October 20, 2005 11:45 AM PDT

Latest Windows Mobile devices out of sync

Microsoft confirmed Thursday that devices running its newest mobile software are unable to connect to a PC in some cases.

The software maker said some users of ActiveSync 4, the latest version of Microsoft's synchronization software, are unable to link up to their PC, particularly on systems running firewall or parental control software. The problem occurs in devices based on Microsoft's Windows Mobile 5 operating system, including recently released handhelds from Dell and HP, as well as cell phones from Sprint and iMate.

The problems are limited to those connecting a device to a PC via a USB connection, Microsoft said. No problems have been reported when connecting wirelessly using a Bluetooth or infrared connection, or when connecting directly to a server.

"Microsoft is committed to solving this issue for its customers and its partners," the company said in a statement.

An updated version of ActiveSync is planned for late next month, but a workaround has been posted on Microsoft's mobile device Web site, the company said.

Add a Comment (Log in or register) 6 comments
Microsoft
by Roman12 October 20, 2005 1:09 PM PDT
Another great piece of Microsoft software, nothing unusual, full of problems.
__________________________________
R.K.
http://www.Remove-All-Spyware.com/
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plug and prey
by October 20, 2005 2:02 PM PDT
Hasn't windows always been "Plug and Prey"... as opposed to "Plug
and Play?"
Why would we expect this to be different.
Reply to this comment
plug and pray
by October 20, 2005 2:02 PM PDT
Hasn't windows always been "Plug and Pray"... as opposed to "Plug
and Play?"
Why would we expect this to be different.
Reply to this comment View reply
Bill In A Rush Again
by cboh October 26, 2005 10:51 PM PDT
Bill Gates and company seem to rush to market products not ready. They must think its better to sell unproven software before the competition beats them to market.

Bill would you drive on tires at 75 MPH that have never been tested?
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