October 20, 2005 11:45 AM PDT

Latest Windows Mobile devices out of sync

Microsoft confirmed Thursday that devices running its newest mobile software are unable to connect to a PC in some cases.

The software maker said some users of ActiveSync 4, the latest version of Microsoft's synchronization software, are unable to link up to their PC, particularly on systems running firewall or parental control software. The problem occurs in devices based on Microsoft's Windows Mobile 5 operating system, including recently released handhelds from Dell and HP, as well as cell phones from Sprint and iMate.

The problems are limited to those connecting a device to a PC via a USB connection, Microsoft said. No problems have been reported when connecting wirelessly using a Bluetooth or infrared connection, or when connecting directly to a server.

"Microsoft is committed to solving this issue for its customers and its partners," the company said in a statement.

An updated version of ActiveSync is planned for late next month, but a workaround has been posted on Microsoft's mobile device Web site, the company said.

5 comments

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Microsoft
Another great piece of Microsoft software, nothing unusual, full of problems.
__________________________________
R.K.
<a class="jive-link-external" href="http://www.Remove-All-Spyware.com/" target="_newWindow">http://www.Remove-All-Spyware.com/</a>
Posted by Roman12 (214 comments )
Reply Link Flag
So?
Why's everyone hit on Microsoft? I betcha you're using Windows XP. I am, and it crashes less than once every two years(always on.) Who connects with USB anyway? That's just another wire connected to your computer. Use Bluetooth, gosh!
Posted by xtuser (18 comments )
Link Flag
plug and prey
Hasn't windows always been "Plug and Prey"... as opposed to "Plug
and Play?"
Why would we expect this to be different.
Posted by (96 comments )
Reply Link Flag
plug and pray
Hasn't windows always been "Plug and Pray"... as opposed to "Plug
and Play?"
Why would we expect this to be different.
Posted by (96 comments )
Reply Link Flag
ooops.
Is there another way to spell "pray".... id like to make a triple post.
Posted by (96 comments )
Link Flag
 

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