June 3, 2005 4:00 AM PDT

Perspective: Digital divide has not disappeared

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Digital divide has not disappeared
If you read only the big picture statistics, you might be fooled into believing that the digital divide has indeed been bridged.

According to a March 2005 survey by the Pew Internet & American Life Project, 67 percent of American adults and 87 percent of American teenagers now use the Internet. A September 2004 report by the Henry J. Kaiser Family Foundation found that 96 percent of all children between ages 8 and 18 have been online at least once, and that number varies by only a few percentage points when broken down by ethnicity and family income.

It appears that we no longer need to worry about building a bridge between technology haves and have-nots.

The real issue...is whether technology is actually increasing inequalities between different groups of people.
If you read in more detail about Internet and technology use in America, you will find a much different story. For example, only 29 percent of school-age children in households with annual incomes of less than $15,000 use a home computer to complete school assignments. In comparison, 77 percent of children in households with incomes of $75,000 or more use a home computer to complete assignments.

But even these income-based figures are not extremely useful. They only represent a one-dimensional view of the situation. Trying to determine whether qualitative inequities exist by just looking at the quantity of people using the Internet and technology tools is problematic. It's like trying to determine how many people can drive a car by just asking if they have ever sat in one.

The real issue that needs to be examined is whether technology is actually increasing inequalities between different groups of people. For example, is the speed at which elites are adopting new technologies creating a growing "knowledge gap" between them and the people who are unaware of, don't know how to use, or can't afford the latest technologies?

If, in fact, technology change is increasing at an ever-more-rapid pace, doesn't it stand to reason that the better-educated, the wealthier and those already fluent in the language of technology will not only get ahead, but also get further and further ahead as time moves on?

How can we quantify this difference to make it real? That's the problem--we can't. But we don't need a research study to point out the real difference in quality of life between an individual who has 24-7 broadband access and a person who has no Internet access at all or who has to wait in line at the public library to get it.

We don't need a Ph.D. to see how difficult it is, in the Information Age, for someone who lacks technology literacy or skills to compete with someone who can pull or push information out anywhere in the world from anywhere, anytime. We don't have to wait for a Department of Commerce report on the next-generation jobs, because by the time those new jobs have been created, the connected elite will already be there.

Let's start by gathering better information on the quality of technology access and use, not just the quantity.
What then should we do about the new digital divide?

Let's start by gathering better information on the quality of technology access and use, not just the quantity. Only then can we begin to address the knowledge gap and what this means in terms of equality. A report out this week from the Children's Partnership, called "Measuring Digital Opportunity for America's Children," is a step in the right direction.

Second, let's put this information to use to develop a technology road map that connects all Americans to technology in a healthy, equitable and sustainable way. A group of individuals with the Community Technology Foundation of California is in the process of creating just such a road map for the state of California.

Third, let's make sure the technology industry itself is a full participant in broadening the scope and usage of technology in socially beneficial ways. California state law, for instance, will require that 50 percent of the benefits from the proposed merger between SBC Communications and AT&T be given back to the public. If the merger is approved, why not take these savings and turn them into real programs addressing the digital divide as identified in a technology road map?

Finally, let's acknowledge that even though it is difficult to quantify, the new face of the digital divide is not new at all. In fact, the Rev. Martin Luther King Jr. spoke eloquently about it nearly 37 years ago when he said: "Through our scientific and technological genius, we have made of this world a neighborhood, and yet we have not had the ethical commitment to make of it a brotherhood. But somehow, and in some way, we have got to do this."

Biography
Technology activist Paul Lamb is the principal of Man On a Mission Consulting and a founder of Streettech.org.

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Which Amendment is "The right to use a computer?"
I don't have a Corvette. At age 53, I think I've reached a significant level of mid-life crisis to deserve one. I'm being deprived of my rights. Someone should give one to me!

Can we please get over this already? In every society, in every culture, there are the haves and the have nots. As terrible a concept as that is, the existence of the haves lets the have nots know that they too can be in that group (unless some mullah somewhere says it's America's fault and it will never happen until they kill us all) and that provides incentive to achieve. It's been that way since Og first discovered fire, it works, and these oft repeated whines to re-engineer society are counter productive in the long run. Just look at what it's done to the French...
Posted by hardedge (98 comments )
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Just remember that thinking
the next time your [most likely] white upper-middle class butt starts whining about companies offshoring jobs. It's funny to hear people like you tell the poor to "suck it up" but when Vijay and Rajnish start taking your piece of pie and you want to scream like a stuck pig about how you're being done wrong. What? should corporations re-engineer capitalism to guarantee your right to a job? Do your self a favor and think twice.
Posted by kribor (32 comments )
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The thing is
During my undergrad in the early 90's I worked for a university in a highly depressed slum/public housing area. My experiences there have turned me off to these "digital divide" gap arguments. Technology is not a magic cure-all, America's poor don't need more computer time, it's now available EVERYWHERE, including libraries (and there's not that much waiting). Maybe there should be a study as to how much waiting an underprivileged person has to do to get to a computer at some community center. It wouldn't be extremely high.

Back to my experiences, so the university had *several* big community projects, and they were all consistently underused. There is no excuse for that, unless of course poor people (1) don't have time to use computers, (2) don't want to, (3) don't have to. Now in my case the people were never too busy, they just didn't have interest. So now all we have to do is force the poor to learn these things, but it's hard to show them what's the point, since if you don't have a GED nobody's going to hire you even if you're a computer expert, and of course for every high tech job there are actual college graduates who will take it rather than some community center educated person.

Of all the inequities integrated into the capitalist system, lack of "newest technology" adoption by the poor is not the first priority. The basics: education, public safety in poor areas, actual healthcare MUST take priority to someone learning macro programming in word, or how to post your resume online. Perhaps not all of this is just the system's fault: what excuse is there nowadays for someone not to graduate from high school? I mean computer or no computer, you should be able to finish it. Especially if you come from a poor area, all of your peers in school are similarly disadvantaged. Yet the predominant culture present in some poor areas does not exactly encourage academic excellence. In fact, it's outright belittled.

So keep getting federal grants to build more community computing centers, maybe it will do something, but it won't be that much.
Posted by sanenazok (3450 comments )
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I have spent 30 years promoting computer use
... believe me, the ones that are digitally divided out have many champions of reluctance.

The executive that thinks it's "women's work" to use a keyboard.

Account execs who won't use email and insist on phone calls.

The small retailer addicted to the FAX machine.

University Professors who insist on their Apple because it makes them 'feel' more in control.

Townships, all over North America, refusing to upgrade their regulations on a host of issues necessary for improving computing access.

Nope, the message is the message of reluctance, stubborness, pride, privilige, obliviousness, ...

And don't forget the "I'm a people person." crap.

People in North America earn their 'digital divide' and I won't listen to a word, otherwise.
Posted by (88 comments )
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Paul Lamb Altruism or market forces
While I respect Lamb's goals and altrusitic motives, I wonder if we aren't just facing evolutionary forces here. When nature decides that the weak shall perish, not reproduce, who are we to interfere? Most would say it is a good thing if those that can't compete in the wild don't procreate.
But society has interfered in the natural selection process and Lamb wants to rescue the weak at the expense of the strong. It is as though Park Rangers were forcing wolves to attack the strongest of the herd, instead of culling the weak and diseased.
Now, if we view this from a marketplace perspective, that teaching the skills that Lamb feels are important is also aiding the marketplace and making America more competitive, why, I think many would respect that approach.
So, what we are talking about here is promoting the right rationale for equalizing the playing field.
And in the case of education, I am all for making us the best; I an not, however, for "rescuing" those who won't make the attempt because they don't have the motivation to succeed.
Finally, I find it very hard to offer my tax dollars or resources to those who offer nothing in return; no respect for law, no dedication to citizenship.
We can't "buy in to" the thinking that says poverty and equality are created by society; it is the surest way to a society that can't succeed.
Economic equality deserves the suport of the marketplace; human capital is the most rewarding and productive capital. Making "Human Capital" our top priority make economic sense. But to approach this "captial development" problem from Lamb's perspective does us all a disservicve.
Posted by bdennis410 (175 comments )
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Perhaps
In your response you compare the law of nature (specifially survival of the fittest) to the free market and human society. While in an ideal world your right in that it should ensure survival of the most productive, in reality it ensures the survival of the most ruthless and immoral, making these traits predominant, reinforcing and rewarding them. I know I for one am not happy about that being the course of human evolution.

Also you seem to be one that believes those who live in poverty do so by their own choices or lack of motivation, however you seem to have fallen for a common misconception about the nature of capitalist economics. You see wealth is not an unlimited resource, it is a closed system. Every bit of wealth accumulated must come at someone elses expense, making them poorer. Wealth isnt created, its accumulated by taking from others (hence why the US is hated in most parts of the world.. theyre forced to live in poverty so we can have luxury).

Even here in the US, one in 3 children live below the poverty line. Is it their fault? No. Is it their parents fault? Usually not. Do they have a chance at the american lie (oops I mean dream)? Only if they're really really shrewd and lucky since in order for them to be wealthy they will have to compete on a field with those already wealthy and powerful, reducing the status quos profits from their exploitation of the american peasantry (oops I mean working class) which they will not give up without a fight.

In your response you state that "We can't "buy in to" the thinking that says poverty and equality are created by society" but its plainly evident that greed, selfishness and immorality are traits taught to us and reinforced through society. How can you change one without the other? Market forces dont care who lives or dies and are mostly random. By saying the market should determine who survives and who doesnt is "buying in" to another philosophy.. one that states that a childs worth to society cannot exceed the worth of their parents.

Which gets to the crux of the matter. In todays society that is actually very true. If a childs parents are poor, they will not get the education they need or have ready access to the resources (internet, social contacts, etc) necessary to rise above the place they were unlucky enough to be born into.

Are these conditions fair, right or morally acceptable?
Posted by Fray9 (547 comments )
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The digital divide issue is no longer about access to technology
Although frequently the debate still revolves around who has a computer and who doesn't. The fact is, there are plenty of computers available via libraries, community centers, etc. for those in poor neighborhoods who want access to a computer to get access to a computer. The real issue is access to information. There is a lot of data on the internet, but not all of it is useful information. Unless children are taught HOW to make use of the information on the net effectively, it doesn't matter how many computers people have access to.

I have done work with various organizations over the last 10 years looking at this issue and given a few talks on the subject. The digital divide problem has always been multidimensional, but most well meaning people are still only looking at the bottom (and easiest to fix) layer of it.
Posted by kribor (32 comments )
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Community Technology Centers (CTC)
While I appreciate the work the CTCs and libraries are doing, they are not the total solution to effective, much less reasonsable use of the internet. Consider the individual who works multiple jobs, our libraries close at 5:00 except for 2 nights a week when they stay open till a bleary-eyed 7:00. On the weekends they are open from 10 - 2 - whoopie.

If I am a parent with more than one child - taking the brood down to the library or CTC where they will be restless, bored, and annoying to other around me is difficult. How is a person supposed to concentrate on learning or applying for a job under those conditions?

Being real about the situation means that we must appreciate the great worth of the libraries and CTCs, but we must not even begin to think that they are an adequate solution for digital inclusion.
Posted by (1 comment )
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