August 24, 2005 10:22 AM PDT
Google IM (almost) gets the message, users say
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Message boards are teeming with tips and gripes, and scores of screenshots have gone up since Google released a beta version of its Talk software late Tuesday. The free service is billed as a tool for sending instant messages and engaging in computer-to-computer voice chats.
Across the Web, many consumers hailed the software's quick download time, which takes a few seconds over broadband and about three minutes over a typical modem, according to the Google Talk Web site. They also applauded its minimalism.
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"Missing are the many encumbrances that bog down the competing IM experiences," blogger Brad Hill said in a review at the Unofficial Google Weblog. "Google's debut entry in this field is characteristically breezy and uncluttered. There is no splash panel with news; no stock tabs or online radio. There is no...(ahem)...search box."
But Hill, who has authored several Internet-related books, including "Google for Dummies," said the company needs to work quickly to flesh out the service. "The lack of group chatting will turn people away," he said.
Hill also deemed it "peculiar" that the service hinges on having a Gmail account, which still works by invitation only--albeit those invitations are now easier to obtain. Google now lets people sign up for a Gmail invitation code using their mobile phones. A general Gmail tutorial said the service is still in a limited test mode, and the company does not know when the service will become "more widely available."
Other reviewers took swipes at the service's limited features.
"Welcome to the Stone Age of instant messaging!" Ken Fisher, a Ph.D. student, wrote at PC resource site Ars Technica. His review deemed Google's service "Spartan" for its failure to allow file transfers and group chats, and for its lack of emoticons and "skins," or customized, decorative graphics.
"Heck, Google Talk doesn't even feature a box to let you search for things, as rival products from AOL, MSN and Yahoo do," Danny Sullivan, editor at Search Engine Watch, wrote in an article.
Google's software currently works only with Windows, which has generated criticism from some bloggers. But because the service is based on the Jabber open-source standard, users can also run it on Jabber-compliant programs like Apple Computer's iChat, GAIM, Adium and Trillian Pro.
Google said on its developer information page that it plans to work out agreements with other IM and voice over Internet Protocol providers so that "a user on one service can communicate with users on another service without needing to sign up for, or sign in with, each service."
Right now, the service is what one blogger has called "a bit of a walled garden," because Google Talk customers can't communicate with users of rivals like AOL Instant Messenger, Yahoo Messenger or Microsoft's MSN Messenger.
Google declined to comment. (Google representatives have instituted a policy of not talking with CNET News.com reporters until July 2006 in response to privacy issues raised by a previous story.)
One contributor to a thread on message board Slashdot said he was hopeful that Google's open-protocol approach would prompt other services to allow such interoperability.
"I yearn for the day when I have only one IM ID," the contributor wrote. "People who like Yahoo can use their client and YIM ID; people who run their own Jabber server can use whatever client they want."
CNET News.com's Elinor Mills contributed to this report.
19 comments
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I won't deny that it's extremely Spartan in its appearance, but the presentation is textbook Google elegance. I'm not interested in emoticons, skins, and file transfer. I need this to communicate, not fancy up like a 12-year-old girl's Trapper Keeper.
If this is what I have to endure to avoid being assaulted by ads (*cough, AIM, cough*), I'm in.
There is one constant in the world of technology, there will always be someone b****ing about something.
I mean why the Hek is Google offering IM any news?
Why the Hek is that considered to be an innovation?
What is next: "breaking news: Google founders go to the Toilet!"
P.S., There has been both IMs with full feature set and IMs with minimal feature
set on the market for some time.
It's just amazing how Google fanboys see every s*** the company is spitting out as innovative. They see lack of features as minimalism and unpolished look-and-feel as elegance.
Nowadays, it's just "fashionably geekish" to love Google.
P.S. Emoticons not useful??? Give me a break!
Just another tool for Google to attract/keep more people on their bandwagon in my opinion. And it will just end up as another IM account on Trillian for me since at least one of my friends will probably go to using it exclusively.
I think IMs are really at their peak with all the features they are packed with, but it will be interesting to see if there is something different AND useful that google can come up with for Instant Messaging.
Do they get to keep and use any text you exchange?
What about product, company or personal information or ideas does google own them when you use GIM?
Have you read the Terms of Use (item 3) on the google labs page at <a class="jive-link-external" href="http://labs.google.com/labsterms.html?" target="_newWindow">http://labs.google.com/labsterms.html?</a>
What and how much information do they keep on when and who you IM or VoIP with?
Why have google as your default page so that they can tell when you open your browser. For the ultimate minimalist home page try about:blank (without quotes).
Anyone who uses any of the other items (such as local disk search) on google, or any other web service, needs to rethink why they are doing it and what information they just gave away. Even if the Terms of Service and Privacy Policy look fine today, they can change them anytime they want without notice.
for me, though, the only real downer is no video chat in this release.....hope they work it in soon, coz I'd love something that beats out Yahoo there...
This means that you can have one ID and connect to all your different services and roam with it. Sadly, nobody has adopted because the clients are far from perfect, and the technology has yet to get enough attention.
What a mind job!
What an amazing power the Big media has to get people behave a certain way even though it is to their absolute harm for there to be an all powerful 1 or 2 Gateways to all info & communication (aka Google & Yahoo).
If you want truly an innovative search engine, try: www.anoox.com
Now that is really cool
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