Expedia partners up for theme tours

Expedia has taken the idea of Web site as travel agent one step further by promoting customizable theme trips it calls Expedia Experiences. The coordinated accommodations, activities and dining fit into a specific theme from the following categories: cultural/historical, exotic/adventure, live event, luxury/glamour, romance and sports. Rather than book online, customers are shown planned itineraries and directed to call a tour specialist partner of Expedia such as iExplore or Classic Vacations.

The packages, which do not include airfare, vary greatly in price and experience. "National Parks in Utah and Arizona," an 11-night adventure beginning at $1,199, includes activities such as mountain biking to Gooseberry Mesa and horseback riding through Bryce and Red Canyons. The $24,250 "Experience Jamaica Like a Spy" trip, by contrast, includes a stay at Ian Fleming's home, yacht and helicopter trips, a chef, a butler and valet services.

[doe3001]

I had a really bad experience using EXPEDIA

EXPEDIA agents ruined my trip, they failed to deliver a ticket that they charged in my credit card. Then they lied and lied and lied and tried to keep that money no matter what. My case is a complicated one and still unresolved. I decided to run a website (<a class="jive-link-external" href="http://www.victimsofexpedia.com" target="_newWindow">http://www.victimsofexpedia.com</a>) to alert traveler how EXPEDIA can ruin their trip. Right now, I'm not able to post any "experience" since EXPEDIA also "dissabled" my account I had with them after I complained a lot about my case . Be aware, that site will be problably another "marketing tool" and cannot be trusted since "bad experience like mine will probably not be posted there.

[Chaiti23]

Recently I had to cancel a booking with Expedia and realized that the advertising was a mere eyewash. The reason that I had to cancel was because my itinerary was changed 4 times by the airline and found myself on a route that had 3 stops instead of the one stop promised.

Based on this I decided to cancel my bookings. The trouble that I am having to go through to get some changes made on Expedia has been a truly harassing and bad experience.

On one day itself I had to call Expedia around 8 times:

The first time the agent lied to me saying that the airline office was closed, I made him give me the number he was dialing and spoke to the airline agents who told me they were open and available.

The second time, the line was disconnected after I waited online for 15 minutes.

All the other times agents just hung up or never came back online.

I have been on hold for nearly 3 hrs in totality with no resolution. And I am still on hold.