My name is Ellen Simonetti, but I am better known to Web surfers as the Queen of Sky.
I had been a flight attendant for Delta Air Lines for almost eight years when I started my blog, or online diary, in January of this year. I entitled it "Diary of a Flight Attendant."
On Saturday, Sept. 25, I came home to flashing messages on my answering machine.
"Ellen, I need you to call me back. It's about your trip tomorrow," repeated the urgent-sounding voice on the tape.
The voice was that of a Delta Air Lines in-flight supervisor. I immediately dialed the number on the messages, thinking perhaps my Rome flight the next day had been cancelled. What the supervisor told me, however, left me shocked and sick to my stomach.
"You won't be able to fly your trip tomorrow...it's about some pictures on the Web."
I had to wait more than a week after that phone call to meet with Delta management and find out exactly what was going on. During that very long week, I lived in suspense in my humble Austin, Texas, apartment and prepared for the worst. I assumed I would be fired, so I started consulting with lawyers and other people.
That was when I began to hear stories about people like Heather B. Armstrong, of dooce.com, who was fired because of her blog in 2002. Then there was "the Washingtonienne," who was fired earlier this year because of comments she entered in her blog.
As my story spread on the Web, I started receiving all kinds of e-mails from people on both sides of the Atlantic that employer blog backlash had gotten to. One, a comedian who wished to remain anonymous, told me she was fired from her day job after making a joke about co-workers on her blog.
The very first thing I did after the phone call from Delta was delete all of the photographs from my blog that I thought my employer could possibly have a problem with. That included all of the pictures of me and fellow crew members posing in Delta Air Lines uniforms.
It was not until the meeting with human resources and my supervisor on Wednesday, Oct. 6, that I learned the official reason for my suspension: "inappropriate" pictures. The unofficial reason (implied through an intimidating interrogation): blogging.
The reason I started my blog in the first place was as a form of therapy. I had lost my mother in September 2003 to cancer and that hit me hard. It was much easier to write about my feelings than talk about them. Now, my employer was telling me that the very thing that had gotten me through those tough times, my blog, could cost me my career. I felt my rights were being infringed upon. And I decided to fight back.
After that meeting, I went home and got online and found plenty of pictures of male Delta Air Lines employees in uniform on the Web. I then searched for a specific company policy prohibiting posting pictures on the Web or blogging, which I could not find.
I had an excellent employment record with Delta Air Lines and had never been previously disciplined. Therefore, I find it odd that I was not at least given a warning before my suspension. I am still trying to figure out why I was singled out. In fact, two days after that meeting with Delta Air Lines management, I filed a sex discrimination complaint with the US Equal Employment Opportunity Commission against Delta Air Lines.
Then, on Oct. 29, 2004, three weeks after I filed that discrimination complaint, I received a call from my supervisor. He advised me over the phone that my employment with Delta Air Lines had been terminated due to "inappropriate pictures in uniform on the Web."
I have decided to continue to blog and spread my story about employer blog backlash. If it is to be defeated, we all have to stand up to this silent and arbitrary foe, one that should never again be allowed to rear its ugly head.
Biography
Ellen Simonetti, aka "Queen of Sky," is appealing to Delta Air Lines to get her job as a flight attendant back. In the meantime, she continues to write her Web log.
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But if she has plans that involved being salaried or don't involve bare flesh, then she must bear in mind that future employers may have to consider how she's now reacting in the public gaze.
Personally, I'd recommend dropping *any* legal action. People (and that includes business sponsors in the future) will be impressed with her ability to smile demurely and say (& do) little or nothing about Delta. She should look to the future. Indeed, if she hadn't publicly mentioned legal action, she might even have enticed Delta's PR department to rehire her as a spokeswoman.
Rule 1: Don't Make Enemies!
Andrew Denny
PR exec, Norfolk, England.
www.grannybuttons.com
Let's see if that advice holds true in other real world situations: If you're robbed, you didn't deserve it, but you shouldn't call the police so people will respect you for being strong. No, that didn't work. Lets try a few more.
If you're company demands that you work on Saturday without compensation, you shouldn't whine, but do whatever they tell you because it is your privilege to work for them. Still not sure your theory works. Lets try a more extreme case. Surely that will work.
The American Negro didn't deserve to be enslaved, but they shouldn't have whined about it, but accepted their fate. The German Jews didn't deserve to be exterminated, but they shouldn't have whined, but accepted their fate. Still nothing.
You know: Either you didn't think your comment through, or you've really been beaten into submission.
Fight, Queen of Sky, Fight!
In my experience, the squeaky wheel gets the grease. In my experience, those who complain about others ?whining? usually are the ones doing most of the whining. Pathetic!
Rock on, Ellen! You are my Queen of the Sky!
This girl is doing the work of hero's, standing up for personal freedom, which is the single most important aspect of a free trade economy to function properly. You should spend some time with your nose in an economics book, then an ethics book, then re-evaluate what you think about a companies right to use personal life any way they want.
once again, wow, ignorance is bliss
People will NOT be impressed (some might, apparently you will) by her just taking this, but just ignoring this won't make delta or anyone else from doing this again. Saying that this is a "clumsy move" by delta and then not doing anything about it is like saying that a child who kicked a cat should NOT have kicked it, but then not telling the child they were wrong.
How were the pictures inappropriate? Because she was in uniform, apparently, and obviously they have no problem with people in uniform as they've allowed other Delta Airlines members to post their pictures (she commented men, but I've seen some women as well)
This may or may not be sexual discrimination, but it's most definately some sort of discrimination. I'd seek to find others in the same situation and file a class action suit
Smile Demurely? People have been saying crap like this to women for too long. When was the last time you told a man to smile demurely and say and do nothing about being unjustly fired? You know what people will be impressed with? If she goes and kicks Delta in the nuts and gets compensated for this crap.
Give me a break.
and are doing is abusing your freedom of speech. They do not
have to like it. Call it the price of doing business. It is none of
their business. I get it. But it seems others do not. Corporations
are not living beings! And we thinking mortals have rights that
supercede theirs. Period. I already live in a country that is
gearing up for more thought control. But we still, at this time,
anyway, have the right to think and say what we feel, if at least,
on our own time. But this event shows that they are working
hard to kill this right due to their (corporations) alleged feelings.
Hey, corporations can NOT have feelings! Just provide a service
and stay out of peoples lives. Even if they bad-mouth the
company on their own time.
Posted by: Cliff Hulcoop
Posted on: March 30, 2005, 1:17 PM PST
Story: I was fired for blogging
My name is Cliff Hulcoop, but I am better known as one of Queen Of Sky's biggest critics on her blog.
As blogs generally encourage feedback, I had been commenting on her blog for almost 5 months on Journalspace. The blog was entitled "Diary of a Flight Attendant."
Very recently, she made her journalspace journal moderated so she could filter comments that were positive of her cause. However she left her Guestbook Open.
I found out that she was selling a Harcore Pornography site on her blog. While the site, SWYDM looks innocent, and is still referenced in her main blog, she was advertising it on the left hand side and encouraging concerned parents that it was just a friendster site and they had nothing to worry about.
It is in fact a hardcore pornography site. Out of fairness to QofS I not only joined it for free but actually find out and to be fair. Once I found out what I did I then emailed Queen Of Sky direct to give her Fair Warning that she was duping her readership. She did take the link down, but kept her original comments and in her own blog continues to maintain it is just a friendster comment on my appearance type site.
I exposed her for this in the Guestbook as at that time she was putting the name and home address of the then owner of QueenOfSky.com (not the journal) onto her journal as well as his personal telephone number.
I thought this was going a bit far. I then exposed her as a hypocrite for selling the hardcore porn site SYWDM.
She then got a new guestbook and then what happened next really shocked me.
I went to the guestbook and it said I was banned. Quite why I do not know. All I ever did was express a differnet opinion to QofS and showed discrepancies between her different posts. I showed what she said in one show was different to what she would say on her blog in another part. And it was full of inconsistencies.
Initially I felt sorry for her. I thought she was naive and needed advice.
I had to wait more than a week after that before she started a video blog. I could comment on that so I did. During the week she banned me from there again, for daring to reveal the truth. Just look at http://queenofsky.blogs.com and look at each entry. I am known as chulcoop.
Around that time I began to hear stories from other people who also thought she was a deceitful lying cow. There was QQofSS, JumpbackJim and others that felt she was not being entirely honest with her readership.
While I could handle her having a different point of view, she did not seem to even be consistent about what had happened in the past.
She tore down lots of pages from her blog. She claims it was to help other JS users so bandwidth would not be used as much. In fact she was trying to destory the evidence.
As my story had spread , I started receiving e-mails from people who realised I was right. I even received comments from people who were once on QofS's side until they realised the horrible truth.
On both sides of the Atlantic she was ridiculed and exposed.
What is most upsetting is that QofS claims to be fighting for Freedom of Speech yet on her own video blog she claims in a direct reply to me (on one of the very few (i think 2) posts she allowed) that she thinks Freedom Of Speech is about allowing me to criitise her on my blog not hers. Fine then why did she set it up in the first place?
And when I tried to show a comparison between why she claims her First Amendment Rights were violated because Delta did not like her posing on their plane and calling their customers Old Bags and taking photos of them at her workplace, and how she was talking about limiting what she felt were my rights to critise her, she banned the post. Then she banned me.
It was not until I got to work after an Easter Holiday that I found out that she had only banned me from posting on her video blog and accessing the Guestbook as I could do these things from work in my lunch break.
Clearly, QofS was not happy about "Inappropriate Comments" i.e. critising her. It does, to be fair, on QofS's (as indeed any JS blog) say that Inappropriate comments could lead to termination of the right to commment.
I once asked her on her blog what was inappropriate. She said that anyone named Cliff (that is me) that posted "their stupid comments more than 3 times may get banned". Well she did eventually.
I think she cannot bear for others to reveal the truth about her.
I dont not mind naivity. And even I am not naive enough not to expect some deceit. But she seemed and seems to be conning well meaning people who are genuinely trying to help her. I did at first. I treid to offer her life lessons but she did not want to read my "long boring posts" which pretty much predicted what would happen in advance.
I think me exposing her as a pornographer was more than she could bear. All she had to do on her blog was aplologise and say she did not know the SWYDM site was a porn site. But apology is something she cannot do. She is ALWAYS right.
I have decided to try to expose QofS for what she is. She now deletes posts from anyone disagreeing with her. Even on The Committee To Protect Bloggers blog which is a communal log shared with others. She leaves a few in for good measure.
But as I was throughout, her biggest critic and journalistically destroyed her, she has decided that Freedom of Speech has a price. Delta did not like what she did.
And it appears she cannot take the truth when exposed by me.
Cliff Hulcoop.
public than ever before, but expect it to have no impact to the
things that they write about.
This reminds me of the Friendster case: if you write something
about a business decision, and then a tech journalist picks up
your blog post and quotes it in an article about such business
decisions, isn't it then your fault that this opinion is being
distributed by an industry magazine to readers (and maybe
investors) all around the world?
Blogging *is* publishing, that's the beauty of it, but you can't
ignore the influence publishing carries. If you can't just keep a
paper journal in your backpack to write these kinds of things
down, then don't write about your work or workplace. Seriously.
This is why people who report on companies and their behaviors
usually do so anonymously--because other people *are*
listening.
Have we started adding communications/journalism classes in
high schools yet?
need Previews in these forums...
If it was intended to be personal, she shouldn't have been in uniform, but the reason she was in uniform, was to somehow lend credibility to herself and the blog.
She is paying a high price for her personal speech,a price I have the impression is deserved.
Regardless of the legality, no company should have to keep employees so disloyal that they go public and the company is powerless.
If Delta is sued and they lose, I hope it doesn't reduce their resolve to treat employees fairly, but not have to suffer whiners and complainers on the payroll, poisoning morale. Delta could even benfit from setting up their own blog for employees to "rant n rave." They may not like the results, may even already suspect what employees are going to say, but that doesn't make it less valuable. The airline industry continues to suffer from management decisions to expand in spite of reduced ROI, and justify the bankruptcies and other financial messes as a result of employee cost. It is just not true.
But that's a subject for my own rant n' rave.
You know, it amazes me that when people get caught with their pants down, they don't want to take responsibility for their action, preferring instead to blame others. I can only suggest that people be aware of the consequences of their actions.
with baseball bats in hand. You are fired and your life a mess
and you can not fight back against their might. Gotta love the
new AMERICA. Yippie for the poor corporations and too bad for
the individual now fired. This means all the work by union
people for better everything were wrong. And they did it on the
job!
I have had to deal with crappy management, and I did so without getting fired and I got positive results. You have to keep things private until you can't any longer, and then go public carefully.
Part of me feels sorry for her, because she is obviously unable to deal with issues maturely and intelligently, so she got burned. What she needs to do is learn from this, grow up, and move on. A few other posters are correct, if she makes too big of a noise she will likely never get a decent job again. Standing up for yourself is one thing, that makes enemies, but it also brings you respect from others. Jumping up and down like a petulant child impresses no one.
I can't find any other news where Delta has done that.
There are other blogs and pictures on the web of Delta personel in uniform that are not Delta owned or operated sites.
IMHO, To be a valid policy it has to apply to everyone in the company.
Adm they have shot themselves in the foot: Before they decided to fire her, the blog attracted less attention. A simple conversation, urging her to tidy up the blog, would have saved them a lot of trouble.
I?m quite used to uniforms. My father is a retired general, my uncle is master of a cruise vessel (at the age of 72!) and I assure you, the never ever have had fantasies about restrictions like those.
That the Soviet union now is history does not mean you have to re-create it over there, folks!
Good luck to Ellen, bm
Here's a life tip. Make your employer look bad, go find a new job. Not too hard to figure out.
One thought is, if the company is/was so bad why bother working there then or trying to get your job back now? One would wonder if the 'blog' was about the job or about yourself. After all, you do call yourself a 'queen'.
What you do on your own time is your business, but when you drag them into it - it becomes their business, and they need to protect it.
1. Did you see those pictures? They are tame. You see more bare flesh on television shows like ?Desperate Housewives? or the ?Bachelor.? Give me a break.
2. Delta, in the past, used to exploit the good looks of their female flight attendants in their advertising campaigns. Does anyone remember the old ?Fly me!? adds? All the airlines did or still do this to some degree. Sex sells. Sorry if it has turned around and bit them on the butt.
3. Delta has no employee policy regarding blogging.
4. Male Delta employees have personal websites and blogs that contain what some would call ?inappropriate material.? Why aren?t they getting fired?
5. Delta is in enough trouble already. They don?t need this kind of distraction. Fire the idiot who fired Ellen. That person has no human resources judgment whatsoever.
6. Good luck Ellen!
1. If she gave out confidental info, I would agree with her employer. She didn't
2. If she violated a written company rule I would agree with her employer. She indicated there were NO SUCH RULES.
Let me make a subpoint on this there are companies that have written polices that do not allow this activity.
3. If her employer enforced a written policy I would agree with them. From what I can tell shes the only one nailed for it.
What she did perhaps was not the best thing, however there were no rules stopping her eighter before the termination. Unless there was a policy she did nothing wrong.
Its an employers responcablity to make sure thier rules are enforced and to make sure the rules are written down so everyone with in the company can comply. Rather than someone high up who did not like what you did on your own time you get walked out reguardless of the company rule book said or did not say.
Heres my simple example:
If you don't like something someone did on the web or else where, you can't have them arrested without showing they broke an EXISTING LAW.
Ellen best of luck
When you blog, you tell the world about your own opinion. If the company can find your postings online, there's no reason anyone else can't. And once you've reached this point, what's to stop you slandering their name in black and white.
The bigger issue here occured during the election. Unfortunately blogging opinons became considered as "News" and fact. This is an unfortunate direction for an obvious opinion piece. In the same timeframe, one of the bloggers who ripped on Kerry also happened to be a senior employee of a large midwest bank, and his postings had timestamps during the working day. This causes an issue in a company environment, and I think this will ultimately kill the whole blogging concept.
Remember you're putting your own personal life and information on the net for anyone to read. Most people wouldn't be seen dead divulging such information to a friend. Yet 'bloggers' incorrectly consider the net a neutral medium, and those who risk it, should remember to do so at their own peril.
- Employment At Will
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by David Arbogast
December 17, 2004 12:54 PM PST
- Employment at will. Ever heard of the concept? It means that you can quit at any time for any reason. It also means that you can be fired at any time for any reason. This is outlined in the employment contract, and assuming she was hired as an employee at will, she has absolutely zero legal defense unless she can prove that Delta broke the law in firing her. If her actions upset management, they reserve the right to terminate her employment. All this talk about personal rights, freedome of speech, etc. is pointless if she signed an employment contract. Your freedom of speech is NOT a guaranteed freedom. Speech is regulated. Always has been, always will be. This is no crusade for human freedom, this is a person who is bitter about being fired for behaving improperly. Perhaps she will learn her lesson... assuming the clueless quit encouraging her. She only gets press because this story is related to a "blog," which for some reason, people think is some amazing new technology.
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