May 20, 2005 10:15 AM PDT

Apple recalls more G4 batteries

Apple Computer is recalling 128,000 batteries that were shipped in its PowerBook G4 and iBook G4 laptops over the past eight months, marking the second time since last summer that it has issued such a warning.

In a report filed with the U.S. Consumer Product Safety Commission, the company said that it has identified a new crop of batteries that may have the potential to overheat. Apple will replace all of the batteries in question, which were shipped in 12- and 15-inch models of the PowerBook G4 and 12-inch versions of the iBook G4 delivered between October 2004 and May 2005.

Apple said it has received six reports worldwide of batteries overheating, including two instances in the United States. According to the reports filed by Apple with the government's consumer watchdog group, the batteries involved in the recall were manufactured by LG Chem of South Korea, the same supplier involved in its earlier consumer warning. In both cases the computer maker said that an internal short in the batteries could cause their cells to overheat, posing a fire hazard to consumers.

Apple issued a statement that said the company would not be held financially responsible for facilitating the massive recall.

"Our first concern is for the safety of our customers," said a company spokesman. "However, we do not expect the cost of the recall to be material to Apple, and our supplier will bear those costs."

The latest warning is the second battery recall issued by Apple since August 2004, when it informed the Consumer Product Safety Commission that roughly 28,000 of the units shipped in an earlier batch of its 15-inch PowerBook G4s had similarly defective batteries.

It was not immediately clear if there have been any injuries linked to the latest group of defective units, but there were no specific accidents detailed at the time of either recall.

The batteries in question in the 12-inch iBook G4 carry the model number A1061 and serial numbers that run numerically from HQ441 to HQ507. The affected 12-inch PowerBook G4 batteries are model number A1079 and have serial numbers from 3X446 to 3X510. The recalled 15-inch PowerBook G4 units have the model number A1078 and serial number running from 3X446 to 3X509. Those numbers are printed on a label on the bottom of the battery, Apple said.

The Cupertino, Calif.-based computer maker advised customers with the batteries to contact it immediately for a free replacement. The company can be reached via phone at (800) 275-2273 or via its Apple.com Web site. It has also created a battery exchange page on its customer support Web site.

13 comments

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Let's hope
That they turn to a different manufacturer. Obviously this company doesn't care about their products, otherwise they wouldn't have made the same mistake a 2nd time around.
Posted by (461 comments )
Reply Link Flag
Public Service Announcement
Use Windows OS unless you want to burst into flames.
Posted by (34 comments )
Link Flag
Check out ThermaPAK, 20% off for PowerBook users
Keeps the bottom of your laptops and your lap cool without draining battery, at www.thermapak.com
Use "laptopsleeve10" at check out for 20% off!
Posted by (1 comment )
Reply Link Flag
Good luck getting a replacement!
My PowerBook G4 battery is included according to everything I've seen, including the CPSC website. When I filled out Apple's online form, however, it tells me that my computer and battery are ineligible. Calling Apple only resulted in them flat out REFUSING to take a replacement order. From what I was told, consumers MUST go through the website. Since Apple is refusing to honor their own recall, I was forced to lodge a non-compliance report with the CPSC.
Posted by ptkdude--2008 (25 comments )
Reply Link Flag
erm... not a problem
I just got the email from apple saying I might be one of the reject
battery owners... went through the website, and no problem,
battery will be here in 4 weeks. Maybe you input your information
incorrectly? Sounds odd they won't take the exchange over the
phone it says in the email they will. Maybe ask for a manager... or
check again to make sure your battery is* a reject.
Posted by yuushin (1 comment )
Link Flag
14- inch G4 A1080
My 14 INCH IBOOK G4 BATTERIES , MODEL A1080, ARE NOT
LISTED WITHIN THE BATTERIES TO BE CHANGED, BUT ARE
ABNORMALLY OVERHEATING MY LAPTOP .

SOMEBODY TO HELP WHERE TO TAKE THEM TO BE CHANGED? OR
I SHOULD WAIT THEM TO EXPLODE OR BURN SOMETHING OR
SOMEBODY ?
THANKS
Posted by G4user (1 comment )
Reply Link Flag
 

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