September 30, 2002 5:32 PM PDT
Apple pulls iPod in France
The Mac maker confirmed Monday that it has stopped shipments in that country for the next 15 days as it works on a fix that will keep the device from producing more than the 100 decibel maximum allowed under French law.
Although the iPod has been on the market for nearly a year, Apple said in a statement that it has only recently learned of the problem.
"Apple has recently been made aware of an issue with its iPod product line's compliance with French law as it applies to sound output," the company said. "This issue is correctable with a simple software update to any existing iPod, and we are taking a number of proactive steps to make that happen."
The Cupertino, Calif.-based company said it will exchange resellers inventory of iPods for updated models and that it expects a customer update for existing iPod users to be available from Apple's French Web site on Oct. 8.
ZDNet France's Christophe Guillemin contributed to this report from Paris.
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