July 13, 2005 11:39 AM PDT

CRM maker adds usage tools

By Matt Hines
Staff Writer, CNET News

Share
- Digg
- Del.icio.us
- Reddit
- Facebook
Email
Print

Entellium launched an updated version of its hosted customer relationship management software on Wednesday, adding a set of tools meant to help companies monitor how their business applications are being used by employees. Available for $59 per month and labeled as Pro-Activity Release 2005, the CRM software boasts tracking tools that can be used to create quotas for specific workers related to the completion of tasks such as pursuing sales opportunities or responding to customer service reports.

The company, which markets CRM software for small and medium-size businesses, claims it can help companies increase the adoption of their enterprise software systems by providing detailed information about how employees are using them. The Entellium software also offers new tools for document and report automation, in addition to an application designed to help companies predict which workers are most likely to use different pieces of its CRM system.

See more CNET content tagged:
Entellium, CRM, CRM company, CRM software, customer service

Latest tech news headlines

Behind the prototyping of 'Spore'
Posted in News - Gaming and Culture by Daniel Terdiman

September 5, 2008 4:00 AM PDT
Was EarthLink's failed citywide Wi-Fi a blessing in disguise?
Posted in News - Wireless by Marguerite Reardon

September 5, 2008 4:00 AM PDT
Online content and services via game consoles will generate $8 billion in revenue in 2013
Posted in Negative Approach by Dave Rosenberg

September 5, 2008 3:34 AM PDT

RSS Feeds

Add headlines from CNET News to your homepage or feedreader.

More feeds available in our RSS feed index.

Inside CNET News

Scroll Left Scroll Right

News - Business Tech
Dell planning to ditch factories
CFO Brian Gladden has said the company has "more work to be done" to improve profitability. Now The Wall Street Journal reports that Dell is planning to lower costs by selling off its factories.
Gallery
Photos: Ron Paul's RNC alternative
As the Republican convention took place just miles away, a crowd rallied for the former presidential candidate and his message of limited government, ensured civil liberties, lower taxes, and peace.
Negative Approach
Online content and services via game consoles will generate $8 billion in revenue in 2013
The revenue possibilities in gaming continue to grow, at least for the big console manufacturers.
Beyond Binary
Microsoft begins big ad push
Microsoft's multi-year push, estimated at $300 million, begins with a spot featuring Bill Gates and Jerry Seinfeld aired during Thursday's NFL game.
Video
YouTube plays party politics
During the presidential campaigning four years ago, YouTube didn't even exist. Now it's a tool candidates must master to get their message across. CNET's Kara Tsuboi stops by the YouTube upload booths at the Democratic and Republican conventions to find out why Google's video site has such a big presence in Denver and St. Paul, Minn.
News - Wireless
Was EarthLink's failed citywide Wi-Fi a blessing in disguise?
Wireless Philadelphia, the nonprofit charged with providing broadband bundles to low-income families in Philadelphia, may be better off in the long run without EarthLink.
Video
Political party playlists
We know the Democrats and Republicans are split over policy issues, but does their musical taste fall down party lines too? And what kind of gadgets did they bring to the conventions to listen to their music? CNET reporter Kara Tsuboi finds out.
News - Gaming and Culture
Behind the prototyping of 'Spore'
Many of the components of Will Wright's highly anticipated evolution game started out as small concept projects that are now available to the public.
News - Cutting Edge
Execs predict next Google-like tech
On eve of company's 10-year anniversary, researchers and business pundits speculate about what technologies might someday have as much impact as Google.
Gallery
Photos: The brains behind Google Chrome
Here's a look at some of the engineers and executives who took the stage at the company's headquarters as they unveiled the new browser.
The Cheapskate
Record TV in style with a refurbished TiVo HD, $179.99 shipped
TiVo is offering refurb HD units for cheap, though you'll still have to pay for the TiVo service.
News - Politics and Law
McCain talks up oil drilling, green energy
Republican presidential candidate says we need to drill new wells now, while supporting innovative transportation technologies and "the use of wind, tide, solar and natural gas."