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June 24, 2005 5:44 PM PDT

EarthLink puts up more spyware, phishing shields

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EarthLink is swapping out its security tools, a move it hopes will better protect its customers against spyware and phishing.

The Internet service provider is adding intelligence on phishing from security vendor Cyota to its ScamBlocker toolbar. Additionally, EarthLink customers later this year will be offered anti-spyware protection from Aluria Software, which EarthLink believes is superior to its current spyware-fighting tool.

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EarthLink has offered spyware protection as part of its TotalAccess software since late 2003. The anti-phishing ScamBlocker toolbar for Internet Explorer was introduced in April 2004.

"We have been working since the launch of both products for ways to improve on them," Scott Mecredy, a senior product manager at EarthLink, said Friday.

Cyota and Aluria are expected to announce their relationships with EarthLink on Monday.

TotalAccess is for EarthLink subscribers only, while ScamBlocker is available to all Internet users at no cost. The anti-spyware part of TotalAccess had been used by 941,295 EarthLink users as of the end of April, while ScamBlocker has been downloaded about 1.2 million times, the company said. EarthLink has 5.4 million customers.

ScamBlocker warns people when they access known or suspected phishing sites and redirects them to an EarthLink Web page with additional information about phishing and similar scams. It also describes further actions people can take to protect their systems. Cyota's data on phishing attacks will improve the product, Mecredy said.

Phishing is a prevalent type of online fraud that attempts to steal sensitive information such as usernames, passwords and credit card numbers. The schemes typically combine spam e-mail and fraudulent Web pages that look like legitimate sites.

Spyware is software that can produce pop-up ads on PC screens and track browsing habits or log keystrokes. The applications are often installed surreptitiously and can be a resource hog on PCs. The market for anti-spyware tools has been booming.

The Aluria anti-spyware tool provides better protection and fits better with EarthLink's plans, Mecredy said. For now, customers will be able to continue to use the existing Webroot product that is part of TotalAccess, but eventually that will be phased out, he said.

Webroot Chief Executive David Moll disputes EarthLink's assertion on product quality. "We provide the best technology in the industry," he said. The companies parted because EarthLink would not pay what Webroot was asking. "They were trying to buy a Porsche on a budget," he said.

See more CNET content tagged:
EarthLink ScamBlocker, EarthLink Inc., Aluria Software, phishing, Webroot Software Inc.

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Looks like a good idea, but ....
by 201293546946733175101343322673 June 25, 2005 2:34 AM PDT
...but why would Earthlink users have to download that Total Access 2005 in order to use those protections? I mean, there are some free alternatives on the net for Antivirus, Antispyware, and Firewall applications, and there is no reason to let TA2005 to hog your hard drive (and suck resource as well :))
Reply to this comment
Looks like a good idea, but ....
by 201293546946733175101343322673 June 25, 2005 2:34 AM PDT
...but why would Earthlink users have to download that Total Access 2005 in order to use those protections? I mean, there are some free alternatives on the net for Antivirus, Antispyware, and Firewall applications, and there is no reason to let TA2005 to hog your hard drive (and suck resource as well :))
Reply to this comment
Toolbar from hell
by MikeURL June 25, 2005 9:00 AM PDT
First, I would like to say I love Earthlink's cable internet service. Excellent up and down speed and the service just about never goes offline. However, having said that I must really poo poo on the Totalaccess software. It would never update properly. It crashed my AIM software. And it used up an ungodly amount of RAM. I uninstalled it and I'm a happier camper.
Reply to this comment
Toolbar from hell
by MikeURL June 25, 2005 9:00 AM PDT
First, I would like to say I love Earthlink's cable internet service. Excellent up and down speed and the service just about never goes offline. However, having said that I must really poo poo on the Totalaccess software. It would never update properly. It crashed my AIM software. And it used up an ungodly amount of RAM. I uninstalled it and I'm a happier camper.
Reply to this comment
don't forget the Spaminator...
by Razzl July 1, 2005 10:24 AM PDT
Ebay could learn a thing or two from Earthlink, where all of us customers love our ISP even though it's software is all cranky and outdated...

I used to brag to friends about how well their "spaminator" software worked, but in the last 6 months it doesn't seem to be filtering anything and I've had to go with their pre-filtering "suspect email" process, a real redundant waste of time. Someone at Earthlink has to do a quicker job of getting the latest spam onto the big shared lists that they use as the database for the "spaminator" so it will work as well as it once did...
Reply to this comment
don't forget the Spaminator...
by Razzl July 1, 2005 10:24 AM PDT
Ebay could learn a thing or two from Earthlink, where all of us customers love our ISP even though it's software is all cranky and outdated...

I used to brag to friends about how well their "spaminator" software worked, but in the last 6 months it doesn't seem to be filtering anything and I've had to go with their pre-filtering "suspect email" process, a real redundant waste of time. Someone at Earthlink has to do a quicker job of getting the latest spam onto the big shared lists that they use as the database for the "spaminator" so it will work as well as it once did...
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