According to the Zona report, there are fewer than 6 million commercial online service subscribers with connections to the Web. Because of this and other factors, intranets will likely outstrip use of the Web in the future. Zona reports that intranets will be easier to use overall, and companies will have an easier time quantifying the benefits and justifying their usage for internal communication and productivity enhancements.
The author of the report, Stephen Auditore, claims there are currently more than 15 million business and corporate computer users ready to take advantage of the Web, but it's unlikely that tens of millions of home users will jump online.
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