March 1, 2005 10:48 AM PST
Apple tests 24-hour chat support
"If you have an iMac and need help, give it a try and tell us what you think," Apple said in message on its Web site. The service requires customers to use Safari 1.1 or later, Microsoft Internet Explorer (Mac version) 5.2 or later, or Netscape 7.2 or later. For those trying to get support through a Windows machine, Apple supports Internet Explorer 5.0 or later.
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