your homepage or feedreader.

More feeds available in our RSS feed index.

Markets: Market news, charts, SEC filings, and more; Related quotes; Dell (-1.53%) -0.22 14.14; Dow Jones Industrials (0.00%) 0.00 10,309.92; S&P 500 (-1.72%) -19.14 1,091.49; NASDAQ (-1.73%) -37.61 2,138.44; CNET TECH (-1.01%) -15.99 1,570.23

Inside CNET News

Scroll Left Scroll Right

The Space Shot
Shuttle Atlantis glides home after station visit
The shuttle Atlantis returns to Earth after an 11-day three-spacewalk mission to deliver 15 tons of equipment and spare parts to the International Space Station.
Gallery
Top-rated reviews of the week (photos)
Crave
Barnes & Noble Nook to hit stores later than expected
B&N says the company will have the e-readers in some stores on December 7, a week later than expected, because the company is prioritizing delivery to customers who preordered.
Beyond Binary
Windows 8 in 2012?
It's not clear what Microsoft's desktop plans are, but the Windows Server team included slides at PDC suggesting a new major release coming around 2012.
Video
Google Chrome OS demonstration
Technically Incorrect
Droid does, iPhone doesn't: The porn app store
Company called MiKandi launches what it claims is the world's first adult-only mobile app store. But while the apps work with Android phones, they won't with iPhones.
Video
Google Chrome OS unveiling
Geek Gestalt
A wild ride on NASA's massive flight simulator
The Vertical Motion Simulator trains all comers in capsule landings, helicopter flights, and even bobsled runs. Now it's helping in the design of next-gen lunar landers.
Cutting Edge
CERN particle accelerator sees first collisions
Four days after its restart, the scientific work at the Large Hadron Collider in Switzerland has headed "into new territory. It's been going quite remarkably fast."
Gallery
Motion simulator readies NASA for moon landing (photos)
Technically Incorrect
A slightly unfortunate Twitter billboard
A Twitter billboard for a TV station in Mobile, Ala., manages to marry an image of its three news anchors with the tweet: "3 accused of gang rape in Monroeville."
Green Tech
Underground data center to help heat Helsinki
Excess heat from hundreds of computer servers to be located in the bedrock beneath one of the city's popular tourist sites will be captured and channeled into a system of water-heated pipes used to warm homes.