January 11, 2006 11:44 AM PST
CA nabs help-desk software company
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Computer Associates International acquired privately held Control-F1 and intends to incorporate the company's help-desk software into CA's management product line. Terms were not disclosed
Based in Calgary, Alberta, Control-F1 makes specialized tools to aid technical support experts in troubleshooting computer problems and automating repairs. The company had been a partner of CA and had already integrated its products with CA's Unicenter Service Desk software.
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Computer Associates International Inc., help desk, software company



