April 5, 2005 11:34 AM PDT

International bank HSBC deluged by viruses

International bank HSBC is suffering thousands of virus attacks a day, a top executive at the company has revealed.

Speaking at the e-Crime Congress in London, Alan Jebson, HSBC's group chief operating officer, said that the bank often received tens of thousands times that figure.

"I was interested to hear it was seven attacks a day," Jebson said. "On our worst day last year, we had 100,000 attacks."

Related feature
Have you been phished?
Check here to see whether an e-mail that appears to be from your bank or an online merchant is actually an attempt to defraud you.
The British technology police, the National Hi-Tech Crime Unit, said Monday that U.K. companies receive an average of seven viruses a day.

HSBC holds more than a trillion dollars in assets, making it a tempting target for virus writers and hackers. But e-mail identity theft scams are posing a greater threat to the bank's 18.9 million online customers, Jebson said.

"We are naturally very concerned about anything that would damage online banking," Jebson said. "Customers will only do business online if they are convinced it is secure. Customers are no longer sure whether e-mails from financial institutions are genuine."

Phishing schemes typically use e-mails that appear to come from trusted providers such as banks or online retailers. The e-mails contain links to fake Web sites that seem to belong to those companies, but that are actually hosted by the fraudsters, who hope to lure victims into handing over confidential information such as passwords and credit card numbers.

"There is evidence that frauds are damaging consumer confidence," Jebson noted. "Research has shown that the take-up of (e-commerce) is slowing."

Jebson emphasized that banks and customers need to cooperate in their efforts to thwart scammers. He said that HSBC is cooperating with the likes of Citibank to share information on security, and the bank is even considering the use of biometrics in three-factor authentication--where a customer would need to supply three different pieces of information to prove identity.

"The harder we make it for criminals to access accounts, the harder we make it for the public. But this is a game we cannot afford to lose," Jebson said.

Dan Ilett of ZDNet UK reported from London.

2 comments

Join the conversation!
Add your comment
Is this to be read from bottom to top?
Are the paragraphs supposed to be in that order????
Posted by Jimmu411 (51 comments )
Reply Link Flag
So, HSBC...
"Where do you want to go today?"
Posted by nealda (105 comments )
Reply Link Flag
 

Join the conversation

Add your comment

The posting of advertisements, profanity, or personal attacks is prohibited. Click here to review our Terms of Use.

What's Hot

Discussions

Shared

RSS Feeds

Add headlines from CNET News to your homepage or feedreader.